All front office coordinators have been in the dental field before joining Ranchview Family Dentistry. They come with a vast knowledge of patient care and have graduated from dental assistant school. They are present to assist you in maneuvering your insurance benefits, financial options and any questions you may have regarding your dental care with us.

Screenings over the phone or via text.When we call or text to confirm your scheduled visit with us, we will ask you a series of pre-screening questions. The purpose of these questions is to determine whether there is any risk of COVID-19 infection and/or transmission in our office. These include questions regarding travel and your current state of health. It is also important for you to let us know of any changes in your medical history.

Currently our state is in phase I of reopening. All vulnerable individuals should continue to shelter in place, if you do have dental emergency, please let us know, we will make arrangement to get you schedule.

You will notice that the lobby appears different. We have rearranged the lobby to maintain the social distance, removed all the magazine, educational material and closed the children play area to prevent the spread of COVID-19. Once you enter the lobby please wash your hands or use hand sanitizer to clean your hands. We have sanitized pen for you to use, if you need. Once you come in the lobby, you will be screened again with series of questionnaire and your temperature will be checked.

We know that many people bring a spouse or children with them for dental visits. In order to maintain proper social distance, we cannot have anybody waiting in lobby area. We will only allow translator or guardians of underage patients.