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Ignacio Torres
a year ago
Elizabeth surgery coordinator. Very defensive. Became upset when questions were asked. Supervisor she transferred me to scream at me. She went ahead and canceled my surgery with no motive what so ever. This surgery was extremely important since it's impacting my lifestyle and none of the staff seemed to care. Still pending a phone call from the doctor to advise on my experience. Very disappointing so far.

Luis Moreno
2 years ago
The staff is rude and incompetent. We had fax a referral to their office and we had to call back to check if it had arrived. On the day of the appointment, 20 days later the staff review the form we had to fill out online and the referral we had fax. Just to tell us that the was not the correct referral. Why didn't they check it the day we sent it and let us know it was the incorrect referral. On top of that the staff member was responding back in a disrespectful way saying that it was the patient's responsibility to provide the proper paperwork. And how would the patient know if you don't bother to review it before giving an appointment and educating the patient. Don't know the Dr. but if that is the staff he has selected it is probably better for another doctor.

gabby g
2 years ago
Dr. Montero & staff are attentive & accommodating. Thank you!

Ana Torres
2 years ago
Dr. Montero and his staff are amazing! Dr. Montero and his surgical coordinator took the time to thoroughly explain the procedure and home instructions. They answered all my questions without rushing me. I was crazy enough to schedule my two teenagers for surgery on the same day. They were all so supportive and caring! The Office Manager even called me after hours to check up on us. I would wholeheartedly recommend Dr. Montero.

Ana Figueroa
2 years ago
Dr. Jose Montero performed my surgery and everything went smoothly and professionally. The staff was very friendly and helped me with my concerns and questions I had prior to and after my surgery. They also made me feel very comfortable and exceeded by expectations while under their care. I would highly recommend Miami Oral & Maxillofacial for your needs.

carlos & Beatriz Bigott
2 years ago
Dr Montero's professional courtesy has much to be desired. My referring surgeon left a message for him to call back and but he never did. Is it his staff or is it him? Don't think I will go back.

Fabiola Barrientos
2 years ago
(Translated by Google) A wonderful team and very professional Dr. Montero. He listens to you with attention and respect. He also does all the pertinent exams at the moment and explains in detail. Everything you are looking for in a doctor he has. I highly recommend it. (Original) Un maravilloso equipo y el doctor Montero muy profesional. Te escucha con atencion y respeto. Ademas hace todos los examenes pertinentes al momento y te explica a detalle. Todo lo que buscas en un medico el lo tiene. Lo recomiendo altamente.

Stephanie Palma
3 years ago
This doctor and his staff must be starved for money to send me a statement from a year ago with services that were paid for already. $300+ for this doctor to see me for 5 minutes and tell me what I already knew, steal from my insurance then refuse to operate on me. Now they're asking for more money and for what? His staff is extremely rude and unhelpful, when I called to solve this matter all they said was that I need to pay because the doctor's time is valuable. Well guess what? My time and my money are valuable TOO. Both of which you are trying to steal from me by continuing to pester me about a bill that was paid a year ago.

Ana Torres
3 years ago
Dr. Montero and his staff are amazing! Dr. Montero and his surgical coordinator took the time to thoroughly explain the procedure and home instructions. They answered all my questions without rushing me. I was crazy enough to schedule my two teenagers for surgery on the same day. They were all so supportive and caring! The Office Manager even called me after hours to check up on us. I would wholeheartedly recommend Dr. Montero.

gabby g
3 years ago
Dr. Montero & staff are attentive & accommodating. Thank you!

Rosa Ramon
3 years ago
Rude, unhelpful staff. Receptionist hung up on me after a call full of attitude.

Josie Duenas
3 years ago
Doctor Montero and his staff are very professional, caring and friendly. I highly recommend them for any oral surgery needs.

Ana Figueroa
3 years ago
Dr. Jose Montero performed my surgery and everything went smoothly and professionally. The staff was very friendly and helped me with my concerns and questions I had prior to and after my surgery. They also made me feel very comfortable and exceeded by expectations while under their care. I would highly recommend Miami Oral & Maxillofacial for your needs.

carlos & Beatriz Bigott
3 years ago
Dr Montero's professional courtesy has much to be desired. My referring surgeon left a message for him to call back and but he never did. Is it his staff or is it him? Don't think I will go back.

Fabiola Barrientos
3 years ago
(Translated by Google) A wonderful team and very professional Dr. Montero. He listens to you with attention and respect. He also does all the pertinent exams at the moment and explains in detail. Everything you are looking for in a doctor he has. I highly recommend it. (Original) Un maravilloso equipo y el doctor Montero muy profesional. Te escucha con atencion y respeto. Ademas hace todos los examenes pertinentes al momento y te explica a detalle. Todo lo que buscas en un medico el lo tiene. Lo recomiendo altamente.

Josie Duenas
3 years ago
Doctor Montero and his staff are very professional, caring and friendly. I highly recommend them for any oral surgery needs.

Mary
4 years ago
I can't recommend Dr. Montero and his team highly enough! Every person at Miami OMS is so great. I travelled across the country to see Dr. Montero for my TMJ, which had left my jaw locked closed for over six months. I knew I wanted a surgeon who could perform the arthroscopic surgery on my jaw joint, and I'm so happy I chose Dr. Montero. From my first consultation, he and his staff made me feel completely comfortable and explained everything so well. They gave me hope that I could finally have a solution to my TMJ pain, after my local doctors had invalidated my pain for months. After my first visit, they squeezed me into their surgery schedule just three weeks later so that I could have the surgery while on winter break from school. The surgery itself and recovery process went so smoothly. I'm now nine weeks post-op, and my jaw mobility is almost to where it was years ago, before my TMJ symptoms started showing. Every other doctor and person I talked to before Dr. Montero warned me not to get jaw surgery because it would be so painful, expensive, and may not even work, but I can't express how glad I am that I went for it with Miami OMS. It was relatively painless and the results have been incredible. It was well worth the cost--it's the best decision I've ever made for my health and happiness.

Lea Theresa Berina
4 years ago
Thank you so much Miami oms! I am so glad I met you guys. Staffs are very nice, excellent, professional. They will everything on their end to make sure you are getting the best service. Dr. Monetero is really great. I actually recommended 2 of my friends already. This team is AMAZING!

Brian Sepe
4 years ago
Dr Montero is an absolutely excellent Oral Surgeon possessing an easy likable bedside manor ! The office runs like a Swiss watch lead by Charmie , and everyone there is beyond helpful as the entire staff treats you like family ! Its always a pleasure being treated there ! Hope you never need an Oral Surgeon , but if you do , look no further , highly recommend this group of professionals.

Michelle Duenas
4 years ago
I am a patient of Dr. Montero's office. I can confidentially say he has amazing staff that comfort you and he himself is a phenomenal doctor. I am in the process of in the future having double jaw surgery, and at our consultation he was so detailed about how everything would go. I also (today) went I. To have my wisdom teeth removed and I was so nervous (anxiety sufferer) right when I was put in the room they made me feel as if I was home. I'm so proud I came across them and look forward to continuously working together! Thank you staff and doctor!!