Dr. Lili & Associates – El Monte

Dr. Lili & Associates – El Monte - Orthodontist in El Monte, CA
11008 Main St Ste #203, El Monte, CA 91731
Open
Closes at 6:00pm
SundayClosed
Monday9:00am - 6:00pm
Tuesday9:00am - 5:00pm
Wednesday9:00am - 6:00pm
Thursday9:00am - 6:00pm
Friday9:00am - 6:00pm
Saturday8:00am - 3:00pm

I absolutely love orthodontics and I cannot see myself doing anything but this. I feel good about what I do and about the ability to make a positive change in someones life. Seeing patients transformations and new smiles never gets old; in fact, the excitement has only increased over the years.

I find importance in high ethical and moral standards and have pursued this philosophy in both my personal and my professional life. I have been blessed with a supportive and excellent team of orthodontists and staff for me to mentor and oversee. Together, we thrive on giving our patients a smile that they can cherish for the rest of their lives.

My educational background started at the University of California, Los Angeles, where I completed both a Bachelor of Sciencein biochemistry and a Doctorate of Dental Surgery. Subsequently, I attended the University of Southern California, where I was accepted into the three-year, dual-degree orthodontic program. I received both a specialty certificate in orthodontics and Masterof Sciencein craniofacial biology from USC.

Orthodontics is continually changing and improving, and it is imperative for meand all of our doctors to be on top of all the technological advances to make treatment effective and efficient for our patients. In addition to study groups and consistent attendance at different educational seminars, I am a member of the American Association of Orthodontists, American Dental Association, Pacific Coast Society of Orthodontists, and California Dental Association.

We take pride in delivering the highest quality of orthodontic care, in an upscale environment where your comfort is our priority. Dr. Lili Mirtorabi and each member of our team provide leading-edge treatments to create strong, beautiful smiles, and always focuson your unique needs.

Everyone here believes the orthodontic journey should be enjoyed. Youre making a positive, lasting change in your life, and we want you to love the process. Weve created an office thats warm and welcoming, where we celebrate you.

We recognize that allour patients are unique and deserve to receive orthodontic care that reflects their individual needs. Our experienced and talented team is committed to working with you and your family to create a comfortable, stress-free, and rewarding orthodontic experience every time you visit our practice.

Dr. Lili & Associates – El Monte - Orthodontist in El Monte, CADr. Lili & Associates – El Monte - Orthodontist in El Monte, CA

As treatment coordinator, I enjoy having my hands full at all times. Being able to work with our patients through all phases of their orthodontic care is really fulfilling.I have been working in the dental field since 1998 and always enjoy learning new methods and technologies from our doctors.I gladly joined Dr. Lilis office nearly a decade ago. We are a friendly, dedicated, and energetic team that is committed to giving patients confidence in their smile and themselves.

Dr. Lili & Associates – El Monte - Orthodontist in El Monte, CA

I am extremely grateful to be apart of Dr. Lili's office. I have been working with this amazing team since 2013, throughout these years I have had the opportunity to work in various positions within the company. It is my pleasure to guide our patients through their orthodontic journey. Being able to witness our patient's excitement as their braces come off is the best reward.

Dr. Lili & Associates – El Monte - Orthodontist in El Monte, CA

My role at Dr. Lilis is to help run day-to-day tasks of the practice and act as a liaison between the patient and our orthodontists. I am responsive to patient needs and assist in making positive orthodontic experiences.Though I have more than 24 years of experience working in the customer service field, my passion for orthodontics started in 2008 when I began my career as a treatment coordinator.The prospect of working in a dynamic environment with adiverse clientele, meeting new people, and building relationships with our patients, families, and the community, are what I truly enjoy the most.I am a natural extrovert and thrive on personal interaction.

Our fabulous team works together to create a wonderful office environment.Each member brings their best self and infuses that positivity and upbeat energy into every task they take on while having a great time doing it.

I enjoy spending time and creating memories with my two beautiful adult children Michael and Tatyanna, and our Teacup Maltese named Party.My hobbies include cooking, salsa dancing, watching boxing matches, and most of all I love to sing karaoke.

Dr. Lili & Associates – El Monte - Orthodontist in El Monte, CADr. Lili & Associates – El Monte - Orthodontist in El Monte, CA

I started my career in orthodontics a quarter century ago. The nearly dozen years Ive spent with Dr. Lili has been enriched through dedicated patient care.With on-the-job training in an orthodontic practice starting since the beginning of my career, and support of yearly training through seminars and conferencessuch as the AAO, I have managed to become enriched and knowledgeable in all aspects of the orthodontic treatment process.I love working with skilled individuals who love making peoples lives more meaningful by creating beautiful smiles. We take pride in our service, not only as a team, but as individuals giving personable attention to our patients.

Dr. Lili & Associates – El Monte - Orthodontist in El Monte, CADr. Lili & Associates – El Monte - Orthodontist in El Monte, CA

I am an office manager and treatment coordinator in our El Monte office. Overseeing the office operations and educating patients about orthodontics and their treatment options is what I do best.In 2010, I joined Dr. Lilis and have worked all front-office positions at some point in my years of experience.I love meeting and interacting with our patients and watching as smiles transform throughout their treatment.We have such great, positive energy in our office, which makes coming to work each day a fantastic experience.

Dr. Lili & Associates – El Monte - Orthodontist in El Monte, CA

I joined Dr. Lilis office in 2006.My role as a treatment coordinator is to educate our patients about orthodontics and helpthem choose a treatment plan that fits their individual need.The best part of my job is watching our patients glow after their braces come off.I love socializing with patients and getting to know them better at each visit.

Dr. Lili & Associates – El Monte - Orthodontist in El Monte, CADr. Lili & Associates – El Monte - Orthodontist in El Monte, CA

My name is Vanessa Tellez. Ive been a part of Dr. Lilis team since 2007. I was hired as a receptionist and have since been promoted to various positions. Ive been lucky to have experience positions with in our team as a biller, financial adviser, customer service representative, and helping train our front office team. I now work to instruct our front office team to learn the concepts of customer service and being hands on with our software. The best part of my job is getting to know our patients as they grow with us. Its amazing to hear all their stories and adventures at every visit.

Im very spontaneous, caring, and love meeting new people! I enjoy doing outdoor activities with my partner of 11 years, friends, and family, such as hiking, bike rides, roller blading, and trying new food joints!

Dr. Lili & Associates – El Monte - Orthodontist in El Monte, CADr. Lili & Associates – El Monte - Orthodontist in El Monte, CA

I joined Dr. Lili El Monte office in 2016. Over the past two and a half years it has been a pleasure to be able to assist our patients during the course of their orthodontic treatment. I have been able to witness the transformation of many beautiful smiles. One of the many things I like of working for Dr. Lili is our focus on patient satisfaction. I am proud to say that what set us apart from any other practice is providing our patients the best customer service possible and best treatment options. As the treatment coordinator of the Los Angeles office my focus will be on continuing to provide our patients the best treatment option and patient satisfaction. I look forward to being able to help each patient that walks in to our office transform their smile.

On my spare time I like to spend time with my fianc. We like to try different restaurants. Visit theme parks. I also like crafting on my spare time and looking for ideas to decorate our office for the different holidays.

Reviews

Rating 4.7 out of 5 based on 250 reviews

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viridiana onofre
2 years ago
Good service


Patty
2 years ago
(Translated by Google) Very bad service with the receptionists lousy way to treat the customer (Original) Muy mal servicio con las recepcionistas pesimo modo para tratar al cliente


Connie Garcia
2 years ago
Today Our office visit was great. My daughter Hailey R got her braces on. The staff was very friendly and helpful. My daughter experience was great with Eli Villanueva. She was very informative and I really appreciate that she explained to me everything. The office is nice and clean.


yessy Gallegos
2 years ago
Very friendly and professional..One thing that I noticed right away is that it's a very nice and clean. That's one thing I always look out for. Deffinetly recommend!!


Blanca Espunoza
2 years ago
First time there, all the girls are so nice. Office very clean and i love how the office is being runned. Everything was smooth even though they had some internet issues...


Dave Collett
2 years ago
I have enjoyed my interactions with office staff, assistants and Doctors at this office. I am now 2/3 done with the Invisaline smile aligners, and very pleased with the progress.


Rosa Araque
2 years ago
(Translated by Google) It was a pleasure to come to this place again and to be treated by MITZY she is simply adorable, my children feel super good and they don't want someone else to take care of them and so far we have felt wonderful !!! Thank you MITZY for all your help, kindness, attention and affection (Original) Fue un Placer de nuevo venir a este lugar y que nos atendiera MITZY ella simplemente es adorable, mis hijos se sienten super bien y no quieren que los atienda otra persona y hasta ahora nos hemos sentido maravillosamente bien!!! Mil gracias MITZY por toda su ayuda,amabilidad,atencion y carino


Rosalia Zavala
2 years ago
Amazing journey to get my teeth exactly how I wanted them! Every appointment was fantastic and the staff is so kind and welcoming. Very affordable too with payment plans. Once I got my braces removed I was given apple cider bottle that says "cheers to your new smile" it was such a cute gift!


brenda garcia
2 years ago
Highly recommended them I got my braces here years ago so did my two sisters Now my daughter is starting her braces treatment


Esthefany Burgos Boo
2 years ago
(Translated by Google) The ladies attend with a very bad attitude, I asked for a mask because it got lost and they didn't want to give it to me, and if I didn't wear it the next time they canceled my appointment, check the attitude of the ladies, they work reluctantly! (Original) Las senoritas atienden con muy mala actitud, pedi una mascarilla porque se me extravio y no me la quisieron dar, y si no llevaba la proxima vez me cancelaban mi cita, chequen la actitud de las senoritas trabajan de mala gana!


Roadwarrior
2 years ago
I am noticing a trend. Service is horrible to the point that you're not able to speak to a live person anymore. They are over-priced and over-booked, using Covid as an excuse for poor service. Doctors usually not even at the locations most of the time. Staff properly or take on less clients!


z
2 years ago
The service was great!! Staff was very friendly, and the office was very clean. I am very pleased with the results of my visit!! :D


MYRA MENDOZA
2 years ago
Great customer service and good prices. Staff is very welcoming. The place is very clean. I highly recommend this place.


Vivian Lopez
2 years ago
(Translated by Google) They only wanted me to waste my time, I waited almost three hours for nothing but bad service and the employees all with an attitude, I do not recommend it, the service is terrible (Original) Solo isieron que perdiera mi tiempo espere casi tres horas por nada que mal servicio y los empleados todos con actitud no no lo recomiendo pesimo el servicio


Lisa Baca
2 years ago
The Staff was friendly and very professional they made me feel at ease and hopeful. The Doctor was simply Amazing. Patients come first and I definitely felt it.


maria aldana
2 years ago
Love this office such amazing staff and dr.10/10


Fatima G
2 years ago
To start of I am beyond disappointed in this facility, I got my braces with them in 2012 costumer service was great and my daughter got her braces on 2019. Before the pandemic hit their customer service has just been different over the phone and in person. I work as a supervisor in a clinic and i can tell you costumer service is the most important thing specially since the receptionist are the first people we patients talk to. The last time my daughter came in for her treatment was more than 6 months ago, NO ONE NOTIFIED US about their operating hours. no one called, sent out an email or mail to our home. The receptionist kept insisting we did but was unable to prove it to me. My daughter's treatment should be over in 7 months now they are saying she may need an extended 9-12 months more. So basically they will need to quote me again even though I am almost done paying the 4,000. What's funny to me is that during the pandemic I have been paying $120.00 monthly even without them seeing her! So the last 6 months I paid them $720.00 with no visits and yet they want to charge me for another 9 months. I completely understand their facility lost money due to the pandemic but come on really you want to squeeze more money out of your patient's. For sure our facility is no longer referring patients to them.


Alexis Ortiz
2 years ago
NEVER COMING HERE EVER AGAIN! I HAD MY BRACES FOR LIKE 2 YEARS NOW AND THE BRACES HAVEN'T DONE ANYTHING GOOD TO MY TEETH IT DID THE OPPOSITE. I CALLED THEM TODAY FOR A EMERGENCY FOR THE METAL THING THAT IS ABOVE MY GUMS BECAUSE IT IS GOING INTO MY GUMS AND HURT SO MUCH WHENEVER I TRY TO EAT ANYTHING. THIS ISN'T THE FIRST TIME THIS HAPPENED TO ME EITHER. ALL THEY KEEP TELLING ME THAT I HAVE TO PAY $500 FOR THEM TO REMOVE THAT LITTLE METAL THING. TO WHAT I HEAR FROM OTHER BRACES COMPANY AND PEOPLE I KNOW THAT HAD BRACES BEFORE HAVE TOLD ME IF IT A REAL EMERGENCY THEY HAVE TO REMOVER THEM WITH NO COST. IT IS EVEN MAKING MY GUMS SOFT AS YOU COULD SEE IN THE PICTURE


Laura Robles
2 years ago
I've been trying to reschedule an appointment for my daughter since February and no luck . Sadly the late fees keep piling up to the account. They claim to have called i had no missed calls or message on my voicemail. I'm very frustrated!!!


Slash
2 years ago
It's a very chill vibe. Clean, air conditioning, what else could you ask for? The staff is very friendly. I recommend the orthopedic technician Mitsy.


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