Fullerton Family Dental

Fullerton Family Dental - General dentist in Fullerton, CA
906 W Orangethorpe Ave, Fullerton, CA 92832
Closed today
Opens tomorrow at 9:00am
SundayClosed
Monday9:00am - 6:00pm
Tuesday9:00am - 6:00pm
Wednesday9:00am - 6:00pm
Thursday9:00am - 6:00pm
Friday9:00am - 6:00pm
Saturday8:30am - 3:00pm

Reviews

Rating 3.9 out of 5 based on 46 reviews

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Melissa DOnaldson
2 years ago
ATTENTION...this dentist is the best ive ever been to.the dr that does the root canals is excellent he takes his time and does it right. The Dr that does implants is excellent as well. So.is dr Lee she's excellent too she tries to help u find the best treatment plan if you're serious about fixing and keeping your teeth these ppl are the best out there ive had a very great experience with all the workers here literally the best.


Ian Jordan
2 years ago
This dentist office was very cleaned, organized, helpful and supportive. Alma was a very excellent dentist, always make it sure I'm feeling comfortable and I'm not choking on my saliva haha. Definitely a place worth considering


Mac Fitton (Maw)
2 years ago
Woke up one Tuesday morning with an excruciating pain in the back of my mouth. Called different offices around my area and these guys were the only ones who squeezed me in for an emergency. They got me in an hour after I called and we found out it was about time my wisdom teeth came out. We were able to knock it out while I was there and I went home a very happy and satisfied patient. These guys handled the entire situation with the utmost professionalism and hospitality and made me feel like I was being taken care of from the moment I first called them.


Maria Barrera
2 years ago
Should've never trusted them in the first place ! They called me a day before my appointment to reschedule me because another patient had an emergency the day of my appointment they call again trying to reschedule me again for the next day . I refused to reschedule I had to get my teeth cleaned done that day , so time comes for my appointment and I'm in the chair waiting for the procedure to start , doctor decides she doesn't want to do my procedure because medical only covers two teeth on each section of the mouth ? This was something that wasn't informed to me before wasting my time!! Then the receptionist tries to upsell me on the whole cleaning of my mouth after telling him I was not aware that I had to pay knowing I had medical mthid place is horrible!!!


Mac Fitton (Maw)
3 years ago
Woke up one Tuesday morning with an excruciating pain in the back of my mouth. Called different offices around my area and these guys were the only ones who squeezed me in for an emergency. They got me in an hour after I called and we found out it was about time my wisdom teeth came out. We were able to knock it out while I was there and I went home a very happy and satisfied patient. These guys handled the entire situation with the utmost professionalism and hospitality and made me feel like I was being taken care of from the moment I first called them.


Maria Barrera
3 years ago
Should've never trusted them in the first place ! They called me a day before my appointment to reschedule me because another patient had an emergency the day of my appointment they call again trying to reschedule me again for the next day . I refused to reschedule I had to get my teeth cleaned done that day , so time comes for my appointment and I'm in the chair waiting for the procedure to start , doctor decides she doesn't want to do my procedure because medical only covers two teeth on each section of the mouth ? This was something that wasn't informed to me before wasting my time!! Then the receptionist tries to upsell me on the whole cleaning of my mouth after telling him I was not aware that I had to pay knowing I had medical mthid place is horrible!!!


Ian Jordan
3 years ago
This dentist office was very cleaned, organized, helpful and supportive. Alma was a very excellent dentist, always make it sure I'm feeling comfortable and I'm not choking on my saliva haha. Definitely a place worth considering


Jason Saylor
3 years ago
If I could give no stars I would. I would suggest going ANYWHERE ELSE. My daughter had absest. they said the tooth needed to be removed. We came to this location because we were told Dr. Lee would be here and my daughter loves her. Bait n switch. Not only did the other office not communicate my insurance info, they made us wait up to an hour? People came after us and left before we were called in. Then, the office manager that was trying to explain their lack of communication ended up playing dental assistant? No scrubs. No gloves. But saying how the dr was getting her license to work on children? Tooth pulled after 2 and a half hours. Came back for a checkup and a spacer and of course a 2 hour wait. People came and went before we were called in. The dr. Was clearly upset even getting upset with my daughter because she said it hurt and the dr exclaimed "oh my gosh!" And stormed off. My daughter is 7. Told her assistant to "clean her up". No one gave any info on if my daughter can eat or not and didn't even tell us we could leave. Go somewhere else!


Anita French
3 years ago
This office took money for services never received and lied to me about having reimbursed the company who paid them the money on my behalf. Then they refused to return any of my messages


Jason Saylor
4 years ago
If I could give no stars I would. I would suggest going ANYWHERE ELSE. My daughter had absest. they said the tooth needed to be removed. We came to this location because we were told Dr. Lee would be here and my daughter loves her. Bait n switch. Not only did the other office not communicate my insurance info, they made us wait up to an hour? People came after us and left before we were called in. Then, the office manager that was trying to explain their lack of communication ended up playing dental assistant? No scrubs. No gloves. But saying how the dr was getting her license to work on children? Tooth pulled after 2 and a half hours. Came back for a checkup and a spacer and of course a 2 hour wait. People came and went before we were called in. The dr. Was clearly upset even getting upset with my daughter because she said it hurt and the dr exclaimed "oh my gosh!" And stormed off. My daughter is 7. Told her assistant to "clean her up". No one gave any info on if my daughter can eat or not and didn't even tell us we could leave. Go somewhere else!


Anita French
4 years ago
This office took money for services never received and lied to me about having reimbursed the company who paid them the money on my behalf. Then they refused to return any of my messages


Km R
4 years ago
Caring and smart staff! Great visit!


Linda Sweeter
4 years ago
I really enjoy Dr. Lee. I feel like she is a dear friend. She is always so nice.


Carolina Ramos
4 years ago
Love the staff! Everyone is super sweet and friendly. I always enjoy my visits because everyone is so welcoming.


Teryn Murawski
4 years ago
What a pleasant experience at tthe dentist!! Very kind and very gentle!! 5 stars!!


DoC Sahuaro
4 years ago
The dentist I saw was Dr Nguyen and she really impressed me. She explained stuff about my teeth and why I was having the discomfort, and she fixed me right up! I've been to a few dental offices in my life, and the staff here is very friendly and welcoming.


Troy Grad Nite
4 years ago
On my very first visit everyone was so helpful. The staff and dental team were very knowledgeable. I truly appreciated the support.


Esther
4 years ago
Very happy with our visit they were great with both of my daughters I love how they explain what they're going to do before.


Brett Butler
4 years ago
Fullerton Family Dental treats you like family, just as their name suggests. Whenever I come in for an appointment, the staff always treats me great and I never have to wait long before I'm in a chair and Dr. Nguyen is helping me with my teeth. I had a molar that was close to getting infected and needed to get it pulled. The team at Fullerton Family Dental has made the process of getting the tooth pulled all the way to getting an implant an easy and smooth process. The Office Manager, Hector, also helped me understand what my insurance would cover for this process. From the front desk, to the Dental Assistants and the Dentists themselves, Fullerton Family Dental is an all-star dental office!


Yvette M
4 years ago
I'm revising my original review once again. I had an issue with the office manager regarding a refund and unfortunately, it took over 2 months to get it done and having to post my review. But I must tell you, posting the review got a resolution for me and my issue. Which is very impressive to me. Really goes to show John Estefano the owner actually cares about how his patients are being treated. John Estefano saw my post and not even 24 hours had passed and he was calling me and making every effort to resolve my issue. John heard my side and apologized for everything I had been through. He promised to call me back later that day and he kept that promise. Not only did he call me back as promised but he had a resolution for me. I want to say, I do NOT have a problem with the dental treatment received. The service received was awesome, the dental assistant and dentist were friendly, and patient with my daughter. They talked to her during the procedure to keep her calm and even made her giggle. My issue started and ended with Hector the office manager and his lack of professionalism. I am hopeful moving forward, I will not have these issues anymore and we will be able to build a great Dr./patient relationship. Thanks again Fullerton Family Dental and Mr. John Estefano for righting a wrong.


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