At Hot Springs National Park Dental Group, we select only the best of the best to serve our patients and their families. All of our staff members are friendly, knowledgeable, and highly proficient in their office duties. Should you have any concerns before, during or after a visit to Hot Springs National Park Dental Group, do not hesitate to visit with one of our staff members.We are readily standing by to address your needs
We believe that good dental care begins with open communication, and we promise to speak candidly with you. Working together, we can achieve a true partnership with one common goal keeping your teeth, gums and jaw joints healthy!
We realize everyone's financial situation is different. For this reason, it is our mission to provide you with affordable, high-quality treatment. We offer a variety of payment options designed to help you receive the dental care needed to enjoy a healthy and confident smile.
Our office is committed to helping you maximize your insurance benefits. However, because insurance policies vary, you are responsible to know your own individual policy. We can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a courtesy to our patients, we will bill your insurance company and then allow 45 days to render payment. After 60 days, you are responsible for the entire balance, paid in-full. If you have any questions, our courteous staff is always available.
Our office accepts payments by cash, checks and most major credit cards. We also offer low- and no-interest financing options through CareCredit. If you have any questions about financing or payment, ask us! We will thoroughly explain your choices and work hard to accommodate your needs.
Reviews
Rating 3.6 out of 5 based on 16 reviews
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2 years ago
The dentists at this clinic are professionals. I had Dr. Fleischner and Dr. Van Bebber and their work is exceptional -- they saved two teeth, one of which another dentist at another office was about to lose. At this clinic, the dentists and their hygienists are very detail oriented, which I appreciate as a patient. When I walk in the door, I can feel that they work together as a team, from the front desk to the payment counter. Am so glad I switched here!
Rosemary Marron
2 years ago
I called office to get my grandson an appointment for a toothache he just started having. He has been to this office and is a patient there. I was assured they would call me back to see if a blocked out spot could be used for him to get help. No one called so I returned my call to them next day and was told, Yeah we got a message bug uoh are going to have to take him someplace else, we have no room for him!!!! Excuse Me!!!! How can a Dental office go and say that about one of their patients. Just because he doesn't get seen every 6 months is no reason to say that. The old sounding hag that answered the phone had no compassion whatsoever. We will never recommend this office to anyone ever. Thankfully I found someone to take our grandson right away because their belief is no one should be in pain and that's what we are here for. They made room for a new patient and they are rated very high with 5 stars. I am so very thankful to our new Dentist.
lisa cleaves
2 years ago
Very friendly staff and Drs. The environment seems warm and friendly.
Susan Kral
2 years ago
I've been going to Hot springs Dental for 5yrs. Dr. Matone does wonderful work, and Tracy the office Manager is great! Can't say enough about this group. I'm giving them 10 stars!
Preston Shoptaw
2 years ago
I am sure this is a great dental group. But when I called with an emergency. Ciara that answered the phone was really short and unprofessional! Said they was short staffed and couldn't help. I understood but she was not customer friendly at all over the phone.
Susan Kral
3 years ago
I've been going to Hot springs Dental for 5yrs. Dr. Matone does wonderful work, and Tracy the office Manager is great! Can't say enough about this group. I'm giving them 10 stars!
Preston Shoptaw
3 years ago
I am sure this is a great dental group. But when I called with an emergency. Ciara that answered the phone was really short and unprofessional! Said they was short staffed and couldn't help. I understood but she was not customer friendly at all over the phone.
Brandon Bowles
3 years ago
Been a customer for roughly 9 years. Love the staff and Dentists.
Amanda Selig
3 years ago
Very polite and helpful people. They take time to explain what's going on and my daughter felt fully at ease. Only thing I would complain about is that I would've like it if the Dr. would've introduced himself to the my daughter and I when he came in the room, instead of getting right to the "root" of the visit (see what I did there). Lol; it really is a great place though. I definitely am glad we switched practices for my daughter.
Mel Nae (thriftysoutherngirls)
3 years ago
Best experience I have ever had at a dentist!! The staff and the doctors are wonderful!! They make it a point to make you comfortable, especially for someone like me who has always been afraid of going to the dentist! Cannot recommend them enough!!
Mel Nae (thriftysoutherngirls)
4 years ago
Best experience I have ever had at a dentist!! The staff and the doctors are wonderful!! They make it a point to make you comfortable, especially for someone like me who has always been afraid of going to the dentist! Cannot recommend them enough!!
Amanda Selig
4 years ago
Very polite and helpful people. They take time to explain what's going on and my daughter felt fully at ease. Only thing I would complain about is that I would've like it if the Dr. would've introduced himself to the my daughter and I when he came in the room, instead of getting right to the "root" of the visit (see what I did there). Lol; it really is a great place though. I definitely am glad we switched practices for my daughter.
Brandon Bowles
4 years ago
Been a customer for roughly 9 years. Love the staff and Dentists.
Melissa Campbell
5 years ago
The dentist and hygienist are wonderful and provide exceptional quality of service. They deserve 5 STARS. I only rate this dental group at 2 stars because of a member of the office staff, Christina. Someone flubbed when they hired her to be customer facing. If I treated my customers with the same attitude and disposition, they would take their business elsewhere. Just as I am going to do.
Rico Hilton
5 years ago
Horrible experience. Very dirty
Melissa Campbell
6 years ago
The dentist and hygienist are wonderful and provide exceptional quality of service. They deserve 5 STARS. I only rate this dental group at 2 stars because of a member of the office staff, Christina. Someone flubbed when they hired her to be customer facing. If I treated my customers with the same attitude and disposition, they would take their business elsewhere. Just as I am going to do.
Rico Hilton
6 years ago
Horrible experience. Very dirty
Greg Poirier
7 years ago
Great dentists and staff.
Greg Poirier
8 years ago
Great dentists and staff.
Jessica Milam
8 years ago
Staff is the best. Quick, in and out process.
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