Education and ExperienceDr.Shapero is a 1998 graduate of theUniversity of Pittsburgh School of Dental Medicine and originally from the Pittsburgh area.She moved to Syracuse in 1998to complete aGeneral Practice Residency at Upstate University Hospital in the Division of General Surgery. She haspracticedin the Syracuse area since1999 and has owned her current Baldwinsville location since2004.
Dr. Shaperoin her own words..........Being a Dentist is so much more than 'fixing teeth'. You have to treat the whole person. Over the years, I have had the opportunity tohelpso many wonderful people. Thetherelationships that I 've built with my patients and their families are the reason I chose this profession. It has always been my focus to make each patient feel at home when they come to me for treatment and, I work hard to give my patients the attention they deserve.
Knowledge and CommitmentDr. Shaperoenhances a strongknowledgebase by regularly participating in continuing education andstaying current on the latest technologies and dental techniques. This allows her tohelp patients choose from the best available treatments and achieveoptimal results.
Community Involvement.......'I am truly blessed to live and work in such a wonderful community. I enjoy getting to know my patients and their families, and it is always such an honor to know that I have made a difference in so many of many of my patients lives. I couldnt ask for a better job or for a better group of people to be sharing their smiles with me. I look forward to working with you.
We recognize that all of our patients are unique and deserve to receive dental care that reflects their individual needs. Our experienced and talented dental team is committed to working with you and your family to create a comfortable, stress-free, and rewarding dental experience every time you visit our practice. We are pleased to welcome you and your family, and we look forward to working with you.
Reviews
Rating 4.9 out of 5 based on 164 reviews
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newest oldest highest lowestMark Hoekstra
a year ago
Another great, quick, and easy checkup and cleaning! Benta was her typical wonderful self, and the staff was friendly and welcoming. As always. Thank you! Mark
Rob Silver
2 years ago
This was a return visit for me. Dr. Shapero and her staff are always polite and spend their time with you like you are a person and not just another number! I would recommend her with no reservations!
Sharon G
2 years ago
Dr. Shapero saw me right away when I broke a tooth. She is very gentle and caring. Her office staff is very nice, too.
Madison Travers
2 years ago
I had insurance through my parents and when I became pregnant they didn't want to help me. I was left to get my own insurance and considering no one would hire me, I didn't not have good insurance coverage. Since I haven't had the best insurance coverage I have been treated like a second class citizen, like I'm not good enough to be a patient with them. Furthermore, they are disorganized as I've called and updated my information twice (insurance, address, phone number) and no one changes my information. At my last cleaning informed them that i would be getting different insurance and they assured me that i would still be welcomed, however i was not treated nearly as nicely as I was with my parent fancy insurance. Recently, I chipped my filling during childbirth and I called to make an appointment--again correcting my information and requesting to see Dr.Shapiro. When I arrived, the receptionist was nothing short of rude. She was snobby because again no one had updated my information and she had been calling and leaving messages at my parents house (who do not speak to me, as I wanted to have my baby). She told me that they did not accept my insurance and there was nothing they could do for me. LUCKILY, Bente remember me and told me she had no problem checking on my filling. There was not a lot she could besides check to make sure my tooth was okay, but it was nice to not be treated like scum for not having the best of the best insurance. Even if I had better insurance, I still wouldn't go here because I am still a human being who doesn't deserve snobby service.
Richard Cunningham
2 years ago
Very good experience. Staff is very knowledgeable and concerned.
Linda Weiss
2 years ago
First, I love going into the old Post Office in Bville so beautifully preserved. Staff is very friendly and accommodating. The hygienist is sweet and conversational ( as I grunt yes and no ) and Dr Shapiro is also a delight. I have good teeth so I haven't had any major work done.
Hydo
2 years ago
I met Dr. Shapero on my very first appointment. She's kind, personable and professional. The routine cleaning was gentle which I appreciated. It is a warm and welcoming dental office.
C Allen
2 years ago
I absolutely love suzanne and the team that works here, they take the time to talk with you and will always fit you in for emergencies. I will never go to another dentist thats how much i love them! I cant express enough how great they are.
Joan Reeves
2 years ago
Always the best work. Office staff and assistants always make you feel comfortable.
David Thomas Flaherty
2 years ago
Another great 6 month check-up and teeth cleaning. Benta does a fantastic job. Always feel comfortable in the chair. Thank you to all.
Lisa Fournier
2 years ago
Dr. Shapiro was amazing! She was able to squeeze me in for an emergent situation where I was not only from out of state, but I was leaving town that day. She and her staff were phenomenal!!
Bernard de Jesus
2 years ago
Always a pleasure! Had to go to a different dentist because of insurance and hated it. So glad to be back!
Selena Wiseman
2 years ago
Front desk check in was friendly and welcoming and Dr. Shapero was professional, friendly, and had a great smile that makes you feel welcome. Great cleaning by hygienist and easy referral for other services.
Lisa Hallenbeck
2 years ago
Let's face it, who likes to go to the dentist? But everyone from front to back was friendly, pleasant & professional! Had little wait time, they made me feel comfortable and explained everything that was being done. Not to mention I was out in a reasonable time frame. Great experience for a first time patient. Will definitely recommend!
chad benedict
2 years ago
Real nice! The first dentist I've been to in a long time that seems to actually care. The secretary is great and understands how the insurance works. The building is awesome! With it history. Great experience good people.........the way it should be!
Mark Hoekstra
2 years ago
Another great, quick, and easy checkup and cleaning! Benta was her typical wonderful self, and the staff was friendly and welcoming. As always. Thank you! Mark
Bea Boak
2 years ago
my visit to Shapero office was friendly, professional and good experience.
Dawn Kline
2 years ago
Dr. Shapero and her staff are the best!
Mike Yorkey
2 years ago
Been going to this dentist since I was a child. Always great & enjoyable
Andrew Denny
2 years ago
Always a great experience, with friendly and knowledgeable staff.
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