Sort by

Kayelah Drinkwater
a year ago
Staff isn't so friendly as the reviews say Katie that answers the phones are rude. My kids visit was back in August and they have yet to send over proper information to the school.

Tiffany Felton
2 years ago
Staff are so friendly and my dental hygienist always does an amazing job!!!!!!

Kristen Bishop
2 years ago
Ok. So I'm just gonna say that the ones rating this place anything below 5 stars are just crazy or impossible to please. Let me start this off with a little backstory. I did not have any dental care until I turned 18. I had my teeth cleaned for the first time in my life when I was 22 after joining the army. I'm now 28. I started going to Dr. Patel back in the summer after a horrible (and excruciatingly painful) experience with a dinosaur of a dentist in Somerville, TN. (Literally a dinosaur. This female was tutored through med school by a velociraptor) Anyway.....I had 2 molars and two wisdom teeth in my bottom jaw that needed to come out. But one molar in particular was giving me a LOT of pain. He had a lot of trouble numbing it due to infection but I toughed it out and he managed to extract the problem molar. One of the roots broke off and I ended up having to be sent to a surgeon. Since Dr. Patel didn't get the ENTIRE tooth out, this angel of a dentist GAVE ME A REFUND of the out of pocket cost I paid (what my insurance didn't cover about $200ish). Fast forward to about 6 weeks post surgery. I made another appointment because while dealing with the aforementioned problem tooth, he stated he wanted to do a full exam, xrays, etc. for a few fillings that needed done and so on. 6 weeks later this man remembered who I was. Even remembered the fact that I told him I was getting married between the time of my surgery and this particular visit. (Talk about patient attention) We did the full exam, xrays, came up with my treatment plan for two root canals a few fillings. He gave me antibiotics and even a prescription for pain killers for (just in case the two teeth i need root canals on start hurting. He really goes above and beyond and thinks ahead) I went back today for my first round of fillings. Top and bottom on my left side. He remembered that he had difficulty numbing me before so instead of starting with basic lidocaine he just jumped ahead with the stronger stuff. (Why stick me more than I need right? He really is an angel like that) Anyway the fillings in my upper teeth went through no problem. My bottom jaw of course wouldn't numb. So I have another appointment in 3 days for the other Dr. to try it. If that doesn't work he will try something else. He's like a machine, he will NOT stop until his patients are fully satisfied and with a happy beautiful smile. Bottom line if you expect a "perfect" experience in anything in life you will always be disappointed. But Dr. Patel always goes above and beyond for his patients. He pays attention to you and not only as a patient, but as a human being as well! And his staff is amazing. They are quick to answer any and all questions. If they can't explain something they will just play a little video for you. I will never see another dentist as long as this man is in practice. Keep it up Dr. Patel!!! Anyone with a medical degree really needs to take notes from you!!! And thank you so much for all your help and thank you in advance for all of the future help! See you Thursday!!!

Janis Hess
2 years ago
Great family dentistry clinic, you will love this place ! They treat you like family...

Tonya McGregor
2 years ago
After weeks of waiting to get into dentist for my 7 year old grand daughter who is in pain the so called dentist didn't listen to the mom or my grand daughter he gave her antibiotics still screaming crying in pain weeks later she finally gets in this so called dentist has no bed side manners didn't say a word to her jabs her in the mouth with needles no explanation she screams hyper ventilates he walks out says he can't do this but he didn't realize he knocked out another tooth left bruise on her cheek and left her in pain not a work the hygienist was awesome said he should of never did that was very considerate helpful ... after all this we have to wait another month to see another dentist while she sits in pain!!!! What's is wrong with dentists where is the rule it's a cardinal sin to have a toothache !! I'm disgusted with all this and concerned how our world has no compassion anymore!

Jeannie Falls
2 years ago
Great dentist and friendly staff! Awesome with children!

Chantay Cates
2 years ago
Love the staff and their services are not limited.

Monica Cotton
2 years ago
My hygienist Rachel was very kind she made me feel like she was genuinely concerned about my overall oral health. I loved the dentist and it was by far my best dental experience since my regular dentist retired in 2016.

Kelly
2 years ago
Dr. PATEL is the best! His staff is also very friendly and efficient. They worked with my insurance and got me in for an appointment all in the same day.

shelley c
2 years ago
The only dentist that could get my daughter in and fix her tooth the day of....and amazing service once we arrived!

James Bates
2 years ago
No Thank you...I'll pass...

James Bates
3 years ago
No Thank you...I'll pass...

Monica Cotton
3 years ago
My hygienist Rachel was very kind she made me feel like she was genuinely concerned about my overall oral health. I loved the dentist and it was by far my best dental experience since my regular dentist retired in 2016.

Chantay Cates
3 years ago
Love the staff and their services are not limited.

Tonya McGregor
3 years ago
After weeks of waiting to get into dentist for my 7 year old grand daughter who is in pain the so called dentist didn't listen to the mom or my grand daughter he gave her antibiotics still screaming crying in pain weeks later she finally gets in this so called dentist has no bed side manners didn't say a word to her jabs her in the mouth with needles no explanation she screams hyper ventilates he walks out says he can't do this but he didn't realize he knocked out another tooth left bruise on her cheek and left her in pain not a work the hygienist was awesome said he should of never did that was very considerate helpful ... after all this we have to wait another month to see another dentist while she sits in pain!!!! What's is wrong with dentists where is the rule it's a cardinal sin to have a toothache !! I'm disgusted with all this and concerned how our world has no compassion anymore!

Daniel Castelan
3 years ago
Insurance staff is underqualified, poor work ethics. Went in for root canal and Breanna said insurance hadn't responded with approval. I called insurance and they said tjey hadn't received any claims and they typically get it within 24hrs of request. I've been going there since I moved here and always had insurance yet they made me pay out of pocket full procedure then yo have insurance tell me I OVERPAID. Breanna's explanation was that "it's cheaper if you have insurance"... unacceptable and unethical... during a pandemic she has the audacity to OVERCHARGE payients who pay out of pocket if they don'thave insurance?! Doesn't make sense at all!! Out of $1,050 Insurance took off like 300 saying they were BS charges. SMH Still waiting on refund... switching all family elsewhere where they actaully care about patients and don't rip em off.

Jeannie Falls
3 years ago
Great dentist and friendly staff! Awesome with children!

Kelly
3 years ago
Dr. PATEL is the best! His staff is also very friendly and efficient. They worked with my insurance and got me in for an appointment all in the same day.

shelley c
3 years ago
The only dentist that could get my daughter in and fix her tooth the day of....and amazing service once we arrived!

Melanie Parra
3 years ago
Supposed to get a thorough cleaning, I didn't know that they were supposed to remove any tartar etc. My insurance is paying for this! I also have an infection in my gums they told me they wanted to see of it gets better! It doesn't get better. Science says it gets worse if it isnt removed. I don't feel like I should be doing their job , I have my own things to handle. This is probably why most people who live in the mid south have dental issues or no teeth! Another day ok the phone trying to get a proper cleaning. Hygienists told me a deep cleaning would cost $600 so I canceled my insurance. Found a dentist who said they have their own plan for 225 for the year which includes a deep cleaning. This place is terrible. Not to mention I never got treatment for my jaw pain I've called about. So done with this place. I'm not buying insurance for a free tooth brush every visit. Cmon.