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Jed McKenney
2 years ago
The staff is friendly, and the work I've had done is always top notch. As long as I live here, this will be the dentist I use.

Lise Zlomke
2 years ago
Very strange and unorganized office,,,, would not recommend,

Steveo Sims
2 years ago
I didn't feel a thing with 3 fillings and 2 crowns all in the same visit. Five star dentistry!

Jordan Biere
2 years ago
Very rude and unprofessional. Do not go here. They over charge you and will fail to communicate or take steps to refund what has been overpaid. Miss 1 appointment they charge you 100$ no show and will deny rescheduling.

Kenzie Witt Lowther
2 years ago
DO NOT GO HERE!!! Long story short, I had a filling fixed here and have been in pain ever since. I went back to have them check it out where they were so incredibly rude to me and did not listen to me when I described the pain I was in. I could not chew or drink, my my whole mouth was throbbing. I went and got a second opinion and now have to pay out of pocket for a root canal to fix this error. I understand that unfortunate mistakes happen, but what I can not deal with is rudeness. It sounds like after asking around, that I am not the first person that has been treated like this. The dental hygienist crew was amazing and my teeth felt clean. They did an outstanding job. The other experiences however, not great at all.

Sue Stevens
2 years ago
My husband and I had a truly pleasant experience at Flatrock Family Dentistry. The hygienists were gentle yet thorough. Dr. Walrod and staff were exceptional, professional, and friendly!

Kim Hand
2 years ago
They are all very nice. Very clean office..Great work on my all my dental ..

Abel Silva
2 years ago
This is by far the best dentist office I have ever been to. Going to the dentist used to scare the hell our of me... not any more. Great dentist, thank you!

Kim Hand
3 years ago
They are all very nice. Very clean office..Great work on my all my dental ..

Julie Ann Walrod
3 years ago
In my defense of Marty Crowell's comment. I was nice to you from day one, you refused to hear anything I had to say. I understand the situation, and that you had paid for shotty work in Florida, and that you could not afford to pay for a replacement in our office when it finally failed you. This is no fault of mine, nor any of our staff. Calls to our office never go directly to the Doctor, and when you did not get your way, you proceeded to talk down to me and call me names. I will not be bullied, and work too hard to be pushed around by angry people. I try my best every day to help everyone I can, but I have my limits. Just because I am a receptionist and work in customer service does not mean I am your doormat. If that is the way you treat people when you don't get your way, you will find more doors than mine closed. Julie Walrod

Abel Silva
3 years ago
This is by far the best dentist office I have ever been to. Going to the dentist used to scare the hell our of me... not any more. Great dentist, thank you!

marty crowell
3 years ago
I had a bridge put in a year and a half ago by a dentist in Florida and they are supposed to last for several years. My bridge was loose I went to flatrock to have him remove it and have it replaced back in place. The dentist Mr Derek Walrod was very nice. He told me it could not be replaced in my mouth and that I had to have it removed and a new appliance would be placed in. I was quoted at $5800.00. I didn't have that amount of cash on hand he told me to come back in 6 months and then he would do it after I secured the funds. I left and 2 weeks later my bridge came out so I had no teeth in my front of my mouth to be exact 5 teeth were missing. I called and spoke to Julie which is the rudest secretary in the whole world. She told me the dentist would not put it back in place and I had to get the new appliance for my mouth I explained it had only been 2 weeks and that I was waiting for 6 months. Julie thinks she's the owner of this office and told me the dentist would not help me unless I spent $5800.00. I begged with her almost in tears regarding this issue.. I couldn't believe I was being forced to get a new appliance when these are supposed to last for years. I called Dr Betcher of Apex Dental and he had never seen me before. He got me in that morning and cleaned the appliances off and recemeted it back in place and only charged me $235.00 this was way better than $5800.00. Flatrock Dental is a scam they try to have you spend unnecessary money that's not needed. I would recommend you to go to Apex Dental. Julie is the horiblest person in the world and has no compassion for patients needs and just trying to get your money. I begged to speak to the dentist to speak with him in person and she refused. Today I get a letter saying they no longer wanted me as a patient. I would pull all my teeth out with pliers before I would go to Flatrock Dental. Dont go to this horrible place..

Edge Ortmann
3 years ago
I have heard so many good things about this dentist, I am from NE possibly returning soon. I will definitely transfer my family's records here. Thanks for speaking with me and spending the time to answer my questions.

Julie Ann Walrod
3 years ago
In my defense of Marty Crowell's comment. I was nice to you from day one, you refused to hear anything I had to say. I understand the situation, and that you had paid for shotty work in Florida, and that you could not afford to pay for a replacement in our office when it finally failed you. This is no fault of mine, nor any of our staff. Calls to our office never go directly to the Doctor, and when you did not get your way, you proceeded to talk down to me and call me names. I will not be bullied, and work too hard to be pushed around by angry people. I try my best every day to help everyone I can, but I have my limits. Just because I am a receptionist and work in customer service does not mean I am your doormat. If that is the way you treat people when you don't get your way, you will find more doors than mine closed. Julie Walrod

Kayla Bush
3 years ago
Absolutely love Flatrock and everyone who works there! It's a super clean office, the staff is always friendly and ready to help, and Dr. Walrod is very knowledgeable and goes above and beyond to make sure you're comfortable. My whole family has switched to Dr. Walrod from another dentist in town and we couldn't be happier!!

marty crowell
3 years ago
I had a bridge put in a year and a half ago by a dentist in Florida and they are supposed to last for several years. My bridge was loose I went to flatrock to have him remove it and have it replaced back in place. The dentist Mr Derek Walrod was very nice. He told me it could not be replaced in my mouth and that I had to have it removed and a new appliance would be placed in. I was quoted at $5800.00. I didn't have that amount of cash on hand he told me to come back in 6 months and then he would do it after I secured the funds. I left and 2 weeks later my bridge came out so I had no teeth in my front of my mouth to be exact 5 teeth were missing. I called and spoke to Julie which is the rudest secretary in the whole world. She told me the dentist would not put it back in place and I had to get the new appliance for my mouth I explained it had only been 2 weeks and that I was waiting for 6 months. Julie thinks she's the owner of this office and told me the dentist would not help me unless I spent $5800.00. I begged with her almost in tears regarding this issue.. I couldn't believe I was being forced to get a new appliance when these are supposed to last for years. I called Dr Betcher of Apex Dental and he had never seen me before. He got me in that morning and cleaned the appliances off and recemeted it back in place and only charged me $235.00 this was way better than $5800.00. Flatrock Dental is a scam they try to have you spend unnecessary money that's not needed. I would recommend you to go to Apex Dental. Julie is the horiblest person in the world and has no compassion for patients needs and just trying to get your money. I begged to speak to the dentist to speak with him in person and she refused. Today I get a letter saying they no longer wanted me as a patient. I would pull all my teeth out with pliers before I would go to Flatrock Dental. Dont go to this horrible place..

Kayla Bush
4 years ago
Absolutely love Flatrock and everyone who works there! It's a super clean office, the staff is always friendly and ready to help, and Dr. Walrod is very knowledgeable and goes above and beyond to make sure you're comfortable. My whole family has switched to Dr. Walrod from another dentist in town and we couldn't be happier!!

Charlotte Wallin
4 years ago
Dr. Walrod and his staff are always compassionate, patient and friendly. I highly recommend!!

Edge Ortmann
4 years ago
I have heard so many good things about this dentist, I am from NE possibly returning soon. I will definitely transfer my family's records here. Thanks for speaking with me and spending the time to answer my questions.

Sean Taylor
4 years ago
Very clean atmosphere, great staff, very easy to talk to and great dentist. I would highly recommend! I asked what insurance pays and what my copays would be for services. They were very prompt in answering my questions. If you are unsure of what your copays is, ask! It's that simple! Every office has easy payment plans available and will talk to you about your options! They will serve their customers correctly and not keep you in the dark! Now only if they could change the food and drink policy in their lobby, that would be great!!! Kidding! Great job Dr. And staff!!!