Optum is the role model for coordinated care. We are leading the transformation of our national health care delivery system to assure quality, access, and affordable care for all. We understand that the key to great care is found in the relationship between doctors and their patients.
Jack Towsley President, New Mexico RegionJack Towsley serves as the New Mexico Region President. His focus is on improving community access to primary care and driving growth in the region by supporting the New Mexico senior leadership team. Towsley brings to Optum more than 25 years of experience as a health care executive. He is nationally recognized for his diverse experiences as a senior leader on all sides of health care (payors, physicians, hospitals, and an integrated system) and his passionate advocacy for the successful transition to value based care.
Towsley earned a bachelors degree in biology from Johns Hopkins University in Maryland and a Master of Public Policy and Master of Public Health from the University of California, Berkeley in 1992. Jack and his family enjoy time together and the Albuquerque quality of life.
Dr. Ryan Tyner has been a part of the New Mexico team since 2012, and has held numerous leadership roles throughout his tenure, including Lead Physician, General Surgery Department; Medical Director, Surgical Specialties; and Senior Medical Director, Specialty Care.
Prior to joining Optum, Dr. Tyner was an advanced laparoscopic and bariatric surgical attending physician at Brooke Army Medical Center, where he served as the Director and Officer in Charge of the centers Breast Cancer Center. He also practiced at The University of Texas Health Sciences Center in San Antonio and the San Antonio Military Medical Center.
Dr. Tyner earned his Bachelors degree, Magna Cum Laude, in Chemistry from Creighton University in Omaha, Nebraska, and his Medical degree, with honors, at New York Medical College in Valhalla. He completed his post-graduate residency at Wilford Hall, where he became board certified in General Surgery. From there, Dr. Tyner went on to complete specialized training in minimally invasive and Bariatric surgery, and was subsequently elected as a Fellow of the American College of Surgeons (FACS).
Dr. Tyner served as an active-duty surgeon in the US Air Force for nine years, which included two extended deployments in Afghanistan. His professional associations include the American Medical Association and the American College of Surgeons. As part of his military committment, he earned the Bronze Star Medal, the Army Commendation Medal, the Afghanistan Campaign Medal with Oak Leaf, and the NATO Service Medal with Oak Leaf.
Dr. Tyner continues to practice minimally invasive surgery with the Optum General and Bariatric Surgery Department. He believes that in order to provide clinical leadership as the organizations Chief Medical Officer, he must stay closely connected to the work that our doctors do every day. He brings to the administrative team a wealth of knowledge and expertise in his clinical field, applying that in the business setting to continue the advancement and improvement of healthcare for the people of New Mexico.
Dr. Tyner is a New Mexico native and is passionate about creating and scaling a sustainable model for health care delivery in New Mexico and across the country. In his free time, he enjoys cooking and spending time with his wife, their son, and their four fur kids.
Bomgaars serves as Chief Financial Officer for Optum New Mexico. Her passion for wellness and preventive care drives her love of healthcare. As a member of the executive leadership team, Bomgaars is responsible for developing and implementing financial strategies, operating and capital budgets, and financial reporting and internal controls that support the overall mission of the organization--affordable, high-quality care.
Bomgaars brings more than 25 years of financial, accounting, corporate development, and leadership experience to the team. Prior to joining Optum, she held progressive leadership roles at Crossroads Consulting Partners, Rio Tinto, UnitedGlobalCom, and PricewaterhouseCoopers. She holds undergraduate degrees in Business Administration and Accounting & Management Information Systems.
Michael Wallace is the Vice President of Growth & Strategy for Optum. As part of the executive leadership team, he is accountable for multiple lanes, including business development, contracting, membership, government affairs, and real estate. Michael is a New Mexico native with more than 15 years of experience in health care policy, strategy, negotiation, underwriting, and quality-based program development and implementation. He is driven by a desire to take part in the transformation of health care in our state to ensure patient-centered, results-oriented care is available for all New Mexicans.
Michael is involved in the community and serves on the board of the New Mexico Association of Commerce and Industry, the New Mexico Philharmonic, Saranam, and is chairman of the board for Solare Collegiate Charter School. He has a Bachelor of Communication from the University of Southern California, and a Master of Health Administration from the University of New Mexico. He is a Leadership New Mexico Graduate and was recognized as one of Albuquerques 40 under Forty.
In his free time, Michael seeks out adventures with his significant other- previous escapades have included building a fire via bow drill on their front porch, backpacking through Ecuador, and of course, the annual New Years Day Polar Bear Plunge.
Joseph Lucero is the Vice President of Network Management and brings over 15 years of experience in healthcare and analytics. Joseph oversees the Network Management team and Optum Care Network. Optum Care Network is focused on growing Optums footprint in the community through affiliate provider partnerships. His passion in healthcare is to leverage the power of data to advance value-based care and bring sustainability to healthcare in New Mexico.
Joseph has a Bachelors in Business Computer Systems from New Mexico State University and a Master of Business Administration from the University of New Mexico. Joseph is a New Mexico native and enjoys spending free time in the outdoors, camping and with his family.
Dr. Bergeron has over 25 years of experience in the practice of Family Medicine. He is also an experienced leader in the transformation of healthcare, and is passionate about improving not only the patient's quality of care, but their overall experience as well. He wants patients to feel more connectedness with their doctors and care teams, and he wants them to have the timely access to care that they deserve.
Dr. Bergeron earned his Bachelor's degree, Cum Laude, in Biology from St. Michael's College in Burlington, Vermont and his Medical degree from Dartmouth Medical School in Hanover, New Hampshire. He went on to complete his post-graduate residency at Eastern Maine Medical Center in Bangor, Maine. Dr. Bergeron is board certified in Family Medicine and also holds an Executive MBA in Healthcare from Brandeis University in Massachusetts. Dr. Bergeron's professional associations include, the American Association of Family Practice, and he is active on the Board of the Greater Albuquerque Medical Association.
In addition to being part of the senior leadership team, Dr. Bergeron continues to practice Family Medicine alongside his colleagues at Optum. He understands that the best way to improve healthcare for patients and doctors is to live it. In his free time, Dr. Bergeron enjoys hiking, skiing, and other outdoor activities. His hobbies include classic cars and woodworking.
Joanna Perez has over 20 years of clinical experience across many specialties, including as a nationally certified emergency nurse. Currently she supports and oversees prior authorization, utilization and case and disease management functions for our MA risk populations. She began her career with ABQ Health Partners in 2006 and has served in a variety of positions. Joannas passion for improving health care quality across our community drives her to improve care through care management activities not just for her family, but all New Mexicans. She holds a Bachelor of Science degree in Nursing from Chamberlain University.
Jason Caldwell is passionate about value-based care and how aligned incentives benefit the health of New Mexicans, focusing on patient access and quality outcomes for complex primary care patients. Jason has more than 15 years of experience in accounting, healthcare finance and healthcare administration. Previously Jason worked in public accounting with Moss Adams LLP and surgical services administration with Presbyterian Healthcare Services. Caldwell earned a Bachelors in Business Administration and a Masters in Accounting, both from the University of New Mexico. Jason loves spending time outdoors with his family and decompressing on his mountain bike.
Bob Ogilvy is the Patient Experience leader for Optum New Mexico. He applies a Masters in Clinical Psychology and more than two decades as a healthcare director and leadership developer to our patient-provider interactions, always with the goal of improving the patient experience.
Albuquerque Chamber of CommerceAlbuquerque Convention and Visitors BureauAlbuquerque Hispano Chamber of CommerceAlbuquerque Official City WebsiteNew Mexico Tourism Department Santa Fe Chamber of Commerce
New Mexico offers a rich blend of heritage, culture, and history. There is much to learn and experience at New Mexicos museums, cultural centers, performing arts centers, and cultural events. New Mexico is also known for its local cuisine and high-quality restaurants.
Albuquerque International Balloon Fiesta Albuquerque Restaurants Albuquerque Thunderbirds (NBA D-League)Gathering of Nations Pow Wow Hatch Valley Chile FestivalHispanic Cultural CenterIndian Pueblo Cultural Center Kimo TheatreLensic Performing Arts CenterLuminaria TourMuseum of Natural History and ScienceNew Mexico Jazz WorkshopNew Mexico RestaurantsNew Mexico State FairNational Institute of FlamencoNew Mexico Wine FestivalPopejoy Hall Center for the ArtsSanta Fe Film FestivalSanta Fe International Folk Art MarketSanta Fe Opera Ski New Mexico
New Mexicos terrain spans from the desert to the forested mountains with more than 300 days of sunshine a year, making it an ideal location for outdoor activities. There are endless recreational opportunities like hiking, bicycling, golf, tennis, hot air ballooning, skiing, and professional sports.
Albuquerque Old Town Bosque del Apache National Wildlife Refuge Carlsbad Caverns National ParkChaco Culture National Historic ParkCumbres & Toltec Scenic Railroad Explore New MexicoJemez SpringsNational ForestsNational Museum of Nuclear Science & HistoryNew Mexico Museum of Space HistoryRio Grande ZooSandia Peak Ski & TramwayTaos Pueblo A thousand years of traditionTaos Vacation GuideThe Very Large Array (VLA)Turquoise Trail National Scenic BywayWhite Sands National Monument