Which team can you depend on to make it a calm, comfortable experience? At floss, werecognizewhat isimportant when choosing the right dentist for you. From the quality of the equipment to the doctors credentials down to the smallest details of the office environment, it all plays a role in finding a dental practice you can trust. Here arewhat you should look for in a La Jolla dentist in San Diego.
They say the eyes are the windows to the soul. If thats true, then the mouth is the front door. Our mouths are a gateway for illness, affecting the wellness of our entire body. Dental bacteria contributes role in many serious health conditions, including heart disease, diabetes, stroke and even Alzheimers. The Surgeon General reports that 80% of American adults have gum disease. Thats four out of every five people! Because of this link between the wellness of the mouth and the wellness of the body, high-quality dental care is crucial. At flosswe take a comprehensive approach to dentistry, building a healthy body from the foundation of a healthy mouth a true focus on total health. Healthy gums lower our risk for many systemic diseases, while gum therapy improves blood vessel health and helps prevent cardiovascular problems. Thesame plaque that builds up on our teeth can build up in arteries and heart, creating blockages. Proper dental care calls for a visit to the dentist at least twice per year. Complete health dentistry means your dentist can spot warning signs and even diagnose dangerous health conditions while youre in the chair, sometimes when youre completely unaware theres a problem.
When choosing a dentist, you want someone you can reach in an emergency. A team thats available and accommodating when you have follow-up questions, even when its after 5 or on a weekend. The staff at flossoffers unmatched accessibility. Its what sets us apart. Our practice was built upon forming solid, lasting relationships with our clients. Theres a reason our clients keep returningto floss because were accessible and we truly care about our clients.
Increasingly,dental practices are being bought up by corporate entities and venture capitalists. Why? To make a profit. When youre focused on the bottom line, its impossible to provide thesuperior level of care we strive for every day at floss. Instead, it becomes all about the numbers. The problem for consumers is that you cant always readily tell if a practice is corporately owned. Sometimes, the business is bought out but retains the same name it had under private ownership. Ask questions and do a little background research to find out the ownership details of any practice youre considering using. floss in La Jollais not and never will be corporately owned. After all, is rock-bottom pricing really a quality you want in your dental work? Do you like seeingthe same faces when you visit? Yep, we do too in our own lives. Not only do clients like coming here, but our team LOVES working here. And when youre passionate and love your job , well, great things happen daily!
Whats the first thing you do when youre thinking of using a business? You Google them. Your dentist should be no different. Online reviews are honest and straightforwarda great way to get an unfiltered look at what otherclients really think of a company. Youll find floss has the highest rating on Yelp among San Diego or La Jolla Dentists. Well let our satisfied clients do the talking.
When it comes to your smile, you shouldnt take shortcuts. Dont settle for a practice that uses outdated equipment and decade-old technology. After all, if theres a serious problem, you dont want it to slide by undetected for another six months. We believe in investing our money back into the practice to offer our clients the most advanced dental technology on the market.
A trip to the dentist can be stressful, even scary. Your dental office should be a calming experience that leaves you relaxed. Theres no sitting shoulder-to-shoulder in rigid classroom chairs like you do in some other offices. From the moment you walk in our door, we want you to feel like youre in the home of a good friend. Comfy couches, and refreshments await. Polished floors offset by soft colors create a soothing environment. Its an experience for all five senses; we even work to make sure it doesnt smell like a dentists office. If youre still feeling tense, one of our friendly staff members is always nearby to answer questions and put your mind at ease.
When choosing a dentist, you want the peace of mind that comes with knowing the equipment used will be clean and safe. Practices with open sterilization are proud of their high standards for cleanliness. At flossour sterilization is at the enter of our practice.
Ever wonder why you see the SAME pictures on a lot of dental websites? Heres a secret that may leave a bad taste in your mouth: oftentimes, the before and after photos on a practices website are actually stock images purchased from a photo service. Deceptive, right? And the average customer has no way of knowing otherwise. When inquiring about a dental procedure, make it a point to ask if the photos shown are the actual work of the dentist youll be seeing. If you dont see photos of a procedure youre looking for, ask. Well be glad to show you legitimate examples of our expert work.
The bottom line is this: you want to choose a dentistry team that truly cares. A team thats accessible and responds to your needs. One that checks in on you after a procedure to make sure everything is going as planned. We treat clients exactly as wed treat our own family membershow wed hope to be treated if the roles were reversed and we were the ones sitting in the dentists chair. It sums up everything about our practice.
Dr. Mehdizadeh entered thepractice of dentistry because it is medicine with a vast artistic component. When dentistry is done well, the results are fantastic and breathtaking, and clients are elated because their quality of life has been improved in addition to their appearance and confidence at the same time.
At floss, we takegenuinely unique approach to dentistry; we spend time with each client individually in order to understand them and establish a relationship. Dr. Mehdizadeh believes that most people make the best decisions when given all the facts. He meticulously presents all the facts in a clear and understandable manner and allows the clients to determine how to proceed with treatment most appropriate to them. There is no rush and no push. The result is a high level of client knowledge and complete satisfaction.
Because he ispassionate about his profession, and because he deeplyenjoys dentistry, Dr. Mehdizadeh travels to other states and other nations in pursuit of the finest clinicians of their fieldin order totrain with them in their specific field. The result is that Dr. Mehdizadehhas a practice that has a very refined ability to provide state-of-the-art dentistry across multiple disciplines of dentistry.
Reviews
Rating 4.6 out of 5 based on 295 reviews
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newest oldest highest lowestAlejandro Lopez
a year ago
Im so happy the my decision to come to Floss. i have no regrets! everyone here is so nice and made me feel comfortable. I'm so happy with my smile as well. :)
Chase DeMoor
a year ago
I could not recommend floss enough! Such a great staff and community, they quality of work they do makes the drive from la so worth it! They always overly deliver and I could not recommend them more
Belvin Media
a year ago
Jennifer should really honestly be fired for her behavior. Someone on here described her as belligerent and that couldn't be more accurate. We received at $14,000+ quoted package or treatment plan, whatever you want to call it. Jen felt it was very offensive to suggest they sell their patients on anything other than a "plan" and was very offended in the idea that they "sell"... Our first run in with Jennifer was when they charged us for a dental cleaning beyond what the dental plan had broken down. (Their cleanings are $350+.... and is not covered by insurance due to their prices. On top of that, they want to do them every 3 months. This in itself is a huge cash injection into the company.... sales...). This was annoying, of course, because the girl there before her who was much better to deal with and who sold us on this, explained the package was all we would every be charged... package... not plan. But sure, lady... its a "plan." After several convos with Jen, she spoke with the dentist and they approved a credit since they did not allow the actual payer, me, to be present due to covid. She also stated she would call me, the actual payer before charging me again. Haha, that never happened. Then, comes the best part. My husband who had temps put on his mouth, whitened with the dentist's whitening supplies for months and was told by the crown company, who was referred by Jennifer and the team, that he would not like the coloring at all and should continue to whiten. Wonderful... another issue. But thanks for your honesty, right? After all, he is being told over and over how much we're going to "love the results by the dentist." Well, let's see what we have to do next. So we called floss and received a call back and email from a very threatening and hostile Jennifer stating several overly expensive options to pay for this while also stating that there was no way my husband's color could get any lighter. Also, stating that we would "not be contacting them upset again." A mild threat and so so so unprofessional. If you can't handle dealing with upset customers, please don't. There are other jobs and businesses where you can avoid people. She was essentially, trying to pressure him into his color while also laying into me, the wife, for asking for a solution to this mess. I'm sorry but I've invested the cost of a car into these teeth. They need to be what we were told they were going to be. On top of that, I am in high end sales myself and my high end clientele expect high end results. We had low end customer service and fear of low end results. Haha... well... it just so happens that my husband's previous experience had been SO bad.. he had Jennifer personally apologizing over an hour late appointment where he was sitting outside the lobby due to, of course, more disorganization by the company. Jeeze.. more low end experiences.. So, explaining this along with the fact that we would just take care of the issue ourselves and were easily able to match the whiteness their partner stated we would want in just one zoom session, we were left with crickets from little Jennifer who ensured my husbands teeth would not brighten any more than they were. The only reason I am leaving this review is for any other client looking into Jennifer's claims as she uses "bully tactics" to save the business money. My advice: don't listen to her. She's a liar. Do what you feel is right because her gaslighting, while may be effective to some, will leave you feeling upset you spent so much money on mundane work. We have found a much better dentist and have learned from just choosing a dentist from an Instagram ad. Sorry Jen, maybe customer service just isn't for you.
Savannah Rogers
2 years ago
This review is long overdo - I could not be more grateful for Dr. Kiyan and his entire team! After searching for a dentist to help me achieve the look I desired, I stumbled across his practice. I was hoping to get my veneers re-done (which I had gotten somewhere else) before my sisters wedding that was just a couple months away. I figured it was a long shot however I crossed my fingers and gave his office a call. I mentioned my time-frame to them and they were able to squeeze me in the next day for a consultation... within a few weeks I was walking out of his office with a brand new beautiful smile. Dr. Kiyan and his team really took their time to listen to my concerns and curate the most natural / pristine smile for me. I'm so happy I've found my dentist for life and I look forward to getting my teeth cleaned in his office for many years to come. Oh yeah, they play pretty great music too. Thank you Dr. Kiyan and everyone at Floss! See you again soon! <3
Darlene Diep
2 years ago
I've been coming to floss for years now. Each time, the experience has been unparalleled. The staff and doctor are so kind, which is a welcomed change to so many other dentists that I've seen between LA and SD. They are so good that even though I'm in graduate school in a different state, I make it a point to fly back just to get my dental cleaning.
ELENA AMEZCUA
2 years ago
their work might be good but customer service is horrible. the office manager feels entitled to talk to patient's like their money has no worth. I know that the customer is not always right but it is called manners and having some type of courtesy.
Lakyn spencer
2 years ago
I have had a great experience at Floss! All of the staff are so friendly and do an awesome job! My teeth have never looked better or been healthier. I had a lot of work to be done and it was a judgment free zone and they made it all an easy experience!
Marissa Martinez
2 years ago
The staff here is WONDERFUL. They go above and beyond to make sure you are comfortable and well taken care of. The dentist is not a fun place, but the staff here makes sure the experience is better. I cannot recommend them enough!
Brian S
2 years ago
BEFORE CONSIDERING FLOSS, READ THEIR RESPONSES TO NEGATIVE REVIEWS! DO YOU REALLY WANT TO DEAL WITH A COMPANY LIKE THIS? After a few years, my Clear Correct retainer ripped when taking it out of my mouth. I called Floss to inquire about a replacement, and spoke with Jennifer. She told me that Floss no longer works with Clear Correct, and that they would need to scan me and create a new retainer for $480. When I questioned the cost, Jennifer became defensive. When I told her that I was dissatisfied and would be updating my reviews accordingly, she became unprofessional and belligerent. I would not recommend that anyone go to Floss given that they don't stand behind their products and services, and if something goes wrong, the office manager will berate you. The worst part is that I referred a ton of people to Floss, including my wife, but never will again! For anyone wondering about how Floss's staff treats patients, see their response below, and be sure to read all their responses on this site and other review sites. Imagine a dentist office that calls their patients "gross" and fights with people on Yelp and Google! Ask yourself if you want to be treated by people who react so viciously when something goes wrong, or if pressed to explain their pricing. Yes, they're all smiles when they're selling you services, but once they have your money, they'll turn downright nasty. Seriously, check out their unhinged and unprofessional responses to me and many other patients. Floss staff's own words say far more about them than I ever could. As for Floss's reply, yes, I think charging a customer $500 for a retainer that ripped after a few years is excessive. Also, it's not my fault that Floss discontinued its relationship with Clear Correct after selling it to me and many other patients. My regular dentist called Clear Correct, and they have digital copies of all my records and can simply print another retainer. Floss is charging me $500 because they no longer have a relationship with Clear Correct, and can't get a reprint. Instead they want to scan me and create a completely new retainer. This kind of passing-the-buck was certainly not what was sold to me when I paid $5k for orthodontia with them in the first place. Gross, indeed! As for the crazy office manager comparing receiving orthodontic treatment to buying gas, that reflects how dismissive they are to legitimate concerns about continuing treatment. That a dentist office could compare major dental services to a simple one-time transaction says a LOT about how they view their patients. I wasn't looking for a discount, I was looking for basic courtesy, and hoping Floss would treat me fairly, given our history. But I guess it's all about getting that money for Floss, and then leaving patients to fend for themselves. Dr. Kiyan, if you're reading any of these reviews, and you want to understand exactly what happened, feel free to give me a call. You always seemed to be a nice guy, and a good dentist, but your office manager is a nightmare. No one with her temperament should be dealing with patients.
Kara Roberson
2 years ago
I had such a great experience at floss. I enquired about an appt on a weekend when I was thinking about it and Jennifer called me first thing Monday morning to set up my appt. When I arrived there was plenty of parking and even complementary valet. Alex at the front desk greeted me and offered me sparkling or still water, cold or room temp, that was nice! Never been offered that before. I had a great consultation with Dr. K. right off the bat you can tell that he knows his craft well, is experienced and very passionate about what he does. At the end of our consultation he asked if I had any questions and honestly I didn't because he covered everything. Alex made scheduling appts easy and confirmed via text. I would highly recommend, I can't stop smiling!
Theo Deocampo
2 years ago
Everyone has always been so sweet and accommodating. Dr.Kiyan will listen to your needs and wants. He aims for perfection and Won't let you walk out if it we aren't satisfied. Never liked going to the dentist until Floss.
stephanie ali
2 years ago
I been coming to DR. Kiyan at floss in La Jolla for the past year and couldn't be happier! My teeth are finally straight! Amazing service, super cool chic office!
Luis Martinez
2 years ago
This office has really changed the idea of what a dental office is. I feel very comfortable everytime. Dr.Kiyan is so knowledgeable. Everyone in the office is nice and caring.
Claudia Ruiz Espinoza
2 years ago
I really had such an amazing experience at Floss! The staff was beyond amazing, extremely nice, and very helpful. The Dr. Was very knowledgeable answered every possible question I had. If I could rate this 100 stars I would! Totally recommend this place. Thank you staff at floss!
The RE Family
2 years ago
The Dr and staff were amazing very friendly and patient with me. They explained all my dental procedures with detail and answered all my questions. I'm definitely coming back and recommending it to all my friends and family !!!!!
Julio Marin
2 years ago
GREAT SERVICE! friendly staff and a very sanitized environment
B Salazar
2 years ago
I have the proud to say I am a patient of Dr. Kiyan since 2019 The Doctor & staff always put my nerves to ease by explains everything before they do it. He does everything with so much pride and consideration to his patience that to me I consider The Floss Office, Doctor and staff as being the best in San Diego.
Alisz Insurriaga
2 years ago
Thank you so much for the amazing job u guys do and that great environment you guys have
Jessica Harper
2 years ago
I met Dr. Kiyan about four years ago when I had an unfortunate accident that had shattered my front teeth. I came in very upset, they were so wonderful and immediately gave me a temporary bond so that I could return to work. From there we discussed the next steps. We decided to space my teeth out first with Invisalign as this would help give me the smile that I wanted. After the Invisalign we designed my smile together and picked the shape and color. I wore temporary veneers for a few weeks to make sure they felt right and looked the way I wanted them too. I am so happy with my results and happy that I spent the extra time to space my teeth. I am always greeted with a warm welcome and have felt that I was in such good hand through this whole process.
Daniel Alatorre
2 years ago
Professionalism, Superior Customer Service and Outstanding Quality of Work are a few words to describe my experience at Floss!! If you're looking for a Dentist who can do it all, Dr. Kiyan WILL NOT disappoint you!! I recently came in again for some follow up work and again, just blown away by the type of work Kiyan produces and how lovely his staff is! From the second I walked in, to the moment I left, I felt at ease and so comfortable! You can tell how everyone goes above and beyond to make your experience a wonderful one. Unlike other dentist visits, I actually look forward to visiting Floss!! Thanks again.
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