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Janeth Pineda Betancur
a year ago
The person who answered the phone when I called for an x-ray was quite unpleasant. She informed me that since I wasn't intending to complete the entire dental procedure with them and all I needed was an x-ray, I couldn't conduct the x-ray with them. What poor customer service.

Luck E
2 years ago
if you want to feel like a walking $ and not a human, this place is fine. i'm sure it's good for minor checkups and cleanings but if your teeth aren't in good health i'd recommend going elsewhere where they will show you compassion and not judgement. the dentist will not have more than 5 minutes for you unless you're paying an ungodly amount for a procedure. the technician who worked on me seemed lost and confused the whole time and couldn't answer my questions nor addressed my concerns. i won't return.

Yasha Celestin
2 years ago
Best dentist experience ever !!! If I could rate with 10 stars I would definitely do it !!! I recommend this place 100% The lady's at the front desk go above and beyond which I love it !! The guy who did my x ray and the dentist were super friendly and Lina was amazing , she explained all the process step by step .

Maria B Segura
2 years ago
(Translated by Google) The worst dental place in my existence, other than scammers, rude, louts, in addition to refusing to give me the X-ray of my tooth ... that I pay. They intend to charge me more money, to return something for what I paid .. I don't know how a site like this exists and how they recommend it .. ahhh and I continue with my emergency without attending, after paying $ 52 .. and waiting 2 hours .. now the appointment is in 14 days ... and the pain is still with me ... (Original) El peor sitio odontologico en mi existencia, a demas de estafadores, groseros, patanes, ademas de rehusarse a entregarme el rayo X de mi diente.. q yo pague. Pretenden cobrar me mas dinero, por vevolver algo por lo q pague.. no se como sitio como este existen y como lo recomiendan.. ahhh y sigo con mi emergencia sin atender, luego de pagar 52 $.. y esperar 2 horas.. ahora la cita es en 14 dias... y el dolor sigue conmigo...

Rey Cintron
2 years ago
I hate going to the dentist but this place is the best ever they take care of you like you're family and very patient with you and they do what they can always recommend to any one.

Edison vera
2 years ago
(Translated by Google) Since Dr. Mosquera is not at this headquarters all the time, the service is not the same! The person who takes the calls and manages the Appointments is rude! I have been a client for a long time, and today I called the office to raise a situation that I have, and whoever answered the call was rude and disrespectful! I have never been treated like this in this office before! (Original) Desde que el dr Mosquera no esta todo el tiempo en esta sede, el servicio no es el mismo! La persona que atiende las llamadas y gestiona las Citas es una grosera! Soy cliente desde hace tiempo, y hoy llame al consultorio a plantear una situacion que tengo, y quien me atendio la llamada fue grosera y me falto el respeto! Jamas me habian tratado asi en este consultorio antes!

estela caetano
2 years ago
Excelente!! The Dr. is very regardful. I really appreciate the Family First Dental.

Fernando Valentim
2 years ago
I loved here

Barbara Pizarro
2 years ago
(Translated by Google) Today, November 10, 2020, I called family first "Dental and I was attended by the Police Assistant, who I asked how much was the consultation with the Dr. without a medical plan, to which the police assistant answered $65 dollars, I wonder What would the query be for? Whichever I answered, she told me if I could go at that time and I answered that if the appointment was for my husband who had an emergency, we arrived at the said place. The same assistant Police and the receptionist received me, we filled out the documents and then they made my husband come in. When my husband is inside since I waited for him in the waiting room, he calls me and tells me that he was super uncomfortable since the police assistant asked him when he made the plate if he had already visited the doctor before and he answered yes and she told him you have a balance and he answered a balance???? /. Yes Of an appointment that you had not come what; From then on it was horrible for her to sit in the seat waiting for the doctor to attend to his emergency and she was the police assistant since the doctor arrived and began to tell the doctor that he had a balance of an appointment that he had not made " The Dr ignored her and told her that he would explain his policy to the patient and she continued with the same thing. A very unpleasant, unprofessional experience when you have an emergency. Horrible care because after that the Dr left and never came back when my husband goes to the waiting room and she had told the receptionist that of the $65 dollars that we had initially gone to that place, she told us the balance is $185 dollars for not going on an alleged date that I said how is it possible that you are charging $185 dollars for not going to a supposed appointment that he did not have the knowledge of, she was very unprofessional and without any type of hipa law, she began to say if the last time she came that later they went to another place to do the procedure that time, well, in short, a very unpleasant experience, I told him, I'm going to turn off today's consultation, that's all, and what did the receptionist do? She charged me $95 dollars from $65, she raised me, alleging that he had already been there, never They asked that they never told me They took there with a price that is not the one that is handled only what I could see is that what interests you is the Money if you do not want to pay more for your procedures I do not recommend this place At all (Original) En el dia de hoy 10 de Noviembre del 2020 llame a family first " Dental y me atendio la Asistente Poli a la cual le pregunte que cuanto era la consulta con el Dr. sin plan medico la cual la asistente poli me contesto $65 dolares me pregunto para que seria la consulta la Cual le conteste ella me dijo si podia ir en ese momento y le conteste que si la cita era para mi esposo que tenia una emergencia llegamos al dicho lugar me recibe la misma asistente Poli y la recepcionista llenamos los documentos y luego hacen pasar a mi esposo cuando mi esposo esta dentro ya que yo lo espere en sala de espera me llama y me indica que estaba super incomodo ya que la asistente poli le pregunto cuando le hizo la placa que si el ya habia visitado antes el Dr y el le contesto que si y ella le dijo tu tienes un balance y el le contesto un balance???? /. Si De una cita que no habias venido what; desde ahi en adelante fue horrible de parte de ella el en el asiento esperando que el Dr lo atendiera su emergencia y ella la asistente poli desde que llego el Dr empeso a comentarle al dr que el tenia un balance de una cita que no habia hido" el Dr le hizo caso omiso y le dijo que le explicara al paciente su poliza y ella continuo con lo mismo una experiencia muy desagradable poco profesional cuando se tiene una emergencia una atencion horrible ya que luego de eso el Dr se fue y jamas regreso cuando mi esposo sale a la sala de espera ya ella le habia dicho ala recepcionista la cual de $65 dolares que inicialmente habiamos acudido a dicho lugar nos dijo el balance es de $185 dolares por no ir a una supuesta cita que dije como es posible que ustedes esten cobrando $185 dolares por no acudir a una supuesta cita que el no tenia el conocimiento ella muy poco profesional y sin ningun tipo de ley hipa empezo a decir si la ultima vez que vino que despues se fueron a Otro sitio a hacerte el procedimiento de esa vez bueno en fin una experiencia muy desagradable le dije te voy Apagar la consulta de hoy es todo y que hizo la recepcionista me cobro $95 dolares de $65 me subio alegando que ya el habia estado ahi jamas me Preguntaron eso jamas me lo dijeron me Llevaron alli con un precio que no es el que se maneja solo lo que pude ver es que lo que le interesa es el Dinero si no quieres pagar de mas por tus procedimientos no te aconsejo este lugar Para nada

carlos castellanos
2 years ago
Great dentist, very professional and responsable. In addition very kind and cry affordable. He has been my family's dentist for more than 5 years.

Jose Sanchez
2 years ago
Outstanding, the best to describe the service, knowledge and attention to detail of Dr. Mosquera and his staff. Truly professionals. Would highly recommend to anyone looking for that extra step on a dentist.

A Rivera
2 years ago
Those people who are working very friendly , show a lot of care and supportively. Recommend for you people come to Family First Dental

Edison vera
2 years ago
(Translated by Google) Since Dr. Mosquera is not in this office all the time, the service is not the same! The person who answers the calls and manages the Appointments is rude! I have been a client for a long time, and today I called the office to discuss a situation that I have, and the person who answered the call was rude and disrespectful to me! I have never been treated like this in this office before! (Original) Desde que el dr Mosquera no esta todo el tiempo en esta sede, el servicio no es el mismo! La persona que atiende las llamadas y gestiona las Citas es una grosera! Soy cliente desde hace tiempo, y hoy llame al consultorio a plantear una situacion que tengo, y quien me atendio la llamada fue grosera y me falto el respeto! Jamas me habian tratado asi en este consultorio antes!

Arthur Muriph
2 years ago
Great staff ....Grest dentist ....Great ultra clean office.

carlos castellanos
3 years ago
Great dentist, very professional and responsable. In addition very kind and cry affordable. He has been my family's dentist for more than 5 years.

Barbara Pizarro
3 years ago
(Translated by Google) Today, November 10, 2020, I called family first "Dental and I was attended by the Poli Assistant to whom I asked how much was the consultation with the Dr. without a medical plan which the poly assistant answered me $ 65 dollars. what would the query be for Which one I answered, she told me if I could go at that time and I answered that if the appointment was for my husband who had an emergency, we arrived at that place, the same assistant Poli receives me and the receptionist fill out the documents and then make my husband come in. When my husband is inside since I wait for him in the waiting room, he calls me and tells me that he was super uncomfortable since the police assistant asked him when he made the plate if he had already visited the Dr before and he answered that yes and she told him you have a balance and he answered a balance ???? /. Yes From a date that you had not come what; from then on it was horrible of her, he was in the seat waiting for the Dr to attend to his emergency and she the assistant cop since the Dr arrived began to comment to the dr that he had a balance of an appointment that he had not made " The Dr ignored her and told her that he will explain his policy to the patient and she continued with the same, a very unpleasant unprofessional experience when there is an emergency, horrible care since after that the Dr left and never returned when my husband goes to the waiting room and she had told the receptionist which of $ 65 dollars that we had initially gone to said place told us the balance is $ 185 dollars for not going to a supposed appointment I said how is it possible that you are charging $ 185 dollars for not going to a supposed appointment that he did not have the knowledge of, she was very unprofessional and without any kind of law, hipa began to say if the last time she came that they later went to another site to ask you the That time's procedure well, finally, a very unpleasant experience, I told him I'll turn off today's consultation is all and what did the receptionist do? He charged me $ 95 from $ 65, he raised me claiming that he had never been there before. They asked that they never told me They took there with a price that is not the one that is handled only what I could see is that what interests them is the Money if you do not want to pay more for your procedures I do not recommend this place Not at all (Original) En el dia de hoy 10 de Noviembre del 2020 llame a family first " Dental y me atendio la Asistente Poli a la cual le pregunte que cuanto era la consulta con el Dr. sin plan medico la cual la asistente poli me contesto $65 dolares me pregunto para que seria la consulta la Cual le conteste ella me dijo si podia ir en ese momento y le conteste que si la cita era para mi esposo que tenia una emergencia llegamos al dicho lugar me recibe la misma asistente Poli y la recepcionista llenamos los documentos y luego hacen pasar a mi esposo cuando mi esposo esta dentro ya que yo lo espere en sala de espera me llama y me indica que estaba super incomodo ya que la asistente poli le pregunto cuando le hizo la placa que si el ya habia visitado antes el Dr y el le contesto que si y ella le dijo tu tienes un balance y el le contesto un balance???? /. Si De una cita que no habias venido what; desde ahi en adelante fue horrible de parte de ella el en el asiento esperando que el Dr lo atendiera su emergencia y ella la asistente poli desde que llego el Dr empeso a comentarle al dr que el tenia un balance de una cita que no habia hido" el Dr le hizo caso omiso y le dijo que le explicara al paciente su poliza y ella continuo con lo mismo una experiencia muy desagradable poco profesional cuando se tiene una emergencia una atencion horrible ya que luego de eso el Dr se fue y jamas regreso cuando mi esposo sale a la sala de espera ya ella le habia dicho ala recepcionista la cual de $65 dolares que inicialmente habiamos acudido a dicho lugar nos dijo el balance es de $185 dolares por no ir a una supuesta cita que dije como es posible que ustedes esten cobrando $185 dolares por no acudir a una supuesta cita que el no tenia el conocimiento ella muy poco profesional y sin ningun tipo de ley hipa empezo a decir si la ultima vez que vino que despues se fueron a Otro sitio a hacerte el procedimiento de esa vez bueno en fin una experiencia muy desagradable le dije te voy Apagar la consulta de hoy es todo y que hizo la recepcionista me cobro $95 dolares de $65 me subio alegando que ya el habia estado ahi jamas me Preguntaron eso jamas me lo dijeron me Llevaron alli con un precio que no es el que se maneja solo lo que pude ver es que lo que le interesa es el Dinero si no quieres pagar de mas por tus procedimientos no te aconsejo este lugar Para nada

Jose Sanchez
3 years ago
Outstanding, the best to describe the service, knowledge and attention to detail of Dr. Mosquera and his staff. Truly professionals. Would highly recommend to anyone looking for that extra step on a dentist.

Arthur Muriph
3 years ago
Great staff ....Grest dentist ....Great ultra clean office.

A Rivera
3 years ago
Those people who are working very friendly , show a lot of care and supportively. Recommend for you people come to Family First Dental

Cecilia Jacquez
3 years ago
This by far has been my best dental experience. I was scared to death and Ill with the though of just hearing the drilling or even feeling pain. NO PAIN! Dr. Mosquera and his staff were very courteous, and professional. A Great Office, especially Ms. Polly (assistant) was amazing made me feel very comfortable. The office and treatment rooms were very clean, with a serenity atmosphere and I have to say great music. I highly recommend Family First Dentist in Kissimmee they are awesome.