Neetu Bansal D.M.D. earned her D.M.D. from the Boston University School of Dental Medicine, where she graduated with first rank in her class. She furthered her training by doing a residency program at Boston University School of Dental Medicine and was awarded with Procedure performance award. She worked in a multispecialty practice for five years before she returned to Boston University School of Dental Medicine to complete her orthodontic residency in 2014. Dr. Bansal is a specialist in Orthodontics, an Invisalign certified provider.
Dr. Bansal is a member of numerous professional organizations, including the American Association of Orthodontists, American Dental Association and Massachusetts Dental Society.She enjoys spending time with her family, swimming, camping, and tennis.
Reviews
Rating 4.6 out of 5 based on 84 reviews
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newest oldest highest lowestlirim shehaj
2 years ago
Very bad experience, staff very rude and unprofessional , not helpful for the reason why I was there.
Okolo Schwinn-Clanton
2 years ago
Tooth extraction was easy and painless. Dentist and staff are very nice.
Erica DelloRusso
2 years ago
Two years ago, I woke up with excrutiating pain while pregnant. No other dentist could help me. My tooth was so infected that I could not tolerate the pain! I was acreaming and very close to going tO the ER. When I called, they told me to go right in. Although they couldnt give me pain meds due to pregnancy, The dentist looked at it and since it was infected, they could not pull it. I believe they were struggling to take my masshealth as well(they didnt tell me, i just overheard them talking). He prescribed me penicillan and tylenol 800 and gave me a referral to methuen oral surgeon that they saw accepted masshealth. The penicillan gave immediate relief and I got an appointment in two days later when the infection cleared to get it pulled. They were so helpful and I am so happy with the care I was given!
Amru Palaniyappan
2 years ago
I had two pretty bad experiences with them and think everyone should be warned. I'm very conscious of my smile and never felt good about smiling with my teeth because one of my front teeth was chipped. When I brought this up to a dentist there she outright dismissed me and refused to help me! When I really pushed her she ended up shaving it down to make it a bit smoother but what I didn't realize is there were other options available to me in this scenario that she did not present (a crown). Her unprofessionalism became more prominent when I moved out of town and ended up going to a different dentist and they were much kinder and more responsive to my needs. The second and worst offense in my opinion was that they kept from me for 6 MONTHS that I needed to do a root canal. They took scans in December of 2020 that clearly showed I needed a root canal done, however FAILED to bring this information up to me or contact me in anyway until I came in for my routine cleaning in JUNE OF 2021. For 6 months I was in pain and discomfort thinking I was crazy. Pure negligence and unacceptable in my opinion. I called the receptionist telling them about how upset I was that this happened at least twice and they said they would look into it and get back to me and never did. I used to think fondly of this place because I grew up going there, most of the staff is really nice and they were pretty good about my braces and cleanings and so on, but ultimately the couple instances of unprofessionalism were too much for me.
Elizabeth Ryan
2 years ago
Great people! Dentists and staff are all Friendly, helpful, professional. Highly recommend them.
Elvis Lora
2 years ago
First impression, rude staff.
jamie deluccia
2 years ago
The staff are friendly but they called and cancelled my appointment an hour prior, andhave no appointments for Month's. The facilities are pretty gross and outdated.
Eric
2 years ago
I can't believe someone gave them a bad review, because they didn't answer their phone. I have been going here for years. The back staff is excellent. If you have any questions or concerns the doctor will come in to your cleaning and answer them for you. The front staff is great smiling and greeting you as you walk in by name. If needed trying to help you set up your next appointment as soon as you can at your convenience. Excellent service thank you very much. You've treated my whole family with a smile.
Paul Clover
2 years ago
Great Office Manager. Well organized office. Received excellent care for the root canal I needed. Dr. Lee was great!
Phil
2 years ago
I've been a patient with Family Dental in Lawrence, MA for 22 years. Never considered going anywhere else. Great advice, great care and lovely people. So happy !!!
carolinaaglow
2 years ago
Very professional, clean and nice!
Susan Hutton
2 years ago
I have been having my teeth cleaned for several years here. The hygienist, Karen is amazing. She is so professional, gentle and thorough . My mouth feels awesome immediately and for several days to follow. I will never change to any one else. THANK YOU!!!
RJ Salerno
2 years ago
I've been more than satisfied for all of the 15-years of service they have provided to me. The doctors, nurses and admin support staff are conscientious about heir jobs. You can sense and trust their judgement and advice.
Arthur Linehan
2 years ago
Great people . The best.
J Mo
2 years ago
Dr. is great, staff is friendly.
jean marc
2 years ago
Very professional, caring, satisfying... the front office, wonderful. bring good feeling to My heart.
Megan Stewart
2 years ago
The friendly staff was incredibly kind and helpful. I really appreciated that every potential cost was explained and I was allowed to give permission or deny permission for any procedures.
Kathleen Collins
2 years ago
We're going to be leaving this practice soon because we moved and I'm actually sad about it! Dawn at the front desk is always calm and smiling and we've always had a happy, smiling hygienist. I never felt the need to find a pediatric dentist because everyone is so wonderful here. My kids are 6 and 9 and they've been going here since they had teeth. I've been going longer. They make our appointments at the same time and help my kids stay amused while they wait. I hope I can find a place as convenient and friendly in my new town!
Joe Montgomery
2 years ago
These people have always been very professional, easy to work with, happy, all the things you want when dealing with a dentist. The office is very clean and neat, the staff are very cautious dealing with the civic pandemic.
Nicholas Paine
2 years ago
Poor customer service. I went in to my appointment only to find out it was canceled last minute and the from desk lady was mad I didn't pick up the call before I got there but my phone mutes calls for some reason. Karen the dentist called out sick and I didn't make the next time they wanted me too and she was saying I wouldn't be allowed back if I do something like that again, like it's my fault they are short staffed and the one dentist calls out. Will never be returning. The receptionist has a real attitude problem.
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