Family First Dental

Family First Dental - General dentist in Fredericksburg, VA
4809, 4425 Plank Rd # B, Fredericksburg, VA 22407
Closed today
Opens tomorrow at 8:30am
SundayClosed
Monday8:30am - 5:00pm
Tuesday10:00am - 6:00pm
Wednesday8:30am - 5:00pm
Thursday10:00am - 6:00pm
Friday8:30am - 12:00pm
SaturdayClosed

Dr. Williams is a native of Nevada. His warm smile and friendly vibe is always present within the office. Dentistry is in his blood. He grew up watching his uncle change the lives of hundreds by improving their smile. He was most inspired after watching his uncle give a recent widow a smile makeover. As young man, he was amazed to watch her transformation. She went from a woman who never smiled or put on make-up, to a completely different person who walked into a room with a beautiful smile and profound confidence. From then on, Dr. Williams decided he wanted to be a dentist.

Family First Dental - General dentist in Fredericksburg, VA

His education has afforded him the opportunity to be sensitive to the needs of his patients and build a strong foundation to practice dentistry. Traveling from the west to the east coast, Dr. Williams earned his Bachelor of Science in Psychology at Clark University in Atlanta, Georgia and his Doctorate of Dental Surgery at Howard University in Washington, D.C. He completed a two year advanced dental program and a pediatric rotation, allowing him to be proficient in all phases of dentistry. Dr. Williams regularly attends continuing education seminars and classes to stay on top of innovative technology and procedures that improves overall dental care. He has practiced dentistry for several years, but recently opened Family First Dental in 2011 to provide the best dental care in a welcoming environment.

To me, family is everything. I am married to Haja Williams, my best friend and rock! She is the core of our amazing family including, our three boys Vernon, Elijah and Conner, and our beautiful daughter Zara. Our kids are fun and energetic. I have the pleasure of taking them to the movies, coaching them in various sports, and traveling with them coast to coast. We love each other and always keep family first. I also have a host of siblings, nieces, nephews, cousins and friends that make up our amazing extended family.

Family First Dental - General dentist in Fredericksburg, VAFamily First Dental - General dentist in Fredericksburg, VAFamily First Dental - General dentist in Fredericksburg, VA

Haja was born in Freetown, Sierra Leone West Africa. She moved to the U.S. as a young child with her parents. Haja grew up in Greenbelt MD where she completed High School. Shortly after High School, Haja enlisted in the U.S. Army active duty and served her country for 4 years. After leaving the Military, Haja completed her Bachelors in Business Administration, followed by her Masters in Business Administration (MBA) at the University of Maryland College Park. Dr. Williams and Haja met while they were attending college and are happily married with three young boys, a darling little girl and two dogs.

Reviews

Rating 4.4 out of 5 based on 163 reviews

Sort by

newest oldest highest lowest

R W
a year ago
One of the best dentists I've ever had! Dr. Williams is very personable, and has great care for his patients. He has been our entire family's dentist over the years, and we couldn't be happier! If your are looking for a dentist that puts you to ease, this is the place to go.


Marie Dinep
2 years ago
Repeated cancellations, one while I was already there for a scheduled appointment, among other issues,i.e. unpleasant staff , minor surgery was encouraged and a referral to a particular dental surgeon was suggested. A later examination by another dentist showed a clean bill of dental health. Cannot recommend.


susan Barrett
2 years ago
DO NOT enter this practice. Plenty of other quality dentist in area. All 3 teenager siblings have gone to Dr. Williams since they were in elementary. None of kids have ever had a cavity until I just took them on 6/2022. One sibling had 1 cavity. I thought all these years these sealants sure have done their job. As each teenager went to have their checkout they each came out 5 minutes later. I asked hygienist "why so quick" she explained she did what she always does. I asked did you clean any tarter or take X-rays or check their gum? No was her reply when asked why she claims they had no tarter (none had been in a year) they weren't due for X-rays until a few more days (then why not set appt based on that timeframe?) I showed her one of teenagers bottom gums that were very red (gingivitis) she says yeah they are red. I immediately found another dentist to check kids over again in 6/2022. The one child they said had 1 cavity actually had 7!!! The other two siblings they said had none one has 3 and the other 2!!! One cavity was so large it showed on xray it would require a root canal!!! I've called asking to speak to Dr Williams but he does not return my calls. Either he doesn't care or his staff is not giving him my messages. All these years I entrusted this doctor & staff and their negligence has proven to be unacceptable.


Michelle Armstead
2 years ago
Communication is not up to par. I made a dentist appointment 2 weeks ago. They confirmed the appointment twice before the appointment. The day of they call and ask me can I come in at 3pm. I agree. They call back at 2pm and tell me that they had not received x-rays from my previous dentist so they can't see me. No one ever told me they needed it


M B
2 years ago
This place has terrible customer service, they cannot be bothered to speak with you on the phone. Don't waste your time attempting to make an appointment here, take your business elsewhere.


Marie S.
2 years ago
I will not return. My filling has come out for the 2nd time. The dentist started to drill and my mouth was not numb.It hurt so bad! Sloppy work from the front desk to the dentist.


LIL lal
2 years ago
My daughter and I have been a patients with this office for the last 3 years . I was late 12 minutes and got cancelled my appointment twice after i drove for 45 minutes and explain my situation .awful staff and manager !! will NEVER go this place !!


Monique Forte
2 years ago
Unfortunately, a year ago I went to see Dr. Williams for treatment that required a tooth extraction and my current bridge work needed replacing because of it. The whole process turned into a nightmare that left me in pain for five months and in tears with each visit because he did not know why after he treated me, I was having so much pain. Sadly I spent more time with the dental assistant than the actual dentist. Had he taken a little more concern, paid more attention or had a more hands on approach he might have been able to get a better understanding of the problem and saved me months of suffering. I eventually decided to get a second opinion with another dentist outside of Dr. Williams care . This outside dentist was so amazing and thorough he was able to tell me what the problem was and even called Dr. Williams to share his findings with him. It turned out that Dr. Williams had left tooth fragments from the extraction in my gums. This outside dentist called me at home to check on me several times throughout this process and I wasn't even his patient. Dr. Williams who caused all my pain, never over the five months while in is care called me or shown any genuine care. Lastly, after Dr. Williams removed fragments and I was finally able to get my permanent bridge cemented in, he allowed the dental assistant to do this without checking behind her to make sure everything was done properly??? When I got in my car and looked closely in the mirror, I noticed all the cement was still stuck all around my teeth and in between my teeth!! I had to hold back my tears of frustration and went back inside and showed the dental assistant the sloppy work she did. She cleaned it up much better afterwards. I would never recommend anyone to this dentist. Shame on you Dr. Williams. Worst dental experience ever! Sadly I don't place any blame on the dental assistant because you are as good as the people training you. Why did I wait so long response? I relocated, started new job and we were in the middle of a pandemic. However, I felt it was my responsibility to share my experience because I rely heavily on these ratings now to help me make better decisions on whomever I do business with in the future.


Rufus Point
2 years ago
We called for an emergency repair for our toddler - tooth extraction / abscess. They scheduled us for the same week. Dr. Williams and technicians did a great job! Our family has a new dentist for us adults and older kids. Staff is friendly and straightforward. Thank you!


BASEL SALEH
2 years ago
Really bad experience for my child and all my family with this doctor


Judy C
3 years ago
My daughter and I have been going there for years. I thought the staff was professional and friendly. I made an appt. for our yearly cleaning and got a call the day before our appointment letting me know the scheduler had not left enough time for me to get my deep cleaning. I'm confused, I told her I was not after a deep cleaning, which would have cost hundreds of dollars PER side. I just wanted my yearly cleaning/exam. She said the dentist refused to see me if I didn't get the deep cleaning. Essentially they wanted to force me to get something I did not want and could not afford. I canceled our appt and they have lost two patients. I will find another dentist who does not try to extort people for money.


Dennia M.
3 years ago
The quality of profiency and professional ism from the dental techs and dentist is very good, but the level of customer responsiveness, at times, has been poor. We have had two billing issues that were unresolved, the first being given x-ray s that we didn't want or need. They insisted were get them anyway, and made us pay the difference (from insurance) . Second, we received a Bill 8 months after the service performed..that's unacceptable. We wish the best for this practice, bit it's time to go elsewhere.


Monique Forte
3 years ago
Unfortunately, a year ago I went to see Dr. Williams for treatment that required a tooth extraction and my current bridge work needed replacing because of it. The whole process turned into a nightmare that left me in pain for five months and in tears with each visit because he did not know why after he treated me, I was having so much pain. Sadly I spent more time with the dental assistant than the actual dentist. Had he taken a little more concern, paid more attention or had a more hands on approach he might have been able to get a better understanding of the problem and saved me months of suffering. I eventually decided to get a second opinion with another dentist outside of Dr. Williams care . This outside dentist was so amazing and thorough he was able to tell me what the problem was and even called Dr. Williams to share his findings with him. It turned out that Dr. Williams had left tooth fragments from the extraction in my gums. This outside dentist called me at home to check on me several times throughout this process and I wasn't even his patient. Dr. Williams who caused all my pain, never over the five months while in is care called me or shown any genuine care. Lastly, after Dr. Williams removed fragments and I was finally able to get my permanent bridge cemented in, he allowed the dental assistant to do this without checking behind her to make sure everything was done properly??? When I got in my car and looked closely in the mirror, I noticed all the cement was still stuck all around my teeth and in between my teeth!! I had to hold back my tears of frustration and went back inside and showed the dental assistant the sloppy work she did. She cleaned it up much better afterwards. I would never recommend anyone to this dentist. Shame on you Dr. Williams. Worst dental experience ever! Sadly I don't place any blame on the dental assistant because you are as good as the people training you. Why did I wait so long response? I relocated, started new job and we were in the middle of a pandemic. However, I felt it was my responsibility to share my experience because I rely heavily on these ratings now to help me make better decisions on whomever I do business with in the future.


Rufus Point
3 years ago
We called for an emergency repair for our toddler - tooth extraction / abscess. They scheduled us for the same week. Dr. Williams and technicians did a great job! Our family has a new dentist for us adults and older kids. Staff is friendly and straightforward. Thank you!


Jenn Wood
3 years ago
Very disappointed. I had been there back in 2017 and 2018 and my experience was pleasant, so much so that I took my 7 year old daughter there as well. Just went in last week with a severe toothache and in need of an emergency extraction. I was in such severe pain I had never experienced in my life. When I go inside I notice my face mask was ripped so I asked if they had one to spare. I was told from the front desk that I could buy a paper mask (the blue medical paper masks) for $5. I bought a box of 50 of those for $11.99 at Costco. Although I'm not saying they need to give to patients free masks (although even various retail stores will offer you one if you are in need), I certainly wouldn't expect a dental office to want to make a profit off masks that are needed for the health and safety of EVERYONE. I was so shocked in a very disheartening way. Once I turn down the $5 paper mask and kept my ripped one, I went into the dental chair. After the dental hygienist did a quick assessment, Dr. Vernon Williams came in. He barely muttered a hello and told me my tooth needed to be extracted and said it was my own fault for not following through with the treatment plan from 2017 (he was correct, unfortunately I did not have the money, as we all know how expensive dental work can be). Once I was properly numbed up Dr. Vernon Williams again comes in and doesn't say one word to me, not what to expect, what he is going to do to remove the tooth, that I may feel some pressure but should feel no pain etc......NOTHING! He just starts pulling and working at the tooth and as he is doing it he is literally ripping the corners of my mouth (which I understand may happen but to not acknowledge how bad it was or how he was ripping the corners of my mouth or maybe stop for just 1 second and ask if I'm OK, again .......just nothing. When I left and took my mask off at home, the corners of my mouth were ripped and bleeding). Once he finished and got the tooth out, he literally just walked away.....did not say ONE WORD. Did not say "bye", "sorry I had to be so rough but your tooth didn't want to come out" or even just telling me that I need to brush more. Apparently I wasn't worth 2 words. Again, I had never had a toothache or experienced the kind of pain from an infected tooth before and as bad as that tooth made me feel, Dr. Vernon Williams made me feel even worse. I know we all have bad days but there was no reason to treat anyone so insignificant as I was made to feel. Even a simple "Hi" and "Bye" would have sufficed. If you can't have a bed-side manner for ALL patients then do something else, especially when someone is coming to you in the worst physical pain they've experienced in their life (minus giving birth of course)! If you do go to Family First Dental (like I said, in 2017 and 2018 I had a pleasant experience), I pray no one makes you feel the way Dr. Vernon Williams made me feel. I'm thinking unlike their slogan, for whatever reason, I didn't "deserve the best". Take care and be safe :-


LIL lal
3 years ago
My daughter and I have been a patients with this office for the last 3 years . I was late 12 minutes and got cancelled my appointment twice after i drove for 45 minutes and explain my situation .awful staff and manager !! will NEVER go this place !!


Todd TenHoeve
3 years ago
Great people.. Great personalities..pleasant first experience..we came up with a game plan wasn't rushed or made to feel like I had to make a decision right away looking forward to having my work done here.... Dr.Williams seems to have a legit team of people working with him.. recommended..


WILLIAM OSTRANDER
3 years ago
Everyone from the moment that I walked into the Family First Dental office made me feel special until I walked out of the dental Office. I wished that I could give them a higher rating that 5 stars. I love the way that they care for their patients. Job well done!!!!


Kimberly Helman
3 years ago
In the middle of a pandemic, this office made sure that they fit me in the same day when I broke a tooth and was in pain. All of the staff is super friendly and professional. The work they did was amazing on my temporary crown. Not to mention, I listened to the receptionist call other patients and reschedule appointments due to Covid-19 with a very professional yet personal demeanor. Thank you family first dental for being there for your loyal patients!


Erin leigh
3 years ago
I felt very rushed like the dentist just wanted me gone, mabey I got him on a bad day? If so, not very professional.


Load more
Find the best dentist in: Virginia / Spotsylvania County / Fredericksburg / 22407