Striving to be our personal best means effort on our part to continue our education, which includes every V & R team member. We attend the ADA annual meeting, where leading speakers in the dentistry field teach us all of the latest; whats working and whats not.
Our team members remain with us for years, which allows us to build our knowledge and expertise together, as a unit. With all staff being on the same page, we are better able to provide consistent, optimum care for all of our patients. By investing in our team members, we are rewarded ten-fold by having a well-trained, cohesive team. As a patient, you will readily notice the difference this makes.
Often, one of the biggest hurdles to maintaining a healthy mouth is embarrassment. With over 25 years in practice, there isn't anything we have not seen and accommodated. After missing a dental cleaning or two, Dr. Vail was so embarrassed to have her hygienist see her teeth that she contemplated going to another state under an assumed name to have her teeth cleaned! We understand.
At Vail and Robson, we understand dental anxiety and take it seriously. Our single biggest hurdle is your trust a word often thrown around and used lightly, but is absolutely necessary in moving forward with treatment.
There are many options for treatment, and they will be prioritized to fit your situation. If you cant afford or desire to do all of your dental treatment at once, then we can discuss a plan that suits your needs. Well go at your pace.
After 25 years of taking care of patients, I can still say that I love what I do! Dentistry is a profession that is very personal, and maybe even a bit scary for some. I understand that it takes trust to let someone work in your mouth. I will do everything in my power to make procedures comfortable for you and to ensure, beforehand, your understanding of what needs to be done and why and what the cost will be.
The culmination of all of the parts of my life as a mother, a wife, step-mother, sister, aunt and friend, have taught me that relationships are what matter most in life. For me, building long-term relationships is what makes coming to the office so much fun.
Sally attended Loyola University of Chicago, School of Dentistry, Lake Forest College, and the University of South Florida.Continuing education is one of the ways Sally remains excited about her career. She has taken extensive courses in cosmetic dentistry, implants, and full-mouth rehabilitation.
'It may be hard to believe, but I have wanted to be a dentist since I was a teenager. This early goal inspired an academic path to Lehigh University and then to Northwestern Universitys School of Dentistry. After graduating, my husband James, who is also a dentist, took me on a three year honeymoon in Guam, compliments of the U.S. Navy.
The opportunity to practice in Guam helped shape how I feel patients should be treated. It is important to me that my patients are treated with respect as individuals, not just a number. My philosophy is to advise people about the best course of action, but feedback from the patient is essential in determining their path to a healthy smile that will last a lifetime.
Continuing education is a priority for me in order to stay current on all aspects of dentistry. I have placed a strong emphasis on full-mouth reconstruction and implants as well as preventative dentistry. Participating in a study club and sharing cases with other local general dentists and specialists expands my knowledge and benefits my patients.
The partnership that Ive shared with Dr. Sally Vail since 1998 has offered us both the comfort of knowing our patients are well cared for when one of us is unavailable, and sometimes our patients get the benefit of a second opinion, in-house.
Because giving back to the community is important to me, I also volunteer with my church and Salems school system. While Im out of the office, my family enjoys skiing, biking and visiting with extended family.'
Reviews
Rating 5.0 out of 5 based on 31 reviews
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newest oldest highest lowestWilliam Foster
2 years ago
I'm a visitor to the Mystic area. I had a broken tooth and wanted a dentist to make life more comfortable. I Asked a relative for a reference and called that office to be told that they were booked and to call Dr. Vail and Dr. Robson's office to see if they could help me. I did and the receptionist said they too were booked but she would try to fit me in. She did and then, a couple days later, called me to tell me I could be seen even sooner. I was pleased that I could be attended to so soon. I found the office to be well appointed and the folks there friendly and focused on me and my convenience/comfort. A dental assistant showed me into a chair and started the process to fix my tooth including an X-ray. I was attended by Dr. Sally Vail. She was friendly, seemed competent and genuinely interested in my situation.and eager to pursue a solution. I was pleased that once she assessed my circumstances she discussed alternatives with me before she proceeded with an agreed upon solution. During the procedure she took the time to explain to me what she was doing so I could understand what was going on. Once completed she further discussed next steps and escorted me to the receptionist where I paid the fee and exited feeling that I was well treated by a professional who worked at a high level of expertise. I would enthusiastically support this practice to anyone who asked for a recommendation.
Wilson Tucker
2 years ago
GREAT!
Joe Jordan
2 years ago
Always professional and friendly. Hygienist Christine is pleasant, and is always helpful with any concerns I have. When I had an issue in between visits I emailed Dr Vail and she responded immediately. Helped with my problem right away. Great office to work with! I actually don't mind going to the dentist for the first time in my life!
Mark Comeau
2 years ago
Professional and caring and great at what they do and you never have that "feeling you're being sold something".
Peter Bartinik, Jr.
2 years ago
I just had my first meeting/dental visit with Dr. Robson, and was super happy. I highly recommend their dental office. The staff is very professional, courteous, and friendly, I enjoyed talking with them. I was very happy to meet Dr. Robson. She spent a great deal of time answering all of my questions, and concerns about having x-rays. She explained all of my options to me, and gave me sensible advice. I followed her advice, and was very glad I did.
David Sitver
2 years ago
Dr. Vail & DR. Robson came very highly recommended to me, I am very glade that I found them and made the switch.
Sandra Alexander
2 years ago
I'm so happy I found Dr. Vail and her team. Her office is a sunny, clean space; her team is careful, considerate, and friendly; and I couldn't be more confident in the service I receive under her care. I highly recommend!!!
Huixian Wu
2 years ago
The dentistry was recommended by my colleague and I have been with them for about 5 years now. I'm very happy with all the doctors and hygienists there. Super nice and professional. I even recommended it to my husband. The dentistry adapted very robust protocols in the pandemic to keep the dentistry operating since reopening to keep both their employees and patients safe. I feel safe visiting them.
Sandra Shumway
2 years ago
Linda Robson - best dentist ever! very friendly office, highly conscientious team. Highly recommended.
Carol Lusignea
2 years ago
Dr. Vail consistently shows cheerfulness and caring. Her explanations are thorough and objective as she is willing to explore options for your care. I always feel that I am in truly professional care.
Mike Hewitt
2 years ago
I met Christine at my dental cleaning appointment this week. She is most professional and efficient. We have known Sally for over 30 years and will continue to seek her expert and caring dental services forever (almost). Thank you for what you and your staff do.
Jaci Donahue
2 years ago
Dr. Vail and Dr. Robson are both amazing. They have always gone above and beyond to make my family and I feel comfortable and reassured. Dr. Vail recently saw my daughter very last minute to ease my mind, and my daughter is not even a patient here! I always feel well taken care of, I love that I can trust both of them.
Mark Comeau
3 years ago
Professional and caring and great at what they do and you never have that "feeling you're being sold something".
Carol Lusignea
3 years ago
Dr. Vail consistently shows cheerfulness and caring. Her explanations are thorough and objective as she is willing to explore options for your care. I always feel that I am in truly professional care.
Mike Hewitt
3 years ago
I met Christine at my dental cleaning appointment this week. She is most professional and efficient. We have known Sally for over 30 years and will continue to seek her expert and caring dental services forever (almost). Thank you for what you and your staff do.
Sandra Shumway
3 years ago
Linda Robson - best dentist ever! very friendly office, highly conscientious team. Highly recommended.
Huixian Wu
3 years ago
The dentistry was recommended by my colleague and I have been with them for about 5 years now. I'm very happy with all the doctors and hygienists there. Super nice and professional. I even recommended it to my husband. The dentistry adapted very robust protocols in the pandemic to keep the dentistry operating since reopening to keep both their employees and patients safe. I feel safe visiting them.
Sandra Alexander
3 years ago
I'm so happy I found Dr. Vail and her team. Her office is a sunny, clean space; her team is careful, considerate, and friendly; and I couldn't be more confident in the service I receive under her care. I highly recommend!!!
Jaci Donahue
3 years ago
Dr. Vail and Dr. Robson are both amazing. They have always gone above and beyond to make my family and I feel comfortable and reassured. Dr. Vail recently saw my daughter very last minute to ease my mind, and my daughter is not even a patient here! I always feel well taken care of, I love that I can trust both of them.
David Sitver
3 years ago
Dr. Vail & DR. Robson came very highly recommended to me, I am very glade that I found them and made the switch.
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