Gateway Dental Care

2300 Gateway Dr, Wooster, OH 44691
Open
Closes at 5:00pm
SundayClosed
Monday9:30am - 6:30pm
Tuesday8:30am - 5:30pm
Wednesday10:00am - 2:00pm
Thursday8:00am - 5:00pm
Friday8:00am - 4:00pm
SaturdayClosed

Reviews

Rating 4.9 out of 5 based on 54 reviews

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Michael Dolan
2 years ago
Went in to have a molar fixed, I had a cavity and needed a crown. They repaired the tooth and fitted a crown, however the crown they made was too big and instead of correcting this mistake with a new crown, they decided to grind down the tooth above it - a good tooth - to make the crown fit. So I was on the fence to return. Reluctant I went back to have additional cavities filled that they said I had, unto which my entire mouth was sensitive for months after. The other problem I faced was the constant phone calls and text messages I received for an appointment, a ridiculous amount! At this point I was pretty sure I would not be returning to this office. I had an appointment to come in but was feeling unwell the morning of and being that they are a dentist I felt it would be best to cancel my appointment. They charged me $55 dollars for canceling. I can understand as I didn't provide 24 hours notice but with everything going around these days, come on. Today I went in to pay my bill and asked to be removed from their system, they said they couldn't do that but would place me as inactive. I also canceled my wife's as well as she too was tired of the harassing text messages and phone calls. They lost two clients today, the receptionist didn't ask why or what they could do to keep us, just an "ok, you're all set". The doctor and technicians were friendly, but grinding down a good tooth to make room for a crown because it was faster and easier for them is not acceptable.


Paul Kopec
2 years ago
A very caring and friendly staff. Dr Cueto is very thorough and is always willing to answer any questions you may have. Very pleased with Gateway.


Diana Skaggs
2 years ago
This office is in a league of their own! Ninety three 5-star ratings is incredible. Dr. Cueto has his own lab, & can make perfectly fit porcelain crowns in an hour! No more temporary crowns, & having to wait for two weeks. I've witnessed new emergency cases worked in on the same day so people do not have to suffer. The office staff, the hygienists, & their assistants are so kind, & immediately put you at ease. I was having anxiety with the x-ray procedure, & Liz helped me with breathing & focus techniques to make the experience endurable, while Heidi was very patient with me. Dr. Cueto & Sabrina make a good team when it comes to the more intense dental procedures. I would trust them with all of my family members. Lastly, Holly is the perfect office administrator keeping the schedule flowing with little to no wait at all. No hidden fees - all is explained upfront. Prices are great, especially considering the quality of care & the amount of time that is spent with you. The ratings speak for themselves.


Jake Buckwalter
2 years ago
I have (had) a very jacket up grill. Dr Cueto fixed my mouth and explained to me the errors of my past. Thank you!


Kathy Hall
2 years ago
Everyone here seems really nice, helpful and informative. I have only had one visit so with that being said here we go


Jeffrey Richer
2 years ago
I just had my wisdom teeth taken out today. Doctor Cueto and all of the staff I have met have been absolutely wonderful. They are so caring, they make you feel relaxed but still keep it very professional. Holly made scheduling and figuring out insurance so easy and she was so helpful with all of the questions I had. The first day I had ever went here I had left in such an amazing mood just because of how they treated me. I highly recommend gateway dental.


Alyssa Buckingham Kruse
2 years ago
Great office & staff! Always pleased with my service and care! Appointments are fast & flexible scheduling! I would absolutely suggest this office to anyone I know. I am so thankful to have found Dr Cueto and his staff!


Charitee Wilhelm
2 years ago
Best place for dental work. Very kind, informative, and super friendly.


Amy Randolph
2 years ago
Happy, pleasant staff. Thorough job. Thank you!


Ryan Woosnam MAGA
2 years ago
Dr Cueto and his amazing staff are the best choice for your dental care. Very comfortable environment for everyone.


Ryan Woosnam MAGA
3 years ago
Dr Cueto and his amazing staff are the best choice for your dental care. Very comfortable environment for everyone.


Alyssa Buckingham Kruse
3 years ago
Great office & staff! Always pleased with my service and care! Appointments are fast & flexible scheduling! I would absolutely suggest this office to anyone I know. I am so thankful to have found Dr Cueto and his staff!


Charitee Wilhelm
3 years ago
Best place for dental work. Very kind, informative, and super friendly.


Amy Randolph
3 years ago
Happy, pleasant staff. Thorough job. Thank you!


Katey Capotosta
3 years ago
Friendly & professional staff. Clean office and massage chairs! Highly recommend.


ROMP LLC Paula Cartwright
3 years ago
I just had my first visit and I am very impressed with the whole crew. Everyone explained their function and I left feeling good about the service I received and now am well informed as to what I am needing in the future. Glad I found them!


Shirley L McGurr
3 years ago
Very pleasantly surprised. Very professional staff and took care of my needs with an emergency appointment. Will be switching to GatewayDental Care, love them.


Kathy Murphy
3 years ago
everyone was so nice and friendly. very knowledgeable. I won't go anywhere else.


A.J. Kolbeck
3 years ago
This is a great place that cared about the poor experiences I'd had in the past with another dental office and made sure to be honest about what I needed and didn't need.


Shirley L McGurr
4 years ago
Very pleasantly surprised. Very professional staff and took care of my needs with an emergency appointment. Will be switching to GatewayDental Care, love them.


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