Sort by

Logan Woolums
3 years ago
Sadly I'm leaving this dentists office. I called today to schedule an appointment since mine was canceled due to COVID-19 (which I completely understand). They told me they were scheduling out into September. I tried to explain to the lady on the phone that my original appointment was important For me because the issue with me scheduling that far out Is that I work full time and go to school part time so my schedule is constantly changing so I was wondering if I could be put on a list to call if there was a cancellation. The lady didn't even allow me to get halfway through this before she gave me an attitude about how it's not their fault and wouldn't let me talk. I calmly told her that her tone was very disappointing and that she was being very rude to interrupt me and not let me talk. In fact she ended up hanging up on me. I've been going here to see Dr. Kluener since I was a child. Unfortunately I won't be back. No one should speak to someone else that way. Hopefully your calls are recorded so you can give this front desk person some training in customer service.

Jillie Link
4 years ago
Dr. Burns and his staff handled everything absolutely wonderfully, from my cavity to my plethora of dental and teeth related questions. Very awesome people and so professional! Never gonna go elsewhere!

Mike Tramel
4 years ago
I hope everybody has a better experience than what me and my family had my wife has been going to this practice since she was a little kid I missed an appointment I can except that one that's on me the appointment that I missed two months later was due to family emergency my best friend/brother was in the hospital for kidney failure I rushed to the hospital to see if I could be a match to be a downer they are now charging me $100 for missing that appointment this business has become nothing but a money hungry self-absorbed company there's no more family atmosphere It's supposed to be $50 for a missed appointment now they're sliding in the $50-$100 so they're charging me 100 for the very first appointment if you asked me this dentistry has become a tasteless part of Harrison congratulations you just lost an entire family that has been going to you're dentistry for a very long time

Lindsay Everman
4 years ago
They are always flexible to work with and respectful of our time. Dr. Burns is great!

Greg Parker
4 years ago
I am extremely happy with all the dental work that I had done here. Dr. Burns and his staff are professional and courteous. There was very little wait time and my teeth look immaculate every time I leave. I recommend Dr. Burns to all of my family and friends.

Linda Giglio
4 years ago
Great group of dentist and the staff is amazing. If you have to go to a dentist this is the group!

Jim Beatrice
4 years ago
Dr. Burns has done a fantastic job meeting my needs and giving me great service!

Craig Everman
4 years ago
After not going to the dentist for many years, I was scared to see any dentist. My wife finally convinced me to go see the dentist and I couldn't be happier with my choice to see Dr. Burns here. The staff welcomed me and made the whole experience (oddly enough) enjoyable and they were even courteous of my time. Definitely coming back for future visits.

RossGoCustoms
4 years ago
Dr. Burns has been my primary dentist for over a year now, and my teeth are very thankful. The entire staff has been exceptional. Their front desk ladies are very welcoming and helpful. Their hygienists have always left my teeth feeling brand new. Dr. Burns and his assistants have always made my visits quick and painless, and have turned the stressful experience of dentist visits into a pleasant experience.

Logan Woolums
4 years ago
Sadly I'm leaving this dentists office. I called today to schedule an appointment since mine was canceled due to COVID-19 (which I completely understand). They told me they were scheduling out into September. I tried to explain to the lady on the phone that my original appointment was important For me because the issue with me scheduling that far out Is that I work full time and go to school part time so my schedule is constantly changing so I was wondering if I could be put on a list to call if there was a cancellation. The lady didn't even allow me to get halfway through this before she gave me an attitude about how it's not their fault and wouldn't let me talk. I calmly told her that her tone was very disappointing and that she was being very rude to interrupt me and not let me talk. In fact she ended up hanging up on me. I've been going here to see Dr. Kluener since I was a child. Unfortunately I won't be back. No one should speak to someone else that way. Hopefully your calls are recorded so you can give this front desk person some training in customer service.

Stephen Haverkos
4 years ago
This is an awesome group of dentists and an amazing office team. They embody what it means to treat you like family. I've known Dr. Burns for years and you'd be hard pressed to find a more honest person. I highly recommend!

Deanna Dearwester
4 years ago
I had broken a tooth off my partial, and Dr. Kluener took time out of his busy schedule..AND on a Saturday when they were closed, just to make sure I had my partial fixed for the weekend! He went out of his way to help me, and I appreciate him so much! Thank you Dr. Kluener for all you do!

Jillie Link
4 years ago
Dr. Burns and his staff handled everything absolutely wonderfully, from my cavity to my plethora of dental and teeth related questions. Very awesome people and so professional! Never gonna go elsewhere!

Mike Tramel
4 years ago
I hope everybody has a better experience than what me and my family had my wife has been going to this practice since she was a little kid I missed an appointment I can except that one that's on me the appointment that I missed two months later was due to family emergency my best friend/brother was in the hospital for kidney failure I rushed to the hospital to see if I could be a match to be a downer they are now charging me $100 for missing that appointment this business has become nothing but a money hungry self-absorbed company there's no more family atmosphere It's supposed to be $50 for a missed appointment now they're sliding in the $50-$100 so they're charging me 100 for the very first appointment if you asked me this dentistry has become a tasteless part of Harrison congratulations you just lost an entire family that has been going to you're dentistry for a very long time

Greg Parker
4 years ago
I am extremely happy with all the dental work that I had done here. Dr. Burns and his staff are professional and courteous. There was very little wait time and my teeth look immaculate every time I leave. I recommend Dr. Burns to all of my family and friends.

Craig Everman
4 years ago
After not going to the dentist for many years, I was scared to see any dentist. My wife finally convinced me to go see the dentist and I couldn't be happier with my choice to see Dr. Burns here. The staff welcomed me and made the whole experience (oddly enough) enjoyable and they were even courteous of my time. Definitely coming back for future visits.

Jim Beatrice
4 years ago
Dr. Burns has done a fantastic job meeting my needs and giving me great service!

Linda Giglio
4 years ago
Great group of dentist and the staff is amazing. If you have to go to a dentist this is the group!

Lindsay Everman
4 years ago
They are always flexible to work with and respectful of our time. Dr. Burns is great!

RossGoCustoms
4 years ago
Dr. Burns has been my primary dentist for over a year now, and my teeth are very thankful. The entire staff has been exceptional. Their front desk ladies are very welcoming and helpful. Their hygienists have always left my teeth feeling brand new. Dr. Burns and his assistants have always made my visits quick and painless, and have turned the stressful experience of dentist visits into a pleasant experience.