Dr. Susan Dennis is the founder and CEO of the dental practice, Susan M. Dennis, DDS. She is an authority on cosmetic dentistry and smile makeovers, which help people of all ages achieve the smile of their dreams. Hundreds of her patients have experienced the life-changing beauty of a more youthful, healthy and powerful smile. Her patients come to her state-of-the-art office from all over the United States. Dr. Dennis has achieved mastery level in Dental Implant Restoration and Temporomandibular Joint (TMJ) Therapy and has helped cure headaches for hundreds of people with her treatment therapies. She is a very compassionate and empathetic professional that understands dental fear and has perfected the recipe to get all of her patients profoundly numb and comfortable. The University of Michigan, the top dental school in the world, awarded The Vedder Society Crown and Bridge Prosthetics Awards to Dr. Dennis as the number one outstanding achievement as a senior dental student in Prosthetic Restoration. She is a Gold Plus Invisalign provider and the team dentist for several Western Michigan University sports teams. Dr. Dennis is also very active in the community.
Dr. Dennis has made several television appearances on The Lori Moore Show and WWMT. She is a regular contributor to the online site, The Practice Solution, and has been published in the Kalamazoo Gazette and several article in the Heart of Texas Corners, Gull Lake Living and Womens Lifestyle Magazine of Greater Kalamazoo (now known as Moxie Magazine).
Dr. Pollaccia grew up in Macomb Township, Michigan. After she completed four years of graduate school, she felt the call toward home. She took that opportunity to relocate to the west side of the state, where the beautiful scenery captivated her. When Dr. Dennis offered her the chance to work with her team, Dr. Pollaccia jumped at it, feeling it would be a marvelous opportunity for her to work at an office where patient care is a top priority as well as having the expertise of Drs. Dennis and Fichter nearby as she grows in her field.
Growing up with a mother in the medical field sparked Dr. Pollaccias interest in health care. However, it was during her junior year in high school that the spark of interest turned into a roaring flame with a love of dentistry. Her high school offered a medical dental class. Dr. Pollaccia said, I soared through the material, fascinated by the many details of the mouth, teeth, facial nerves and dental diagnoses. To me, it became very clear that I would pursue the journey of becoming a dentist.
I believe patient education and communication are the most important factors in dentistry. The patient and I are a team. Both need to be highly involved in the treatment and understand the reasoning behind each procedure in order to achieve excellent results.
When asked about her treatment philosophy, Dr. Pollaccia says, I believe patient education and communication are the most important factors in dentistry. The patient and I are a team. Both need to be highly involved in the treatment and understand the reasoning behind each procedure in order to achieve excellent results.
One of the things she loves about her job is that the most minute details can carry the largest weight when dealing with the oral cavity. Having a team that works around the care of the patient, while maintaining efficiency, makes for a calm and enjoyable working environment as she carries out her passion. She particularly enjoys aesthetic work due to the powerful impact it can have on a persons life. After all, our smiles are the first thing people notice.
Dr. Pollaccias family keeps her grounded. Her mother is not only the inspiration for her career, but also her best friend. I am beyond blessed to have such a supportive tribe who catches me when I fall and is always looking out for my best interest, she says. Though we are all so different with our personalities, we share the same type of humor. I know each time I visit home my belly will ache from laughter.
As the youngest of three children and with two older brothers, Dr. Pollaccia learned early on how to keep up. When shes not spending time with her family and their pit bull, Guido, she loves to work out, walk nature trails, read thriller and mystery novels and listen to new music.
Dr. Pollaccia has a Bachelor of Science in Health Sciences with a Concentration of Pre-Health Professionals from Oakland University and a Doctor of Dental Medicine from Midwestern University College of Dental Medicine Illinois. She is especially proud of earning the Student Prosthodontic Achievement Award from the American College of Prosthodontists.
Dr. Fichters desire to become a dentist began when she was eleven-years-old. Today she gets the privilege of making a difference in her patients lives, not only by calming their fears, but by providing education to keep them healthy. Her reward is seeing patients outlook, confidence, and self-esteem improve because of the care they receive.
Dr. Fichter attended John Carroll University in Cleveland, Ohio, and graduated from the University of Michigan, School of Dentistry, followed by a one-year general practice residency treating patients with complicated medical and dental needs. This opportunity also set the stage for continuous improvement and education.
To keep up with the improvements, in the evolving field of dentistry, Dr. Fichter studies state-of-the-art treatments, including cosmetic dentistry, extensive dental reconstruction, dental implants, and treatments for periodontal (gum) disease. A significant portion of her continuing education has been post-graduate coursework at the Spear Institute for Advanced Dental Education. Here she has the opportunity to learn from some of the leaders in the field who are dedicated to transforming patient care. Dr. Fichter is also a visiting faculty member, and able to mentor and teach other dentists who share her goal of providing top-quality, state-of-the-art dental care. She enjoys this opportunity to inspire, change, and challenge other dental professionals to be the best they can be.
Born and raised in southeast Michigan, Dr. Fichter and her husband Tom, now live in Portage, Michigan and have three sons Matthew, Benjamin, and Jonathan. Dr. Fichter loves spending time outdoors, especially snow skiing, wake surfing, hiking, and scuba diving. In the summer, she enjoys weekend trips to northern Michigan. During football season you will often see her in the stands cheering GO BLUE! Some of her simple pleasures include seafood stew, her husbands chocolate cake, and great music such as Chicago, Doobie Brothers, and Barry Manilow. Her family is a top priority and watching her children grow up has truly been a blessing.
Hands down, the best dentist I have ever seen! There is a heart-warming gentleness about her that I have never experienced from a dentist before. Add to that her amazing skills of being a perfectionist, you have the complete package here! The office staff is wonderful and so kindhearted that they feel like family!
I am somewhat petrified of going to the dentist, but the environment at Dr. Dennis' office is calming and unlike any other dental office I have been to. Her staff is absolutely top notch, friendly, welcoming, sincere and professional. Dr. Susan Dennis herself is meticulous, thorough, and always exceeds my expectations.
Dr. Dennis is amazing! As a dental consultant, I have been in hundreds of practices all around the world. This is hands down one of the best teams I have ever been lucky enough to visit! I highly recommend them to anyone looking for great quality of care and top notch service by people who genuinely care about their patients!!!
The crowns are beautiful and fit great. I also have to say how wonderful the temporary crowns were - I had them for 4 weeks and this is the first time the glue stayed in place and the temporaries did not come off. Thank you so much for everything.
Dr. Dennis has a gentleness about her like no other!! Her kindness and heart I feel from her, when I am there, is not like any dentist I have ever met. You feel like there is love put into everything she does. To add to that, her attention to detail is nothing less than perfect.
The entire staff at Dr. Dennis' office is outstanding. It is a very welcoming atmosphere and the facility is state-of-the-art, while keeping a comfortable and home-like feel. I highly recommend Dr. Dennis and her staff.
I have been a patient of Dr. Dennis for 30 years. I have been consistently impressed with the professionalism of her staff, the high quality of care and the gentle dentistry approach of Dr. Dennis. She implements the very latest research and technology in her practice to wonderful results. I highly recommend Dr. Dennis and her staff.
I had not seen a dentist in over 10 years. I figured, why go when you know the news is gonna be bad? The staff could not have been more friendly or courteous, and did not spend any time trying to 'shame' me for my poor choices. I still have some work to be done, but I do not doubt that I made the right choice in my new dental practice!