Dr. Peggy’s North County Dental Group & Surgical Center

Dr. Peggy’s North County Dental Group & Surgical Center - General dentist in Oceanside, CA
1919 Mission Ave Suite, 103, Oceanside, CA 92058
Open
Closes at 5:00pm
SundayClosed
Monday9:00am - 5:00pm
Tuesday9:00am - 5:00pm
Wednesday9:00am - 5:00pm
Thursday9:00am - 5:00pm
Friday9:00am - 5:00pm
SaturdayClosed

Reviews

Rating 4.7 out of 5 based on 154 reviews

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Tiffany Hamilton
a year ago
Had an appointment at 10 and wasn't called back into a room until almost 11. They weren't packed so idk what was going on. It was just for a 5 minute cleaning appointment. My daughter gets out of school at 11 so I had to leave. The wait time was way too long for all my time and gas to get there.


Alicia Jackson
a year ago
Worst dentist you could ever go to. They charged me for a service I never got done and have yet sent the overpayment to my insurance company.


Keely Felts
a year ago
SHE PLAYS THE PART WELL... She is great as long as you don't give her a bad review. I wrote her a bad review for how pushy they are to do work you didn't ask for I went to get an infected tooth removed in April 2022 and left with a whole plan of work to be done with me applying for multiple credit accounts while at the visit for thousands of $ for unnecessary things... Yet I still am dealing with an infected tooth. As soon as I posted the review she was having her office text me and her personally calling me from a caller ID that shows as Western Dental, to schedule me an appointment because my insurance approved the "beautiful" cosmetic work, Not to concerned with the infection issue. I thought she was Western Dental, yet I tried for 3+ weeks to contact her. I sent multiple texts, called both numbers listed on her webpage as well as send message requests, and lastly I also tried emailing her. So to say the least she is very unprofessional and unkind if you tell the truth.


shermineh niknejad
a year ago
Super friendly Staff and caring assistance. Doctor Peggy is very detailed oriented. She fixed my broken tooth patiently. She did a great job and I'm very happy with her work. I also did a teeth cleaning and whitening in her office. Love it and I highly recommend Doctor Peggy and her team.


T D
a year ago
Had a great experience with Dr.Peggy. Very knowledgeable and she seems to really care about your teeth.


Jose Mendoza
2 years ago
First things first. I just want to say thank you to Dr Peggy and staff. Very friendly and chill staff. Very easy to work with. I'm glad I found this dentist and I'm lucky to have them literally 5 minutes away from me. I had an appointment for 3 wisdom teeth removal and some bone harvesting. My appointment had to get rescheduled due to some accident and they went out of their way to schedule me for a Saturday. Keep in mind they don't open weekends. That was an A plus for me since I didn't have to miss work again on a week day. Will definitely recommend this place.


Ryan Larson
2 years ago
Wow! So the dentist is my least favorite place to be usually! You typically wait in a waiting room, to be charged a bunch of money on a painful 2 hours.. I like To postpone dental work due to a little fear.. we'll the Experience here was 1st class and most of my fears never happened. I loved having the giant tv in front of me so the assistant and Dentist explained and showed me what needed to be done. Seeing it for myself made it so clear where I needed to rearrange my home routine. Conversation was friendly and made me feel at ease instead of the usual warnings and someone trying to make it easier, she made it easier by not making a big deal over things and by doing the cavity work as efficiently and painlessly as possible. She was in and out while explaining next steps. The payment for what my insurance couldn't cover was managed into payments. They went out of their way to find a system that worked. Overall it was much less business transaction and seemed more like I got a friend hook Up. This is my new dentist office for sure! If you live even remotely close, I recommend this office as an upgrade to any dentist in the area! Merci Dr. Peggys!!


Keely Felts
2 years ago
Very nice I like the fact that you can actually deal with the dentist one on one instead of getting treated like a just another slot to fill. If your not use to going to an actual dentist but clinics, it's a bit overwhelming because clinics don't care about all that needs done to help your look and health rather make it short to see more people. Another great thing is she prefers to do as much work in one day rather than have you back for multiple appointments. She almost scared me at first because of her different Approach, until I went somewhere else and realized how caring she and her stafftruly are.


Rita Carpenter
2 years ago
I highly recommend Dr Peggy Ram and her staff. They go above and beyond what most dentist do. They make you feel like family and make sure you are well taken care of and are comfortable.


Slightly Stressed Blueberry
2 years ago
She was so nice, made me feel comfortable after not going to the dentist for 7 years and fixed my teeth from the last visit, helped me out because my insurance had already charged me for a not well done job, I was so embarrassed but she fixed my teeth and they look so nice!! And she answered all my questions about my upcoming procedure that I'm so nervous about to reassure me! I'm so glad I chose to come here.


Tamia Lenford
2 years ago
This is the best dentist that I've ever gone to. She is patient and informative. I love this office.


Virginia Zebley
2 years ago
I haven't been to the dentist since the beginning of the pandemic since 2020. I used to faithfully attend Diamond Dental Studio with Dr. Kam Jebreil but since COVID his practice was shut down permanently. It has taken me years to be comfortable going to the dentist due to high anxiety and I was hesitant in finding a new dentist. After searching I decided to finally get my annual teeth cleaning done since it's been 2 years since my last check-up. I arrived at the dental office and was immediately greeted by Yoshi who is warm and welcoming and had me fill out a new patient form in the waiting room. I can feel my heart pounding and needing to step outside for a breath of fresh air. After coming back inside I asked for an ice pack to place on my chest and at the nape of my neck to help CALM me down. Diana was able to find me an ice pack and helped me turn on the TV to get Netflix on the screen to distract me. Diana was able to take x-rays and start the cleaning process. Dr. Peggy came to do an exam and I needed a crown replacement due to gum recession which was done that same cleaning appointment. Furthermore, Dr. Peggy referred me to Periodontist for gingival grafting due to gum recession on the upper left molars. She took the time to educated me that gingival recession is most likely due to genetics and that without treatment can lead to further bone loss. Educating the patient in what and why treatment is necessary is important to empower the patient to make the decision with their treatment. I came back a few weeks later to get the replacement crown and Dr. Peggy was amazing in getting it set back without a problem. I never had my teeth whiten before because I drank coffee and diet cokes daily and recent changes in my lifestyle, I no longer drink things that will stain my teeth. I took the $100 teeth whitening service and self-more confident in my smile the session lasted almost an hour to get years of stains off my teeth. I came back with my mother today and we both got BOTOX. I am very pleased with Dr. Peggy's technique with the topical numbing gel and ice to minimize the sting and bruising while getting multiple injections on the face. I am pleased with everyone in the office to professionalism and kindness. I would recommend anyone looking for a new dentist to come check out Dr. Peggy


Nyree McGee
2 years ago
Literally the best and smoothest dentist experience I have ever had. I am so happy I came to see Dr. peggy and her wonderful staff.


Blanca Guzman
2 years ago
Love this dentist office.Everyone is very friendly and I bring all my kids here.


Eriana Fisher
2 years ago
So disappointing. I came here to get an implant. I shopped around but chose Peggy's even though the cost was $300 more than a quote I got from another dentist because I liked Dr. Ram and they offered a lifetime warranty. I was quoted $3,400 for the entire process INCLUDING the cost of the crown. ($299 of it covered by my insurance) Now months later I go in to get the crown placed and I'm presented with a $1500 bill. I asked them to double-check this since I specifically verified the price and what all was included beforehand. They brought out the planned services sheet I had signed and miraculously there was the $1500 fee listed which they tried to convince me I was made aware of beforehand. I will attach my copy from the first visit which does not include this. I feel completely taken advantage of and lied to. It's sad because I liked them and wanted to make them my regular dentist. If it happened once I might think it was an honest mistake but the same thing happened with the bone graft. I was quoted $400 but when the bill came I was charged $600. This was eventually refunded after I pointed it out, but it seems like a pattern. If you go here beware. Record all your conversations and go over every bill for "mistakes." Request copies of everything so that if your records are altered after the fact, you have proof. I'm out $2900 and I have no tooth to show for it. The icing on the cake was the email they sent after all this threatening to void the lifetime warranty if I go elsewhere for the crown. Nice doc but seriously? your office follows up fraudulently and unethically altering my medical records with coercion and threats. WOW. ***UPDATE*** The level of respect you show is evident in the snarkiness of your response. I would never let a dentist that I outed publicly as a fraud back into my mouth to do more work. Your offer to lower the price to $1200 was laughable and honestly missing the point. We discussed the full treatment plan from extraction to crown placement, then you quoted me a price with NO mention of any additional costs down the road. I felt extorted. Then you bring out the paper I had previously signed with the $1500 charge miraculously added onto the original document with my signature on it. You then had the audacity to tell me that I just didn't read it carefully enough and that it was there all along. The bait and switch tactic and the fraudulent alteration of my records was the real issue. I did see the line items at the top and they do not specifically say crown placement, but they also cut off after a certain amount of characters. (why is that by the way when there was clearly plenty of space?) Silly me for thinking that the procedure we spoke about IN-DEPTH, step-by-step (and that was also handwritten on paper at the first visit) was what you were quoting me for. You are again trying to mislead people by stating it is my signature on "both" papers. I signed one paper agreeing to the original quote. Image two is what you presented me with at the second visit to try and convince me that I had already agreed to the $1500 charge. The charge was handwritten after the fact on a document that I had previously signed. This is a fraudulent alteration of my records. I never signed any second document or anything agreeing to an additional $1500 charge for crown placement. You are clearly trying to take advantage and mislead people. It's sad that you would stoop that low to make a few extra bucks off of suffering patients. Shame on you.


Angelica Carrillo
2 years ago
Best experience I've have ever had at a Dentist. Dr.Peggy is so sweet, gentle and caring. She really make dental hygiene fun and exciting: thank you Dr and staff for all your help with my teeth and smile.


Jessica Ramales
2 years ago
Had a great time and was well taken care of.


Lynette Teall
2 years ago
I cannot express enough how utterly incompetent this business is with handling insurance and claims. I have been waiting almost NINE months now for them to figure out how to submit claims to my insurance. They have sent in 7 attempts so far. The biggest problem here is that they sold me on opening a care credit card to pay for what might have been my share of several tooth repairs. I only got 2 repairs because I cannot trust them after the shoddiness of that first encounter. I won't do business with them anymore but they won't refund the excess I paid. I've emailed them over a dozen times and called as much but they've stopped responding. Beware if you choose to use this business. Update: I'm still waiting for my account to be resolved from Oct 2020! Im just stuck with way overpaying for work I had to get fixed by another dentist. Update: sadly for me I was a patient. It was a really bad experience both with the teeth repairs and the entire billing situation.


Leticia Salgado
2 years ago
It's so hard to find a great dentist. But I finally found one that cares and make u feel good to came. Dr. Peggy and her crew are very friendly and I love the service !


Jane
2 years ago
Dr Peggy is so sweet and gentle I have dental anxiety and she and her staff made me very comfortable!!! I 100 percent recommended this dentist to anyone. Thank you so much Mrs Peggy and my favorite dental assistant Diana Aguilar !


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