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Rod Cameron
a year ago
Good explanation of procedures. We'll done. No pain on second day after double extraction. Dr. Christopher excellent care

Kelvin Leeper
a year ago
Love this place. I was referred here for a surgery to get my wisdom teeth removed because I was unable to open my mouth and they were amazing enough to figure out a way to fit me in same day.

Vann Calhoune
2 years ago
Great experience, in and out painless. Everyone was pleasant and the dentist even called to check on me later that day.

Maddy Ward
2 years ago
Had such a wonderful experience here! The doctor was very honest and personable! He removed my wisdom teeth and i have 0 pain. Awesome staff and wonderful doctor!

Christine Ross
2 years ago
DO NOT EVER USE THESE PEOPLE AGAIN DO NOT GO HERE I honestly I wish I could put zero stars they are absolutely the worst surgeon I have ever delt with. The staff is rude and belittling I have work done when I went to get my stitches taken out the cut my gums without any warning or numbing ointment something to help with the pain. The doctor literally cut my gum I yelped in pain then I get told "oh your gums over grew some stitches so we have to cut your gums." When I said it hurt I was told to " muscle through it." These people are undeniably horrible worst experiences in my life I just don't want someone going through what I had to go through honestly never felt comfortable or safe the entire process dealing with these people they were even rude to my family member I WILL NEVER USE THIS FACIAL SURGERY GROUP AGAIN THEY ARE HORRIBLE.

Debra Awbrey
2 years ago
Dr Tanner and his staff are amazing, great service.

Brooke Ross
2 years ago
Dr. Tanner and his entire office staff were very helpful from scheduling to the day of my tooth being extracted. Ashley one of the office staff also went above and beyond with trying to help me get clarification regarding a medication that I am on that would complicate the extraction. I would recommend them to a friend or family member definitely.

Derek Horine
2 years ago
Absolutely the worst medical service I have ever received before, my wife and I were told to arrive 30 min early which we did to only have to wait an hour and a half, the staff never informed us about how far behind they were running, you could clearly observe very clearly a high level of dis organization, after being taken to the back my wife was told to wait in the lobby and they would notify her when I was out of surgery and she would be aloud to come back to discuss with the surgeon and nurse about post care for what to avoid and how to treat my wisdom teeth to avoid receiving a dry socket, due to the surgeon and practices negligence to me and my wife by not taking the time to bring my wife back to discuss post care due to their lack of organization, they simply only asked for the co payment of $220 and that was it and had us escorted out the back and explained ABSOLUTELY nothing to either my wife and I. But they had no problem asking for our money! Because of the surgeon and practices lack of care and extreme negligence, I developed a dry socket where I was unable to sleep for 3 days due to extreme pain, massive headaches and feeling like I wanted to vomit, I now missed work because of this negligence. I am a Medical Sales Professional and have now missed work and lost wages due to this practices negligence and lack of care. I would never recommend this location or practice to anyone. I will add the berry road location saw me yesterday morning where the surgeon there was extremely understanding and kind, but still does not take away the negligence and care I received from the other surgeon and facility at the Plaza that now resulted in a dry socket and a true scenario of pain and suffering. And medical negligence to a parient

Shijia Zhai
2 years ago
Had a very bad experience at the plaza office when I went to get my tooth pulled. Despite Dr. Tanner's skills and professionalism, the whole office needs to work on their manners. The whole session was rushed because they had to deal with a complicated situation they didn't plan for. Also because they didn't receive a copy of x-ray from my family dentist prior to my visit, they said they would take one at no cost for reference, but when I asked for a copy for my x-ray, they refused to give it to me unless I pay for the x-ray exam out of pocket. Months later when I called the office regarding the bills, the lady on the phone interrupted me when I am still stating the purpose of my call. If I could rate 0/5 I would. Not recommending this office to anyone, there have to be a better service somewhere in Kansas City metro area.

Jeff Armstrong
2 years ago
I had cracked a tooth and it was beyond saving, so it had to be extracted. My wife is a dental hygienist, and her recommendation was to go to Dr. Tanner for the extraction and implant. I can be a little squeamish on any type of surgery, so I was a bit nervous going in for the extraction. I don't believe it could have gone better. I had very little swelling, no real pain (at all during, and little after), no side- or after-effects, and all with just a local. Removing the stitches was equally painless and a non-event for me. The implant session also went very well, also with local anesthesia. The staff are efficient, caring, and calming. They all really know what they're doing and make you comfortable each visit. Dr. Tanner explains what will happen, is also efficient, and also knows what he's doing, so I felt very confident going in for the implant procedure after how well the extraction went. As with most of their patients, I hope to not need their services again, however, if I do, I wouldn't hesitate to go back. I also appreciated the personal call that evening or the next day to check on my pain level and remind me of the daily care responsibilities I have.

Littlegambit Danilae
2 years ago
Would have rated 5 stars because everything was great, awesome staff- super nice and everything and a quick and easy operation....HOWEVER these reviews talking about being charged more than expected are definitely true. Prior to going in for wisdom tooth extraction I was told it would cost $371, At most for 4 teeth with my insurance. Due to complications I had one tooth removed prior to going in and I made 100% sure to call and talk with Shawn at FSG to see if there was a price difference and there was. I was told that it shouldn't cost more then $279 at the MOST. But after the procedure today when I was laying there another lady came in and said it was $300+ and I sobered up really fast. Just...way more then I was told. Honestly I'm disappointed in how that was done and would have preferred to be informed ahead of time. Aside from that though, everything was fine.

Jeff Armstrong
3 years ago
I had cracked a tooth and it was beyond saving, so it had to be extracted. My wife is a dental hygienist, and her recommendation was to go to Dr. Tanner for the extraction and implant. I can be a little squeamish on any type of surgery, so I was a bit nervous going in for the extraction. I don't believe it could have gone better. I had very little swelling, no real pain (at all during, and little after), no side- or after-effects, and all with just a local. Removing the stitches was equally painless and a non-event for me. The implant session also went very well, also with local anesthesia. The staff are efficient, caring, and calming. They all really know what they're doing and make you comfortable each visit. Dr. Tanner explains what will happen, is also efficient, and also knows what he's doing, so I felt very confident going in for the implant procedure after how well the extraction went. As with most of their patients, I hope to not need their services again, however, if I do, I wouldn't hesitate to go back. I also appreciated the personal call that evening or the next day to check on my pain level and remind me of the daily care responsibilities I have.

Shijia Zhai
3 years ago
Had a very bad experience at the plaza office when I went to get my tooth pulled. Despite Dr. Tanner's skills and professionalism, the whole office needs to work on their manners. The whole session was rushed because they had to deal with a complicated situation they didn't plan for. Also because they didn't receive a copy of x-ray from my family dentist prior to my visit, they said they would take one at no cost for reference, but when I asked for a copy for my x-ray, they refused to give it to me unless I pay for the x-ray exam out of pocket. Months later when I called the office regarding the bills, the lady on the phone interrupted me when I am still stating the purpose of my call. If I could rate 0/5 I would. Not recommending this office to anyone, there have to be a better service somewhere in Kansas City metro area.

Derek Horine
3 years ago
Absolutely the worst medical service I have ever received before, my wife and I were told to arrive 30 min early which we did to only have to wait an hour and a half, the staff never informed us about how far behind they were running, you could clearly observe very clearly a high level of dis organization, after being taken to the back my wife was told to wait in the lobby and they would notify her when I was out of surgery and she would be aloud to come back to discuss with the surgeon and nurse about post care for what to avoid and how to treat my wisdom teeth to avoid receiving a dry socket, due to the surgeon and practices negligence to me and my wife by not taking the time to bring my wife back to discuss post care due to their lack of organization, they simply only asked for the co payment of $220 and that was it and had us escorted out the back and explained ABSOLUTELY nothing to either my wife and I. But they had no problem asking for our money! Because of the surgeon and practices lack of care and extreme negligence, I developed a dry socket where I was unable to sleep for 3 days due to extreme pain, massive headaches and feeling like I wanted to vomit, I now missed work because of this negligence. I am a Medical Sales Professional and have now missed work and lost wages due to this practices negligence and lack of care. I would never recommend this location or practice to anyone. I will add the berry road location saw me yesterday morning where the surgeon there was extremely understanding and kind, but still does not take away the negligence and care I received from the other surgeon and facility at the Plaza that now resulted in a dry socket and a true scenario of pain and suffering. And medical negligence to a parient

Littlegambit Danilae
3 years ago
Would have rated 5 stars because everything was great, awesome staff- super nice and everything and a quick and easy operation....HOWEVER these reviews talking about being charged more than expected are definitely true. Prior to going in for wisdom tooth extraction I was told it would cost $371, At most for 4 teeth with my insurance. Due to complications I had one tooth removed prior to going in and I made 100% sure to call and talk with Shawn at FSG to see if there was a price difference and there was. I was told that it shouldn't cost more then $279 at the MOST. But after the procedure today when I was laying there another lady came in and said it was $300+ and I sobered up really fast. Just...way more then I was told. Honestly I'm disappointed in how that was done and would have preferred to be informed ahead of time. Aside from that though, everything was fine.

Pratik Home
3 years ago
I was referred by my dentist for my wisdom teeth extraction. Dr. Kasey Call did a fantastic job extracting two of my wisdom teeth, one of which was impacted. I recovered pretty fast and am thankful to Dr. Call for that. I did not receive a follow up call, which was a little disheartening. Moreover, I was billed more than double the estimate they gave me before the surgery. That was a shocker. I wish I had a little more clarity about that before I went for the surgery.

Michael Alexander
3 years ago
Dr. Tanner is a remarkable highly skilled surgeon. He has a wonderful bedside manner and a wry sense of humor. I recently had a tooth extracted and a dental implant. Needless to say I expected the worse. Dr. Tanner and his staff put me at ease. I chose a local anesthetic. After the initial injection, I didn't experience any pain. He checked with me at regular intervals to see if I had any discomfort. When the surgery was complete, his staff made sure to explain what I needed to due post opp. The most pleasant surprise was when I received a call from Dr. Tanner later that evening to check on my well being. That was a first. If you are in need a oral surgeon that is at the top of his field and someone who truly cares about his patients then Dr. Tanner is your doctor. Michael A.

Marcela Metcalf
3 years ago
I had a great experience today , starting from the front desk, billing department , dental assistants and of course Dr Tanner . They really go above and beyond. I had three wisdom teeth extracted today early in the morning, and Dr Tanner called me to check on me at night to see how I was doing, and to remind me of how to take care of myself after surgery . I appreciate that a lot . I will recommend Dr. Tanner to all of my friends, family and clients . Thanks

Stan Ransom
3 years ago
Business office unprofessional

Danielle Parker
4 years ago
This past summer, My dentist Dr. Blair at Mingos and Associates, referred me to the Facial Surgery Group for my wisdom teeth removal. I was NOT excited and had been putting off the procedure for nearly a year. FSG called me a week or so prior and the day before to remind me of instructions, double check all my information, and answer any questions I had. When I went in, I felt very nervous about being put under to get my wisdom teeth out and the pain that would come after. The staff was friendly, and my surgeon, Dr. Tanner was very helpful in easing my worry. My friend came with me to drive me home afterward, and the recovery process was a breeze. I only used the pain medication the first day, and even lost a few pounds thanks to the soft diet haha. The directions they provided for recovery were simple to follow, and i didn't run into any issues while my mouth was healing. Now, a few months later - I am still very glad I went to FSG for my wisdom tooth removal. The staff was extremely kind and informative, and again, I had zero issues from scheduling to recovery. Thank you Facial Surgery Group for making my experience painless! (literally and figuratively)