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Christopher Haring
2 years ago
Until today, I would've given Dr. Newman and Easton Family Dental five stars, easily. He's a fine dentist and does good work, but the other reviewers are right regarding the coldness of his office and staff when it comes to insurance issues. Despite having the same insurance that I had last year - when they provided services THEN ran it and apparently just didn't tell me that they were out-of-network (because the co-pays due to me were not much more than they would have been if he were still in-network, I guess?) - they're not willing to do the same this time. In fact, the associate who I spoke to (who didn't seem particularly interested in helping me at all, especially the first time that I called) informed me that I'd have to pay in full out-of-pocket, then submit the claim to my insurance myself for reimbursement. It didn't matter at all when I expressed that as a patient of Dr. Newman's for over a decade, I REALLY didn't want to go elsewhere and was hoping that they'd be able to run the claim the same as they did last time and I'd happily pay the difference. In fact, there was no discussion and it was obvious by the receptionist's tone that there wouldn't be one. I'd understand if this was a small-time, brand new or wholly unfamiliar insurance plan, or even if I was having major work done. However, this was simply for Routine Dental Services (a.k.a. a cleaning) which is a fairly small bill in the first place. I admit I'm not a medical or insurance professional, but I know bad customer service when I see it. I don't think I was asking anybody to move mountains, but at least put on the show of "well you've been a longtime patient of ours so let's see if there's anything we can do" before blowing me off for elsewhere...

Emily Aicher
3 years ago
Dr Newman is very friendly, easy to talk to. Not a scary dentist. Until you need compassion. I had a root canal several years ago with no problem (not preformed by newman) recently it has been causing me pain. Intense jaw pain to the point where it hurts to speak, I can't sleep. I called Dr. Newman at 10am on a Monday after waiting the weekend to call during normal office hours and he said he was done for the day. Now I understand the limited hours due to COVID but he sounded DONE like he didn't even want to speak to me. He rushed through an explanation of how I could call every morning, very early until I got an appointment. Once I had an appointment scheduled and I was seen he would begin thinking of a treatment. So I hung up the phone with no help, no hope for relief and no end to the pain in sight. I called another dentist recommended to me by a family member. She asked many questions and used small prompts to help me describe exactly what the problem was. She said it sounds like an infection and I have a hope for relief within the HOUR!!!! I have an appointment scheduled as well. End of the day all Dr Newman cares about is the money. Over the years of being his patient I have been made to feel stupid and small from his responses to questions. I will never be returning and I am not sure why I stayed for so many years.

Valerie Koshak
3 years ago
My family and I were all Dr. Newman's patients for many years. He's funny, personable, easygoing...the kind of guy you wish you were friends with in High School...a cool guy who knows the right thing to say at any given moment. My dental insurance was pretty darn good until I lost my job and my insurance. I had severe pain in a tooth that Dr. Newman said required a root canal. I had a previous root canal done by Dr. Newman a couple of years or so before, and he did a fantastic job, so I knew I was in good hands. I guess I expected his office to work with me financially since I no longer had dental insurance, especially since my family had been patients of his for so many years. I was wrong...he had no intention of helping me in any way--either pay for the root canal or yank the tooth out. I asked him if I could take a few days to hopefully find a financial solution for this, and he agreed. I asked him if I needed an antibiotic in the meantime and he said I didn't. Well, he was WRONG. I got the nastiest infection I ever had--what felt like a huge, hard lump protruding from the side of my face. It was so big that I kept banging my hand against it because it didn't belong there...and it hurt a lot. I suppose you've already figured out that I couldn't find a way to financially swing the root canal :(. It was a very sad day for me when I went in to see Dr. Newman to have the tooth extracted. I remember he tried to squeeze some of the infection out but it was too hard to budge. He was able to pull the victim tooth, however, and was so cruel while he did it that I cried throughout the whole procedure. He didn't care--he pulled and I cried...tears cried because I was losing a tooth and, worse still, he was treating me like trash. What happened to this man? He was Dr. Jekyll when I had insurance and turned into Mr. Hyde when I no longer had any. Had a loved one perished in a fire? Did he get a gloomy diagnosis from his doctor? I'll never know because I never returned to find out. I finally mustered up the courage to visit another dentist after some years without checkups or cleanings. I was forced, actually, because I needed another root canal... ...but this time I had insurance--lousy, but insurance nevertheless--with an endodontist who was kind and reassuring and concerned for my well being. I was surprised when I got choked up and teary while he worked on my tooth though. I guess the experience with Dr. Newman was more traumatic than I thought. Don't walk, run, far away from this dentist.

Emily Aicher
4 years ago
Dr Newman is very friendly, easy to talk to. Not a scary dentist. Until you need compassion. I had a root canal several years ago with no problem (not preformed by newman) recently it has been causing me pain. Intense jaw pain to the point where it hurts to speak, I can't sleep. I called Dr. Newman at 10am on a Monday after waiting the weekend to call during normal office hours and he said he was done for the day. Now I understand the limited hours due to COVID but he sounded DONE like he didn't even want to speak to me. He rushed through an explanation of how I could call every morning, very early until I got an appointment. Once I had an appointment scheduled and I was seen he would begin thinking of a treatment. So I hung up the phone with no help, no hope for relief and no end to the pain in sight. I called another dentist recommended to me by a family member. She asked many questions and used small prompts to help me describe exactly what the problem was. She said it sounds like an infection and I have a hope for relief within the HOUR!!!! I have an appointment scheduled as well. End of the day all Dr Newman cares about is the money. Over the years of being his patient I have been made to feel stupid and small from his responses to questions. I will never be returning and I am not sure why I stayed for so many years.

Valerie Koshak
4 years ago
My family and I were all Dr. Newman's patients for many years. He's funny, personable, easygoing...the kind of guy you wish you were friends with in High School...a cool guy who knows the right thing to say at any given moment. My dental insurance was pretty darn good until I lost my job and my insurance. I had severe pain in a tooth that Dr. Newman said required a root canal. I had a previous root canal done by Dr. Newman a couple of years or so before, and he did a fantastic job, so I knew I was in good hands. I guess I expected his office to work with me financially since I no longer had dental insurance, especially since my family had been patients of his for so many years. I was wrong...he had no intention of helping me in any way--either pay for the root canal or yank the tooth out. I asked him if I could take a few days to hopefully find a financial solution for this, and he agreed. I asked him if I needed an antibiotic in the meantime and he said I didn't. Well, he was WRONG. I got the nastiest infection I ever had--what felt like a huge, hard lump protruding from the side of my face. It was so big that I kept banging my hand against it because it didn't belong there...and it hurt a lot. I suppose you've already figured out that I couldn't find a way to financially swing the root canal :(. It was a very sad day for me when I went in to see Dr. Newman to have the tooth extracted. I remember he tried to squeeze some of the infection out but it was too hard to budge. He was able to pull the victim tooth, however, and was so cruel while he did it that I cried throughout the whole procedure. He didn't care--he pulled and I cried...tears cried because I was losing a tooth and, worse still, he was treating me like trash. What happened to this man? He was Dr. Jekyll when I had insurance and turned into Mr. Hyde when I no longer had any. Had a loved one perished in a fire? Did he get a gloomy diagnosis from his doctor? I'll never know because I never returned to find out. I finally mustered up the courage to visit another dentist after some years without checkups or cleanings. I was forced, actually, because I needed another root canal... ...but this time I had insurance--lousy, but insurance nevertheless--with an endodontist who was kind and reassuring and concerned for my well being. I was surprised when I got choked up and teary while he worked on my tooth though. I guess the experience with Dr. Newman was more traumatic than I thought. Don't walk, run, far away from this dentist.

William Benson
4 years ago
This Dentist needs to reread the hipocratical oath he took when he became a doctor.He definitely forgot about the do no harm part. I went to his office with severe tooth pain.Then he sends his office girl over to tell me he wouldn't be able to do anything unless I paid a deductible amount rite away even though I have insurance but I live paycheck to Paycheck like most Americans and would make payment when I got paid.This was not acceptable and they sent me and my pain away.Do Yourself a solid don't go to this practice they are heartless and also have antiquated equipment in office.this place sucks

William Benson
5 years ago
This Dentist needs to reread the hipocratical oath he took when he became a doctor.He definitely forgot about the do no harm part. I went to his office with severe tooth pain.Then he sends his office girl over to tell me he wouldn't be able to do anything unless I paid a deductible amount rite away even though I have insurance but I live paycheck to Paycheck like most Americans and would make payment when I got paid.This was not acceptable and they sent me and my pain away.Do Yourself a solid don't go to this practice they are heartless and also have antiquated equipment in office.this place sucks

Katy Scheerer
7 years ago
Doctor and staff are super friendly, honest and punctual. Love this place!

Katy Scheerer
7 years ago
Doctor and staff are super friendly, honest and punctual. Love this place!

Holly L. Shelly
8 years ago
Dr. Newman has worked miracles with my teeth! In addition to fixing the mistakes and mishaps of other Dentists in the area, he has rebuilt teeth that I thought were surely in need of extraction. I would highly recommend his practice to first time dental patients. He is always willing to explain exactly what needs to be done and how he suggests performing any dental procedure.

Patricia Sterner
8 years ago
They are super friendly and are great with my whole family.

Patricia Sterner
8 years ago
They are super friendly and are great with my whole family.

Holly L. Shelly
8 years ago
Dr. Newman has worked miracles with my teeth! In addition to fixing the mistakes and mishaps of other Dentists in the area, he has rebuilt teeth that I thought were surely in need of extraction. I would highly recommend his practice to first time dental patients. He is always willing to explain exactly what needs to be done and how he suggests performing any dental procedure.