We are proud to provide a state-of-the-art facility for the highest quality dental care available. It is one of our top priorities to protect the well-being of our valued patients. For this reason, our office meets and surpasses all OSHA (Occupational Safety and Health Administration) and CDC (Center for Disease Control) standards. We are confident that you will feel right at home in our office as we welcome all patients as if they were family.
We will be more than happy to submit all insurance forms for you and help you recover the most from your benefits. We will do everything we can to help you afford the treatment you need and want. For patients who require major work, a complete payment plan is designed with an appropriate payment schedule. Forms of payment accepted by the office are check, cash, or any major credit card.
Dr. Hawley grew up in northern Michigan. She went to Traverse City High School, after high school she attended Alma College. She graduated from Alma College in 1989 with Honors and a Bachelors of Science degree in Biology and a minor in Chemistry and Spanish. After college she went to dental school at the University of Michigan School of Dentistry, where she received training in all aspects of general dentistry and graduated fifth out of eighty-four people in 1993, receiving the following awards: Comprehensive care, Arthur H. Merritt Award for outstanding interest, proficiency in the practice of Periodontics, senior student award (award given by faculty for showing greatest interest, knowledge and proficiency in general dentistry)
After dental school she did a post graduate program for one year at the University of Michigan. The focus of the program was in endodontics, pediatrics, oral surgery, implants, prostodontics and periodontics. Continuing to learn is a central part of her personality. Some of the many courses she has taken over the years are: Diagnosis Treatment of Masticatory System Problems; Equilibration Diagnosis Treatment of Occlusal Problems and The Concept of Complete Dentistry. Dr Hawley is licensed by the Dental Board of Michigan and is a member of the American Dental Association; Academy of General Dentistry and Michigan Dental Association and the American Orthodontic Society.
Candice - Front desk, Patient Coordinatorhas been in dentistry greeting patients at the front desk & working with their insurance since 2008 and here with Dr. Hawley since 2018.My family and kids keep me busy outside the office.
Shari - Registered Dental Hygienistgraduated from U of M School of Dental Hygiene, a very long time ago. I have been working with Dr. Hawley since 2016. I enjoy getting to know our patients and help them understand the importance of their oral health. I enjoy visiting the National Parks, hiking and biking with my husband and son.
Amy - Registered Dental Hygienist hasbeen a dental hygienist for 27 years and have worked in dental offices for over 30 years. When I was in high school in Flushing, MI I started working afternoons as a dental assistant and found out then I had a talent for putting people at ease so they could receive valuable dental care. I went on to Mott Community College in Flint, MI and earned my degree in dental hygiene. I have spent my hygiene career working with general dentists in Genesee and Oakland County. Over the last 5 years I have enjoyed a flexible hygiene schedule subbing in area dental offices while also earning my bachelor's degree in business from Baker College in 2017. My husband Kirk and I have been married 25 years and have two children who are the center of our universe. I enjoy working with Dr. Hawley and everyone at First Impressions Dental and look forward to meeting you and your family!
Reviews
Rating 4.8 out of 5 based on 17 reviews
Sort by
newest oldest highest lowestGladys Webster
2 years ago
Dr Hawley and all her staff are very friendly and make you feel totally comfortable. Sherry my hygienist did an amazing job on my teeth and explained everything on my xrays to me. Dr Hawley is the first dentist I have been to that actually listened to what concerned me the most about my teeth and made a treatment plan that I will be happy with. Candice explained cost and payment options and was very knowledgeable. I would definitely recommend them.
Liz Mason
2 years ago
I highly recommend Dr. Hawley and her staff. Dr. Hawley is wonderful: Ten years ago, I had her put on veneers to make my teeth look straighter and whiter. They look fantastic to this day. Her hygenists are the best - very, very gentle. Great with adults and kids.
Kim
2 years ago
I called for a same day appt (new patient) my front tooth cracked and she was able to fix it same day. Also got me in for a cleaning very quick. I had some more work done and I am very happy with the care I received. Excellent Dr and staff! Thank you!!!
Larry Brown
2 years ago
Excellent dental care and a wonderful office. Dr. Hawley and her office staff are very talented and kind. You would be hard pressed to find better dental care.
Monica Lalonde
2 years ago
I feel I was truly blessed to find this office... What an incredible team. Sometimes it can be very nerve-wracking to walk into a dentist office but they were so caring and gentle I found my forever office. Dr.Hawley knows her stuff and her work was outstanding!!! I cannot thank you enough for giving this girl her confidence back.
Kelly Thompson
2 years ago
Dr. Hawley and all of girls in the office are some of the most kind and caring people I know. Dr. Hawley is the most gentle dentist I've ever been to. I have never felt her give me a shot and she's given me plenty. They make sure you are comfortable and relaxed during the whole visit and scheduling is always a breeze. Even my children love going to the dentist now! I am so thankful we found this office 7 years ago.
Monica Lalonde
3 years ago
I feel I was truly blessed to find this office... What an incredible team. Sometimes it can be very nerve-wracking to walk into a dentist office but they were so caring and gentle I found my forever office. Dr.Hawley knows her stuff and her work was outstanding!!! I cannot thank you enough for giving this girl her confidence back.
Kelly Thompson
3 years ago
Dr. Hawley and all of girls in the office are some of the most kind and caring people I know. Dr. Hawley is the most gentle dentist I've ever been to. I have never felt her give me a shot and she's given me plenty. They make sure you are comfortable and relaxed during the whole visit and scheduling is always a breeze. Even my children love going to the dentist now! I am so thankful we found this office 7 years ago.
Annie Ziehr
3 years ago
I have been going to Dr. Hawley for a couple of years now and all I have had is positive experiences. Dr. Hawley and her team go out of their way to make sure I was comfortable and at ease. I am 45 yrs old and have always had bad or unpleasant experiences with the dentist. I would have to say I finally found my home dentist and might even get some cosmetic work done too since she offers orthodontics work as well!
Darla Hilgendorf
3 years ago
If your looking for a friendly, caring , pain free dentist here ya go! Susan Hawley D.D.S is so friendly and good at what she does. I call her the "Tooth Artist" Her work is outstanding and she goes the extra mile to restore your teeth and make it last. I also hear how the patients say : "Dr. Susan Hawley's denistry is painless" Most patients even give the doctor a hug and thank her when they leave. It's such a nice thing to see. We had a patient today say he even had fun while at his appointment . I am super proud to work for Dr. Susan Hawley . Sincerely Darla Hilgendorf
Steven Vaughn
3 years ago
The staff and Dr. are always very courteous and on-time. A great place to have cosmetic work or routine dental care.
L Martin
3 years ago
I drive from Brown City to use this dentist, they are the best in Michigan.
Darla Hilgendorf
4 years ago
If your looking for a friendly, caring , pain free dentist here ya go! Susan Hawley D.D.S is so friendly and good at what she does. I call her the "Tooth Artist" Her work is outstanding and she goes the extra mile to restore your teeth and make it last. I also hear how the patients say : "Dr. Susan Hawley's denistry is painless" Most patients even give the doctor a hug and thank her when they leave. It's such a nice thing to see. We had a patient today say he even had fun while at his appointment . I am super proud to work for Dr. Susan Hawley . Sincerely Darla Hilgendorf
Annie Ziehr
4 years ago
I have been going to Dr. Hawley for a couple of years now and all I have had is positive experiences. Dr. Hawley and her team go out of their way to make sure I was comfortable and at ease. I am 45 yrs old and have always had bad or unpleasant experiences with the dentist. I would have to say I finally found my home dentist and might even get some cosmetic work done too since she offers orthodontics work as well!
Steven Vaughn
4 years ago
The staff and Dr. are always very courteous and on-time. A great place to have cosmetic work or routine dental care.
L Martin
4 years ago
I drive from Brown City to use this dentist, they are the best in Michigan.
Kelly McIntyre
4 years ago
I need a dentist. Based on the reviews I decided to make an appointment with First Impressions. I called twice and was immediately put on hold both times. I hung up after 10 minutes of waiting each time. I guess my search for a new dentist continues. Very disappointed.
Kelly McIntyre
5 years ago
I need a dentist. Based on the reviews I decided to make an appointment with First Impressions. I called twice and was immediately put on hold both times. I hung up after 10 minutes of waiting each time. I guess my search for a new dentist continues. Very disappointed.
Jasmine Bonahoom
5 years ago
Best in town dentist and dental care! Not that I had been to all dental clinic in town, but why do I have to since this clinic is for sure the best I can ask for. Staffs are very sincere, sweet, well informed, polite and treat me well. I love my dental hygienist, Sherryl (sorry if I misspelled!). She has super soft hands, good at her jobs, great at x-ray. Dr. Hawley is so awesome! very friendly, very knowledgeable and skilled. I am so impressed when she read my whole mouth x-ray and pointed out where all my cavity. My previous dentist never do such things. Dr. Hawley spent lots of time to explain and educate me about teeth, not just come in to do 5 mins exam and leave. She did fix my "only 1 year old" cracked crown, she fixed many of my cavities. And recently gave me a nice beautiful bonding for my front teeth gaps. I love her jobs! She is very meticulous, makes perfect jobs. She makes sure call to follow up on you and will correct her jobs if it causes uncomfort in your mouth. I love her. I told my husband to change his dentist and he now loves her! Amy - dental assistant is so sweet! she is so kind and gentle. Natalie - receptionist is also the best! sweet person, smart at her jobs (insurance stuffs that I hate to deal with!) she always call me to remind of my appt. everyone here is so good at what they do. The clinic is small but very cute! and clean. And finally, you have to love this! they spoil you with free Netflix on iPad attached on the light above your dental bed. You can choose your movie, will give you headphone so enjoy it. More option! there is a thing like "smelly oxygen" I'm not sure what it called. You can wear this respiratory mask. This smelly oxygen, air blows to your nose to give you relaxation. It was fun to try! This place is so much of fun, high technology. The dental radiology is also high tech scale. The x-ray images of my teeth look amazingly cleared to vessels! Best best best! of every things.
Joanne Sotzen
5 years ago
The staff at First Impressions is awesome. They always take good care of me and listen to my concerns/questions. We definitely work together for my dental health needs!
Load more