Sort by

Melissa Baker
a year ago
Great experience! Wonderful staff!!

Lawrence Stewart
a year ago
Always a great experience!

Maggie Senne
2 years ago
I made an appointment in July for August 23rd. The kind receptionist was able to pull up my Delta Dental by my social, found me in their system, was able to recall that "oh you were last seen here in 2015 with Dr blah, blah. We'll get you back with them." Everything confirmed. I received over 4 reminders of the appointment between that day in July up to appointment date. Good. Come the day of my appointment, I leave MY hectic, short staffed clinic that I work in for the appointment. Kind receptionist greets me, has me fill out all the proper health history things, has me wait and THEN requests I meet her in the consultation room to tell me the following: "Our records show that when you were last seen here, your account was sent to collections (2015- and paid then) and our policy is that if a patient gets sent to collections, we will no longer see them in our clinic. I'm sorry, you'll have to leave." OK. I'm not mad at the receptionist. She was doing her job and did it kindly. I'm not mad at WHAT was said but rather WHEN it was said!!! I booked the appointment a MONTH in advance, they ran and knew everything about me right away. Why was I not told IMMEDIATELY at the time of booking that they have to refuse me services??! Instead, I have to miss work, lose pay- I'm obviously not rich as I've been sent to collections before- I inconvenienced my coworkers with my absence and ultimately STILL received ZERO dental care. Somebody dropped the ball in not informing me AT ANY TIME before the appointment day that I would not be seen. I'm still livid over this incident and will not recommend them to anyone as they lack proper communication and turn away people who need dental care because they went through a financial hardship. Again, I'm not mad at the very sweet receptionists. They did their job and had to deliver a hard message. But, I remain constant in my review as 1/5 stars- would NOT recommend. PS my dentist scalded the underside of my tongue at my last visit with a piece of equipment. I forgave this and came back as accidents happen. Just like financial hardships happen. Family Dental Center is not forgiving. Nor organized.

Larrene Kaderabek
2 years ago
I am always pleased when I go to family dental. All of the staff is awesome. Their experienced and have great customer service.

Tiffany Johnson
2 years ago
I've had nothing but good experiences here! Knowledgeable, friendly, and they genuinely care about helping me make the best dental care decisions for myself and my family. Highly recommend!

Dean & Jessi Schmeichel
2 years ago
They're very friendly and they help you make good decisions on your dental needs. There is a new generation of dr's and hygienists since I first started here. They are very good at what they do, just like they were when I started.

Les Sivertson
2 years ago
Was great as always.

Brian Sterling
2 years ago
It was great. Very nice people!

Melissa Barthel
2 years ago
Our family absolutely loves Dr. Suga and Dr. Gertsen! They are always so personable and kind.

Dan Doyle
2 years ago
Wonderful experience

Lisa Ottmar
2 years ago
I have been going to this place since I was a kid! Once I got married, my husband started going here and now our three kiddos go here too. Absolutely love their services, facility and the staff! Would recommend this place to anyone!!

Sandy Jones
2 years ago
Always the very, very best. Always!

Kris Johnson
2 years ago
I have a true fear of dentists, dating back to childhood. I have had some good dentists over the years. These are the best! Incredibly gentle, but still get a very good job done. Highly recommend!

Beth Chesley
2 years ago
Dr. Grossman is so friendly and always takes her time with me whenever I have questions! My hygienist Jenny is great too, so gentle and truly cares about you as a person and a patient!

randy diekmann
2 years ago
From the minute I walked into the door I was treated so well and kind like I was an old friend. Everyone that I encountered treated me perfectly and I highly recommend family dental center

Elaine Garry
2 years ago
very positive experience. Everyone was very helpful. Sarah and Doctor Gertsen were very clear, helpful, attentive. Felt listened to and will be pleased to return for next appointments.

Lori Halter
3 years ago
My dental hygienist was late to my appointment and was very rough when completing my cleaning. Other than having to wait longer than expected and enduring minor pain, everything turned out okay and I'm excited for next time

Shane Wernke
3 years ago
I cannot speak highly enough about Dr. Lee and his staff! It's weird to say I enjoy going to the dentist, but I can honestly say I enjoy going to Family Dental Center. Dr. Lee does impeccable work quickly and painlessly, AND he and his staff are great at talking you through things and educating their patients. The conversations are always fun too! Do yourself and your family a favor by scheduling with Family Dental Center!

Bob Suga
3 years ago
Family Dental Center provides the best, most advanced, and friendliest dental care anywhere in the USA. Painless top notch dentistry!!!

Shawn Kreman
3 years ago
Another great visit to Family Dental Center today! Their staff is so caring and supportive in all your dental needs and make you feel like family! I highly recommend them to anyone!