We want you to know that you can expect to be treated with the utmost respect at all times. We strive to deliver the best diagnosis and treatment that modern dentistry has to offer and we believe that these goals can be met through a continuous and open dialogue between you and our entire team.
We encourage you to involve yourself in your own treatment and to ask questions throughout our relationship. In our opinion, an informed and involved patient is most likely to achieve the highest level of dental health, and we look forward to working with you to achieve this goal.
At Den-Care Smile Center, our professional staff understands the anxiety you may feel when visiting a dentist and will focus on making sure that all of our dental services are provided with our signature gentle touch that our patients appreciate.
Our dental specialists are not only multidisciplinary practitioners, but are also multilingual professionals, who are glad to provide dental care and quality service in English, Spanish, Korean, Russian, Hindi, Marathi and Punjabi.
Dr. Gustav Kozina and the professional staff at Den-Care Smile Center are licensed providers of General Dentistry, Oral Surgery, Restorative Dentistry and Orthodontic treatment with braces and accepts most dental insurance plans including Medicaid, Public Aid, All Kids and the Medical Card in Illinois.
Den-Care Smile Center treats patients from across Northern Illinois including Lake County, Cook County, Dupage County and McHenry County as well as the communities of Antioch, Beach Park, Gages Lake, Grayslake, Great Lakes, Gurnee, Lake Barrington, Lake Bluff, Lake Forest, Lake Villa, Lake Zurich, Libertyville, Lincolnshire, Lindenhurst, Long Grove, McHenry, Mundelein, North Barrington, North Chicago, Round Lake, Round Lake Beach, Spring Grove, Vernon Hills, Volo, Wadsworth, Waukegan, Winthrop Harbor and Zion.
These Plans are designed to provide significant savings on all your dental care needs and are an affordable alternative to costly dental insurance. This is not insurance, but a unique program designed to provide members with access to quality dental care and specialty procedures at substantially reduced cost.
Den-Care Smile Center believes everyone deserves a beautiful, healthy smile. We understand that affordability is a very important consideration and thats why we strive to keep our fees as low as possible while preserving the quality service you expect.
Dental insurance can be confusing with terms like deductibles, annual maximums, allowed amounts, copayments and complex dental terminology. Den-Care Smile Center will work with you and help you understand your dental insurance benefits before you accept recommended treatment.
Den-Care Smile Center is an approved provider for general dentistry, oral surgery procedures, including tooth extractions, and orthodontic treatment with braces for patients on All Kids, Public Aid, Medical Card and Medicaid in Illinois.
Reviews
Rating 3.9 out of 5 based on 37 reviews
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newest oldest highest lowestLouis Evans
a year ago
I'm extremely disappointed. Absolute WORST experience with a dental office. First, my visit was to consists of two fillings. During the second filling, and with no discussion, I was given a root canal. What is frustrating, is that there was no discussion about the root canal. This was something that should have been explained prior to the procedure. As a patient, I should be allowed to weigh options on what procedure(s) that I am willing to pay for. I would have rather had the tooth removed, then to bear the extra expense. Lastly, today is Friday (5 Aug), I had this procedure done on Tuesday (2 Aug), and I'm still experiencing numbness on my lower right side of my mouth. I will probably have to go to my primary physician (VA) to address the numbness. This experience was BAD, and I will be looking elsewhere for dental care.
Sophia Timm
2 years ago
Dr. Theobald was incredible! He was extremely thorough and patient with all of my questions. The office got me in to see them on very short notice and did a fabulous job from beginning to end! I was very comfortable and never once felt rushed. I Will absolutely be coming here again!!
Louis Evans
2 years ago
I'm extremely disappointed. Absolute WORST experience with a dental office. First, my visit was to consists of two fillings. During the second filling, and with no discussion, I was given a root canal. What is frustrating, is that there was no discussion about the root canal. This was something that should have been explained prior to the procedure. As a patient, I should be allowed to weigh options on what procedure(s) that I am willing to pay for. I would have rather had the tooth removed, then to bear the extra expense. Lastly, today is Friday (5 Aug), I had this procedure done on Tuesday (2 Aug), and I'm still experiencing numbness on my lower left side of my mouth. I will probably have to go to my primary physician (VA) to address the numbness. This experience was BAD, and I will be looking elsewhere for dental care.
Jesus Carlin
2 years ago
this place does the best work got my wisdom teeth pulled out thought it was gonna hurt didn't hurt a bit with the care of these good people it went smoothly really recommend this place!!
Rose
2 years ago
Dr. Timothy Theobald is amazing and the staff are not only courteous but go out of their way to make you feel welcomed. Dr. Timothy Theobald will explain everything thoroughly before he starts a procedure and will take the time to answer any questions you may have. He will ask you throughout the procedure if you are okay and makes sure to be gentle throughout the procedure and the dental assistants are also there for you if you have a question or if you are a bit nervous as some people are about going to the dentist, they make sure you feel at ease and that you are comfortable. The office staff up front, the dental assistants and Dr. Timothy Theobald always greet us with a smile. If I have a question on a bill or just need to make a new appointment the office staff upfront are always professional, friendly and helpful. Dr. Timothy Theobald definitely shows he is dedicated to his profession and also to his patients. During this Covid-19 this dental center makes sure to take every necessary precaution from start to finish during your appointment so that you feel safe. I always get a friendly reminder call about our upcoming appointments which I find to be very helpful! I would highly recommend Dr. Timothy Theobald and the entire staff here at Den-Care Smile Center to everyone. If you are looking for a dentist and a dental center staff that truly cares about each and every patient then this is the place for you!!
Ivanna Fuchyla
2 years ago
Highly recommend this place!!! Dr. Gustav R Kozina DDS is the best!!!
Ivanna Fuchyla
3 years ago
Highly recommend this place!!! Dr. Gustav R Kozina DDS is the best!!!
Rose
3 years ago
Dr. Timothy Theobald is amazing and the staff are not only courteous but go out of their way to make you feel welcomed. Dr. Timothy Theobald will explain everything thoroughly before he starts a procedure and will take the time to answer any questions you may have. He will ask you throughout the procedure if you are okay and makes sure to be gentle throughout the procedure and the dental assistants are also there for you if you have a question or if you are a bit nervous as some people are about going to the dentist, they make sure you feel at ease and that you are comfortable. The office staff up front, the dental assistants and Dr. Timothy Theobald always greet us with a smile. If I have a question on a bill or just need to make a new appointment the office staff upfront are always professional, friendly and helpful. Dr. Timothy Theobald definitely shows he is dedicated to his profession and also to his patients. During this Covid-19 this dental center makes sure to take every necessary precaution from start to finish during your appointment so that you feel safe. I always get a friendly reminder call about our upcoming appointments which I find to be very helpful! I would highly recommend Dr. Timothy Theobald and the entire staff here at Den-Care Smile Center to everyone. If you are looking for a dentist and a dental center staff that truly cares about each and every patient then this is the place for you!!
Jesus Carlin
3 years ago
this place does the best work got my wisdom teeth pulled out thought it was gonna hurt didn't hurt a bit with the care of these good people it went smoothly really recommend this place!!
Yoli Garcia
3 years ago
I am very happy with my experiences here at The Smile Center. The staff is very nice and professional. Dr Theobald is amazing he took care of my root canal and my crown. He always checked in to see if I was okay and answered all my questions. The assistants are also great they were careful and made sure I was comfortable as well. Thank you guys so much for making my pain go away, and for making me feel great!! I will continue to keep coming and tell everyone how great they are.
Ayanna Amaro
3 years ago
This office has a great staff. I have been a patient with them for many years they are kind and friendly! Dr. T, Heather, Assistants & Front desk are awesome! DON'T listen to all the bad reviews.
Stephanie Casillas
3 years ago
Dr. T did an amazing job removing my wisdom teeth I was comfortable I would do it again. After I also didn't have pain and swelling wasn't bad. I've been going here since I was 2. I got my braces here and overall I love it. The staff are also amazing and so nice.
Juliana
3 years ago
My husband decided to seek care from this facility as it's close to our home and they state they're military friendly. We should have looked up the reviews before doing so. He received an exam and was told they'd contact him to let him know the total cost, 3 months went by and he had yet to receive a call. He called them back and they said they'd contact him later on as it seems they forgot to contact his insurance company. Let me add that this was prior to COVID. After COVID they stated they'd contact people to schedule new appointments, I happen to call as it had been almost 3 months and they stated they had been seeing people for quite some time now. They ended up being able to see him 3 weeks later although we stressed the importance of getting the job done because we were due to transfer out of Great Lakes soon. He went in for a crown and to our not so much surprise, the temporary crown fell about a day later, thankfully no excuses were made and they fixed it the following day. He asked the doctor about scheduling an appointment for a cleaning and the doctor himself stated "Don't worry no need for another appointment, we'll get it done the same day as the crown". He finally went in for his crown and to our surprise yet again, the doctor said he didn't have time for a cleaning. We transferred a couple of days later and my husband not only wasn't able to get a cleaning but we paid for a service that wasn't done correctly as his tooth has been hurting since the crown was placed. Word of advise, look into the reviews before selecting a dentist regardless of how "military friendly" they seem.
Juliana
4 years ago
My husband decided to seek care from this facility as it's close to our home and they state they're military friendly. We should have looked up the reviews before doing so. He received an exam and was told they'd contact him to let him know the total cost, 3 months went by and he had yet to receive a call. He called them back and they said they'd contact him later on as it seems they forgot to contact his insurance company. Let me add that this was prior to COVID. After COVID they stated they'd contact people to schedule new appointments, I happen to call as it had been almost 3 months and they stated they had been seeing people for quite some time now. They ended up being able to see him 3 weeks later although we stressed the importance of getting the job done because we were due to transfer out of Great Lakes soon. He went in for a crown and to our not so much surprise, the temporary crown fell about a day later, thankfully no excuses were made and they fixed it the following day. He asked the doctor about scheduling an appointment for a cleaning and the doctor himself stated "Don't worry no need for another appointment, we'll get it done the same day as the crown". He finally went in for his crown and to our surprise yet again, the doctor said he didn't have time for a cleaning. We transferred a couple of days later and my husband not only wasn't able to get a cleaning but we paid for a service that wasn't done correctly as his tooth has been hurting since the crown was placed. Word of advise, look into the reviews before selecting a dentist regardless of how "military friendly" they seem.
Yoli Garcia
4 years ago
I am very happy with my experiences here at The Smile Center. The staff is very nice and professional. Dr Theobald is amazing he took care of my root canal and my crown. He always checked in to see if I was okay and answered all my questions. The assistants are also great they were careful and made sure I was comfortable as well. Thank you guys so much for making my pain go away, and for making me feel great!! I will continue to keep coming and tell everyone how great they are.
Ayanna Amaro
4 years ago
This office has a great staff. I have been a patient with them for many years they are kind and friendly! Dr. T, Heather, Assistants & Front desk are awesome! DON'T listen to all the bad reviews.
Stephanie Casillas
4 years ago
Dr. T did an amazing job removing my wisdom teeth I was comfortable I would do it again. After I also didn't have pain and swelling wasn't bad. I've been going here since I was 2. I got my braces here and overall I love it. The staff are also amazing and so nice.
R Berger
4 years ago
Professional and prompt
Bobheho
4 years ago
DO NOT GO HERE. Find a better place. The people here take your money and are so rude. You will regret going here. My sister was not given a retainer after her braces for about 2 weeks and they said in order to get her retainer she needs to pay more than $1 ,000 for filler and cavity removal. Ridiculous! Our other dentist didn't say anything about that!
Jasmine Cervantes
4 years ago
I've been coming to this place since It was back in Round Lake ! They always make sure I'm well taken care of and that I feel comfortable. I wouldn't go anywhere else
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