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Hailey Justice
2 years ago
I have had nothing but wonderful care here for my children and I. Unfortunately today one of their front office staff "Susie" was helping find a reason for a bill and when she was saying my child's name I corrected her (everyone mispronounces it so I wasn't at all mad) but after I corrected her she says "well anyway" and continues "helping" the WONDERFUL other employee. She mispronounces it again and I correct her. She completely ignores me. After I asked more questions about the bill I just felt that she was dismissive or even annoyed. Let me state that I would never be disrespectful or throw a fit over a mispronounced name but I did leave feeling so just "blah-ly" for lack of better words taken care of that I needed to share it.

Hailey Justice
3 years ago
I have had nothing but wonderful care here for my children and I. Unfortunately today one of their front office staff "Susie" was helping find a reason for a bill and when she was saying my child's name I corrected her (everyone mispronounces it so I wasn't at all mad) but after I corrected her she says "well anyway" and continues "helping" the WONDERFUL other employee. She mispronounces it again and I correct her. She completely ignores me. After I asked more questions about the bill I just felt that she was dismissive or even annoyed. Let me state that I would never be disrespectful or throw a fit over a mispronounced name but I did leave feeling so just "blah-ly" for lack of better words taken care of that I needed to share it.