Games Dental Family Dentistry

Games Dental Family Dentistry - General dentist in Mcallen, TX
3601 Buddy Owens Blvd, McAllen, TX 78504
Closed
Opens today at 9:00am
SundayClosed
Monday9:00am - 9:00pm
Tuesday9:00am - 9:00pm
Wednesday9:00am - 9:00pm
Thursday9:00am - 9:00pm
Friday9:00am - 5:00pm
SaturdayClosed

Reviews

Rating 3.8 out of 5 based on 36 reviews

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Iris Reyes
2 years ago
Have been getting calls from this office numerous times. I had never attended this office nor had I never granted access to my personal information. Then, coincidentally my child's daycare that's 10 miles away from the dental office has games dental flyers; that "someone dropped off". This is not a coincidence either the daycare is sharing information they shouldn't or the dental office is getting kids names from the daycare. It's like prank calling; always the same receptionist.


Ludy Nava
2 years ago
I paid for a PORCELAIN crown and this is what he was going to put on me! I told him let me see it and he covered the silver part with his fingers exposing only the small amount of white. I was in shock to say the least! That was not what I paid for! He then told me that no dentist was going to be able to do a porcelain crown because of the way my tooth was and that he had already told me that it was going to be metal. I told him he was lying and I would have never approved to pay for a silver crown. He said he could refund my money back after I refused to have him put that ugly thing on my tooth. He was RUDE and you could tell he was getting upset at me for refusing that ugly silver crown. I repeated to him again and told him "so your telling me that no other dentist will be able to do a porcelain crown for me" and he said well yes but it will fall off within a year. I said I will take my chances with another dentist and left after i got my FULL REFUND! NEVER GOING BACK!


Julissa Huerta
2 years ago
(Translated by Google) Very good experience. I took my two children and I was a little nervous because it was the first time I took my nine-month-old baby and my 5-year-old son has never liked going to the dentist because everything they use for cleaning scares him. I let an assistant know that, Brenda, who was very kind to us and gave me all the confidence as well as my children. She was very informative and I really liked that she gave me explanations of everything she was going to do. I can honestly say that I noticed that you did everything possible to make my children feel comfortable and safe during the entire visit. I would definitely like her to attend us on each visit, we loved her service. (Original) Muy buena experiencia. Lleve a mis dos hijos y estaba un poco nerviosa porque era la primera ves que llevaba a mi bebe de nueve meses y a mi hijo de 5 anos nunca le ah gustado atender al dentista porque le da mucho miedo todo lo que utilizan para la limpieza. Le deje saber eso a una asistente, Brenda, que se presento muy amable con nosotros y me dio toda la confianza al igual a mis hijos. Era muy informativa y me gusto mucho que me daba explicaciones de todo lo que iba hacer. Puedo decir honestamente que note que hacia todo lo posible para que mis hijos se sintieran comodos y seguros durante toda la visita. Definitivamente me gustaria que nos atienda ella en cada visita, nos encanto su servicio.


Nydia Salazar
2 years ago
To say my experience at Games was amazing is a complete understatement! I felt extremely welcomed as soon as I walked through the door. I have never felt so comfortable and most of all pleased with the wonderful service that was provided to me. Especially by the awesome assistant who helped me out, Brenda. She was able to explain everything thoroughly and did an excellent job from the beginning till the end of my visit. I will definitely be recommending this dentistry thanks to the best customer service that was provided by her!


Genesis Paz
2 years ago
I had a great experience here. The assistant Brenda was very friendly and respectful and made me feel very comfortable and welcomed! I asked the front staff for her as my assistant due to the good reviews, and they were definitely right! She's an amazing assistant, she's caring and courteous and definitely lived up to the expectation. The office is run very smoothly and efficiently. Definitely recommend.


Osvaldo C
2 years ago
Worst dentist in the Valley. Doctor is very rude and unprofessional plus they keep you waiting in the room for hours. They don't respect the appointments and in the pandemic we are living nowadays it is the worst of the worst. Avoid coming to this practice at all cost.


Crystal Martinez
2 years ago
The worst experience of my life with my daughter. My daughter needed her molar extracted and the whole experience was the worst. My daughter was traumatize ever since. I suggest if you need any major work done for your kids take them somewhere else.


krystal pardines
2 years ago
Loved my visit! I took my 6 month old baby and was nervous at first, but the lovely assistant Brenda made me feel very comfortable and treated my daughter as if she was her own. Brenda was very informative about the clinic and let me know how they see all ages and answered all the questions I asked. I will definitely be going as a patient myself!


Uziel Perez
2 years ago
From start to finish! Games dental exceeded my expectations!! The lovely assistant Brenda took my X-rays in the most gentle and efficient way and Rochelle did my cleaning to perfection leaving my teeth shiny white!! Finally Dr Zhou did amazing at explaining and fixing some of my cavities.. Super painless and enjoyable experience !!! I will DEFINITELY come again!! And Who wouldn't those amazing hours!!!


Tre Vino
2 years ago
Wonderful , highly recommend . Very accommodating


Osvaldo Luis
2 years ago
Doctor is very rude and don't respect the appointments. Avoid coming to this practice at all cost.


Cynthia Herrera
2 years ago
This dentist office staff tried to charge me twice because I had two dental insurance. Then I asked to only use one and they refused. Since when does having two insurances mean I have to pay more out of pocket expense. Office staff refused to work with me and had no problem losing my family as customers.


Gracie Estrada
2 years ago
The best dental care I have ever experienced! Professional, courteous, and friendly staff... would highly recommend to anyone!!! Dentist Fan Zhou & assistant Brenda did a great job with my daughter's tooth extraction.


Brenda Galvan
2 years ago
My experience as their client was satisfactory. The staff were friendly and their work environment was clean. Doc was polite and excellent at providing explanations as to the procedures that would be performed. Their assistant Brenda also was very informative, greatly skilled, and helped me feel comfortable during my visit.


Uziel Perez
3 years ago
From start to finish! Games dental exceeded my expectations!! The lovely assistant Brenda took my X-rays in the most gentle and efficient way and Rochelle did my cleaning to perfection leaving my teeth shiny white!! Finally Dr Zhou did amazing at explaining and fixing some of my cavities.. Super painless and enjoyable experience !!! I will DEFINITELY come again!! And Who wouldn't those amazing hours!!!


Osvaldo C
3 years ago
Worst dentist in the Valley. Doctor is very rude and unprofessional plus they keep you waiting in the room for hours. They don't respect the appointments and in the pandemic we are living nowadays it is the worst of the worst. Avoid coming to this practice at all cost.


Tre Vino
3 years ago
Wonderful , highly recommend . Very accommodating


Osvaldo Luis
3 years ago
Doctor is very rude and don't respect the appointments. Avoid coming to this practice at all cost.


Crystal Martinez
3 years ago
The worst experience of my life with my daughter. My daughter needed her molar extracted and the whole experience was the worst. My daughter was traumatize ever since. I suggest if you need any major work done for your kids take them somewhere else.


Cynthia Herrera
3 years ago
This dentist office staff tried to charge me twice because I had two dental insurance. Then I asked to only use one and they refused. Since when does having two insurances mean I have to pay more out of pocket expense. Office staff refused to work with me and had no problem losing my family as customers.


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