The staff is very welcoming, very knowledgeable and professional. Everyone wears a smile. The office is very clean and comforting. I had coffee while I waited, which wasnt long at all. And my son got a T-shirt for starting his services. I suggest anyone give them a call for their orthodontic needs.
Our reputation has been forged on our dedication to excellent service, highly trained staff, and the compassion we show to each and every patient. All of our doctors are certified orthodontists, which means they went to school an extra 2-3 years beyond dental school to train specifically in orthodontics. We also provide a professional and caring environment outfitted with the latest innovations in orthodontics, permitting us to offer the highest quality of care to our patients.
We dont just create before-and-after pictures; we create before-and-after personalities. With a beautiful new smile, comes a bold fresh take on everyday life and a confidence and a certainty that wasnt there before. Our patients leave armed with a smile that can face anything.
Our team is ready to treat children, teens and adults. We focus on education and prevention. We do this in a comfortable and enjoyable space with a variety of technology. We dont just care for smiles we create them.
We treat each smile differently and create a treatment plan that works best for each person. There is no one braces solution for every single patient and therefore specific treatment is what we specialize in for each person.
Weve spent extra time becoming experts in our field. We understand and know orthodontics more than a general dentist. There is a difference. We provide orthodontic treatment specifically. You will get specialized care while we help you get braced and ready to face anything. We create amazing smiles!
Reviews
Rating 4.6 out of 5 based on 139 reviews
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newest oldest highest lowestDelisha Scott
a year ago
Fayetteville location seems to have a big turn over with the staff. My son's appointment was @9am this morning. We arrived a couple of minutes before. I went to the front desk to check my son in. So we patiently waited for more than 45 min. I'm seeing other people walk in after us and going back. So when a lady came to get someone to go back. I asked when would my son get called. She told me he hadn't been checked in And she also said she doesn't do the check in's & that I need to check with front desk. She was very dismissive & rude. She walked away while saying these things to me. I then went to make the lady at the desk aware that she hadn't checked my son in. She nonchalantly said I'll go talk to the nurse/clinician. She didn't apologize or nothing. Now if I had been 45 min late. My son wouldn't have been seen. My time is valuable just like yours. I need the same respect for my time as You expect from me & others. I did talk to a young lady named Brittany. & explained everything to her. She did apologize & was helpful. But I still don't appreciate the service I received from the other two employees. I will be contacting a manger. My son finally got called back an hour after we had been there.
Kk Bailey
a year ago
My visit went flawlessly.
LaTrece Barnes
a year ago
Fayetteville Ga Office is.... Very professional and feels like family! Glad I chose them for both myself and my daughter!
Gail K
a year ago
The Fayetteville location when we visited a few years ago was nice, for braces . The orthodontist was new to the location at the time and over time started to acknowledge my daughter, before looking at her mouth, after bringing the issue up to the manager . Calling customer service (7/24/22) is an exercise in extreme patience , had to call 3x, on hold between 8-9 1/2 minutes before I hung up to try later . Finally was able to reschedule .
Chiketa Munford
2 years ago
Dr. Bussey and his staff were amazing. They explained everything to me about my treatment plan and made me and my children completely comfortable.
Lakiesha Campbell
2 years ago
The entire staff was very friendly and welcoming. 10/10
Skrapz Clothing
2 years ago
The office is very clean and welcoming. Brittany the account manager was great. Very relatable, down to earth and patient. She didn't harass us into getting the braces and gave us plenty of options for financing and we didn't expect on getting braces done but we got them same day and Dr. Bussey is the ABSOLUTE BEST! Very very friendly, patient, thorough, kind... OMG what can I NOT say about him. His energy is off the charts and he's so very knowledgeable about his profession. He is an Absolute treasure to have as my kids Orthodontist hands down! Thank you guys for everything.
Gail K
2 years ago
The Fayetteville location when we visited a few years ago was nice, for braces . The orthodontist was new to the location at the time and over time started to acknowledge my daughter, before looking at her mouth, when I brought the issue up ti the manager . Calling customer service (7/24/22) is an exercise in extreme patience , had to call 3x, on hold between 8-9 1/2 more bytes before I hung up to try later . Finally was able to reschedule .
Kk Bailey
2 years ago
My visit went flawlessly.
Karen Jordan
2 years ago
Greeting was genuine and my son was in and out in no time!
Asiah Jesu
2 years ago
I've had a contract with you guys I just paid over $2000 off back in January to complete and finish my treatment. I spoke and verified the continuance for the rest of my treatment with a office rep before paying over the phone because they suggested that would be the faster way. I arrive at my scheduled appt in Fayetteville, GA and I'm threatened by the "overseer" for billing named "Britney" that I either renew a contract with y'all or they will remove my braces after I just made a large lump some of payment to get out of this contract before I knew y'all changed your orthodontist payment system, I didn't want to sign an extension but I felt like I had no choice. I've called customer service multiple times, NOBODY WAS ABLE TO HELP ME, they kept telling me I have to contact the office AFTER speaking to them and when I do, they give me the run around. Please I NEED HELP ON THIS MATTER WITH MY ACCOUNT. I've always respected everyone at your establishments always. But this doesn't make any sense where my over $2,000 went to, if it didn't go to complete my contract... on the "wefixsmiles" website it shows I'm not past due but at the Fayetteville location, I'm on autopay on an extensive contract that I felt pressured to sign. I don't know what to do, I told her to terminate that new contract and keep my old one but she's doing what she wants to do. I just want my perfect smile and everything to be handled ASAP and thoroughly.
LaDoria Green
2 years ago
My very first appointment for my child and the experience was great!
Theresa Foster
2 years ago
The environment was clean friendly and welcoming. Wait time was really quick, I didn't expect to do my braces but was left the same day with braces. They was very much understanding and informative, would recommend anyone to this office.
bellooo
2 years ago
Staff in the back ivery professional. The front desk secretary not so much. I do not think all buisness should be discussed in front of the entire office. She was very loud while talking and discussing my personal buisness and payment owed / due. I was shocked and very embarrassed. My grand daughter who is the patient was very embarrassed as well. Sge asked not to go back to this office. VERY UNPROFESSIONAL...VERY
Anisha Clowers
2 years ago
I feel they just take money from u. Nd so much miscommunication
D B
2 years ago
My experience has been positive, from the scheduling to the consultations and follow ups. The treatment coordinator Shenita is very professional, courteous and friendly and takes the time to explain the process in detail. Dr. Howard also took the time to explain the options and recommendations for my daughter . I would recommend them to my friends and family for any orthodontic treatments. Keep up the good work.
juanelo 80 cocina facil
2 years ago
My son is receiving a braces treatment and I speak to change my appointment because I can not go and they never answer and they recommended me to another office to remove some teeth and I already went and they are not working. Please read this.
Tujuan Burlson
2 years ago
The staff is incredibly friendly and attentive. I've never experienced anything less than absolute professionalism from everyone. 10 out of 10 would recommend!
Tawanna Washington
2 years ago
You can't change your mind about something and think they will accommodate you. You will be totally ignored. Sheesh
Christyl Davis
2 years ago
I love all of them. But I really love Autumn. She has made this experience absolutely wonderful. I'm going to miss her when my time is up!
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