Essex Dental Center

143 Essex St, New York, NY 10002
Closed
Opens today at 10:00am
SundayClosed
Monday10:00am - 4:30pm
Tuesday10:00am - 4:30pm
Wednesday10:00am - 4:30pm
Thursday10:00am - 4:30pm
Friday10:00am - 4:30pm
Saturday10:00am - 3:00pm

Reviews

Rating 3.0 out of 5 based on 20 reviews

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Adalinka Linda
a year ago
This is the worst place. Always waiting . They tell you to come at such and such time but you wait for over 1hour anyway till the doctor can see you. I am looking for different dentist office, because this one is disorganized and awful.


Emelyn Matos
2 years ago
#1 dirtiest dentist office I have ever been too the dentist seat scared me half to death. The receptionist was extremely rude and had no knowledge of insurance plans. The doctors recommendation to remove my tooth is laughable at best. The equipment is falling off the walls they really don't care how truly disgusting and filthy it is there. The paint is peeling off of the walls. I need to see a real dentist now smdh.They are just giving away dentist licenses at this point. Now I need a COVID test leaving this cesspool it's very shameful.


Carl Bentata Gryting
2 years ago
GO ANYWHERE ELSE!!! Do not ignore all the other 1 star reviews! This place is terrible. I've never written a review about a dental office before, but here goes: A) The front desk will lie to you about your coverage status to make you have to call your insurance company to call their bluff. B) The appointment you make will not be honored and you may be required to wait 1.5 hours if even seen at all. C) If you are checking with your insurance company because of point A above, and time passes, they may inform you that you have to reschedule. To summarize points A, B, and C, they will treat you poorly, waste your time, and try to scam you. Go literally anywhere else. Nothing is simple here, everything is stressful and complicated.


Sacred Walker
2 years ago
This place is disorganized and has poor patient care. Dr. Garcia is kind efficient & compassionate. Her team is a different story. I have had several issues since coming to this location. 1. The dental assistant performed a procedure with no anesthesia. When I flinched from intense pain in my teeth, she yelled not to flinch but raise my hand. I brought the pain to her attention, and she began to argue why would I hurt you on purpose without addressing my initial point. After mentioning I didn't take it personal I just wanted her to be aware of the pain, she told me she wanted to stop providing care. She stopped, with no acknowledgement of the pain or her rude reaction. The insurance paid for an incomplete procedure. That's Mal practice. When I told her about the poor review to come, she told me and I quote "thank you." Her team obviously doesn't feel our opinions of care matter. 2. If you want a place that will always mix up your appointment time come here. Today I waited for 30 minutes for an appointment after being told to come early. The front desk receptionist was on her phone the entire time. When I asked her why why have Me come early to only have me wait, she told me to just keep waiting. I have scheduled appointments several times, and called to re schedule, I'd call & be told that they had no record of the appointment. I'd say but I have an appointment just need to move it and they'd insist that no that was not in their record. Going to the dentist is hard enough many of us would agree...! This office will raise the bar & make it even harder. To be frustrated come here. If they remember your appointment date & time, you are literally in for a painful ride.


Lisa Hanson
3 years ago
Realistic, open-minded and gentle. Their focus is to rid your mouth of disease that could hurt your bones and your teeth. I also had fear of the dentist and they gave me confidence to go more often.


Heather Rodriguez
5 years ago
The wait time is horriable !! Appointment was at 2:30, didn't get seen until 4:30 by that time I decided to just walk out because what is the point when they close at 5pm. Smh


Nuvi Liz
5 years ago
Very rude staff. Called to make an appointment and both of the ladies I spoke to were rude. Last person hung up on me before I was even done speaking.


Heather Rodriguez
6 years ago
The wait time is horriable !! Appointment was at 2:30, didn't get seen until 4:30 by that time I decided to just walk out because what is the point when they close at 5pm. Smh


Brendan Ference
6 years ago
Just waited 40 minutes for them to tell me my appt was 2.5 hours later than originally scheduled. walked out


Nuvi Liz
6 years ago
Very rude staff. Called to make an appointment and both of the ladies I spoke to were rude. Last person hung up on me before I was even done speaking.


Binta Phillip
6 years ago
WORSE, got here 15 minutes before my schedule appointment, that's the normal time to arrive at any appointment, sat and waited hour after my schedule appointment, no one came to say anything the dentist is behind it's going to take longer than usual if you would like to get something to eat and come back nothing no communication between patients and the staff, the young lady at the desk if your not Spanish she treats you like trash very rude to you, this office is very unprofessional, no time management no consideration for others time,


Alex Diaz
6 years ago
This place is worse than ever. Long waiting time to be seen. Walk in and theres no receptionist.


Michael Garcia
6 years ago
Nice clean offices and Dr gracias was very soft handed highly recommend


Brendan Ference
6 years ago
Just waited 40 minutes for them to tell me my appt was 2.5 hours later than originally scheduled. walked out


Yunely Taveras Cabrera
6 years ago
(Translated by Google) Excellent dental clinic the best (Original) Excelente clinica dental los mejores


Michael Garcia
7 years ago
Nice clean offices and Dr gracias was very soft handed highly recommend


Binta Phillip
7 years ago
WORSE, got here 15 minutes before my schedule appointment, that's the normal time to arrive at any appointment, sat and waited hour after my schedule appointment, no one came to say anything the dentist is behind it's going to take longer than usual if you would like to get something to eat and come back nothing no communication between patients and the staff, the young lady at the desk if your not Spanish she treats you like trash very rude to you, this office is very unprofessional, no time management no consideration for others time,


Alex Diaz
7 years ago
This place is worse than ever. Long waiting time to be seen. Walk in and theres no receptionist.


Yunely Taveras Cabrera
7 years ago
(Translated by Google) Excellent dental clinic the best (Original) Excelente clinica dental los mejores


jason mullings
7 years ago
Dentist wouldn't take the time to actually check my insurance kept try to get me to pay for what my insurance already covers.


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