East Dallas Dentistry

5429 E Grand Ave, Dallas, TX 75223

Reviews

Rating 2.7 out of 5 based on 20 reviews

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SJ Divinas
2 years ago
(Translated by Google) The worst of the worst they never answer the calls making an appointment is mission impossible the people who work here are so unprofessional they gave me an appointment I arrived at the place and it is closed (Original) Lo peor de lo peor nunca contestan las llamadas sacar una cita es mision imposible la gente que trabaja aqui es tan poco profesional me dieron una cita llegue al lugar y esta cerrado


H B
2 years ago
The location might appear to be "undesirable" to some but give it a chance. It's easy accessable from 30 and East Grand though parking is tricky. I really appreciated that they were open on Saturdays so that my kids don't have to miss school and when a dental emergency comes up on the weekend, no one has to be in pain. None of our previous offices were open on the weekend. The office itself is very clean, updated and spacious. Covid protocols were being followed so we waited in the car until we could go inside. The staff is amazing. There was a mix up regarding our appointment and they handled it so we'll, they really did go above and beyond to make us happy. They apologized for the wait multiple times but it really wasn't that long of a wait. The dental assistants were awesome with my kids. My oldest has some dental trauma anxiety from a local franchise and isn't always the easiest kid to do x-rays and exams but the staff was so kind and caring that it helped ease her anxieties. The doctor was great too. He explained everything that he was going to do to me and to my kids! He showed me where they needed help and was very kind. This office is great! Give them a try and you will see for yourself!


Dante D Monzell
2 years ago
So I was given Dr Norton as a referral. Heard great things about him. I called and the receptionist was horrible. Complete dialogue. Hi. Are you accepting new clients Umm ........................ Yes we are (background noise tv, cars, and more) Great! Did I call at a bad time(she might be working from home). You know this is a dental clinic you called and we're taking new clients, then hangs up. I'm well aware why I called, this was a bad impression.


Jennifer Esparza
2 years ago
The best dental office I ever been! The doctor is so knowledgeable. The staff is amazing.


Rosalina Garcia
2 years ago
Great Staff very profesional


Dripy_ Chris
2 years ago
I went there for my exam. They did great work on my fillings


Marisela Martinez
2 years ago
(Translated by Google) In my opinion Bad service, nothing professional. (Original) En mi opinion Mal servicio, nada profesionales .


Elizabeth Nieto
3 years ago
Horrible place very unprofessional never coming back


H B
3 years ago
The location might appear to be "undesirable" to some but give it a chance. It's easy accessable from 30 and East Grand though parking is tricky. I really appreciated that they were open on Saturdays so that my kids don't have to miss school and when a dental emergency comes up on the weekend, no one has to be in pain. None of our previous offices were open on the weekend. The office itself is very clean, updated and spacious. Covid protocols were being followed so we waited in the car until we could go inside. The staff is amazing. There was a mix up regarding our appointment and they handled it so we'll, they really did go above and beyond to make us happy. They apologized for the wait multiple times but it really wasn't that long of a wait. The dental assistants were awesome with my kids. My oldest has some dental trauma anxiety from a local franchise and isn't always the easiest kid to do x-rays and exams but the staff was so kind and caring that it helped ease her anxieties. The doctor was great too. He explained everything that he was going to do to me and to my kids! He showed me where they needed help and was very kind. This office is great! Give them a try and you will see for yourself!


Dante D Monzell
3 years ago
So I was given Dr Norton as a referral. Heard great things about him. I called and the receptionist was horrible. Complete dialogue. Hi. Are you accepting new clients Umm ........................ Yes we are (background noise tv, cars, and more) Great! Did I call at a bad time(she might be working from home). You know this is a dental clinic you called and we're taking new clients, then hangs up. I'm well aware why I called, this was a bad impression.


Jennifer Esparza
3 years ago
The best dental office I ever been! The doctor is so knowledgeable. The staff is amazing.


Dripy_ Chris
3 years ago
I went there for my exam. They did great work on my fillings


Rosalina Garcia
3 years ago
Great Staff very profesional


Marisela Martinez
3 years ago
(Translated by Google) In my opinion Bad service, nothing professional. (Original) En mi opinion Mal servicio, nada profesionales .


Armando Molina
3 years ago
I've had a good experience The dentist did a good job in 2013. I haven't had a single problem I believe that is why I've haven't been back I'm going back for a different need that I'm sure will done with the best experience


Diane Staten
3 years ago
This office is fraud they charge Medicaid even though they did not see my kids


Diane Staten
4 years ago
This office is fraud they charge Medicaid even though they did not see my kids


Armando Molina
4 years ago
I've had a good experience The dentist did a good job in 2013. I haven't had a single problem I believe that is why I've haven't been back I'm going back for a different need that I'm sure will done with the best experience


Maria Cassar
4 years ago
Horrible service, wrong telephone number (they changed it bc of new ownership and never updated it nor called to let the patient know), told me I needed cavities filled and that I had to go back after a deep cleaning but I had to wait 6 months . Oh and they never called to schedule the new appointments; hard to get ahold of when I reached out. When I went in and they were ACTUALLY open, they told me I didn't need any work done. I HAVE A HOLE IN MY TOOTH STILL! Picked up my records and definitely will find a new dentist. SMH


Chunke Robertson
4 years ago
Long wait ; even though we arrived early; kids running around everywhere; Will not return


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