When our family opened its first dental practice in 2004, our vision was simple: to provide quality dental care and great service so that patients would want to come back time and again. Soon our small neighborhood dental office with its 3 employees had over 1,000 patients, just in its first year. Patients would constantly thank us for a great experience, comment on the convenient hours and tell us how much they appreciated having a neighborhood dentist they could trust.
At our first Christmas gathering, we laughed over turkey and wine about how great it would be to provide this quality care and great service to other families all over Massachusetts. With that simple idea in mind, we began opening trusted neighborhood family dental offices throughout Massachusetts. Each office location was carefully chosen to provide the most convenience for our customers. It was important to our family, and our mission, to make it as easy as possible for any patient to get the care that they needed in a comfortable and friendly environment.
Today, Dr. Dental has offices throughout Massachusetts and Connecticut as well as in New Hampshire, and New Jersey. And our family continues to provide affordable, quality dental care with great service to all our patients.
Both of my daughters are patients in your office and we are all very pleased with our treatment. The staff are very kind and welcoming. We look forward to coming back. Thank you for accepting us as patients of Dr. Dental.
Love the services. Open Communication. Well treated. Customer service is a plus. We liked Dr Mandela, Linda and also Jasmine for people to communicate with. Looking forward to continue coming to this office and also i will recommend other family members and friends to come here and visit.
Reviews
Rating 4.6 out of 5 based on 365 reviews
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newest oldest highest lowestJulie Yates
a year ago
The girls took me right in to replace a temp cap that fell out. Wonderful staff.. very positive, polite and just lovely. Bravo.... Thank you.
Monica Garcia
a year ago
My dentist did a great job today took care of all my teeth in one shot.
Sandyy Paizz
a year ago
(Translated by Google) Super good service, very professional, friendly, you ask everything and they answer everything, they don't hide anything from you, I know that going to the dentist is one of the worst visits you make during the year, but here with them everything is easier! (Original) Super buen servicio muy profesionales ,amables ,uno pregunta todo y ellos responden todo no te ocultan nada ,yo se que ir al dentista es una de las peores visitas que uno hace durante el ano ,pero aca con ellos es mas facil todo !!
Les Zecena
a year ago
Very professional and kind, very good attention
Marie Stimphile
a year ago
Bhatta is a great dentist
Matthew McMahon
2 years ago
I'd give 0 stars if possible. The morning of my appt, they called to cancel without explanation. I booked another appt for later in the week, and again was canceled on the same day w/o explanation. A couple weeks later I booked another appt (which at that point I shouldn't have bothered) and AGAIN they cancel an hour before the appt. At that point I wasn't happy, so they said I could come in at the same time and be seen by someone else. I said that was fine. It was a 12 appointment, I got there at 11:50. 3 people arrived after me and were called back before me, at this point it was 12:30 and I had been waiting 40 minutes when I had been told an hour ago someone could see me at 12. When I complained, they brought me into the back, where I sat for another 20 minutes. I was there for a routine cleaning, which without dental insurance should be about $200. I did not receive a cleaning, instead being told I need a deep cleaning, which is substantially more expensive and at that point, because I was kept waiting nearly an hour, I didn't have enough time. So I paid $200 for an x-ray and to be told I needed more extensive and expensive work done. And that was after being canceled on multiple times without explanation, then upon finally arriving in the office being made to wait an hour for nothing. Also, the office is dilapidated and dirty, and the girls at the front desk are miserable and lack the most basic of people/customer service skills. I don't know why I bothered with them in the first place other than it's a convenient location for me. Terrible experience and a waste of time and money. Go anywhere else.
Bob G
2 years ago
The dentist who examined me was very skillful, professional, and patient. She explained my diagnoses and options. The staff were very helpful, the office clean and my appointment was on time.
THEBATMANKOOL
2 years ago
Great
Eneida Irizarry
2 years ago
Awesome Dentist and friendly, caring staff
Kim Griffin
2 years ago
I've always had a good experience going to Dr.Dental . They're Professional and Courteous .
Tupac Barber
2 years ago
Great staff. Awesome doctor. I definitely recommend Dr dental for sure .
Katiusca Baldeon
2 years ago
(Translated by Google) I was a new patient and I waited 1 hour 20 minutes, supposedly it was a problem with my insurance, I told him that I paid on my own. I was with my newborn baby. The receptionist did not speak Spanish and her attention was terrible. Finally I was emphasizing that I had been waiting for more than an hour to be called and the receptionist didn't even apologize, she just didn't care. (Original) Era paciente nuevo y espere 1hora 20 minutos supuestamente era problema de mi seguro le dije que pagaba por mi cuenta. Yo estaba con mi bebe recien nacido. La recepcionista no hablaba espanol y su atencion era pesima. Por ultimo me fui enfatizando que tenia mas de una hora esperando que me llamen y la de recepcion ni si quiera se disculpo solo no le importo.
Sephlia Paulk
2 years ago
She did a very good job today I was very impressed I will recommend her to other people.....
Tupac Barber
2 years ago
Staff are very nice, the doctor is very nice. I definitely recommend it to anyone.
Amirto Perdomo
2 years ago
(Translated by Google) Nice place. Very kind very nice attention (Original) Nice place. Muy amables muy linda atencion
Kiki Kendall
2 years ago
Worst staff especially fat girl Sydney.
Karen Ramirez
2 years ago
Good, timely, and caring experience! Thank you!
Amirto Perdomo
2 years ago
(Translated by Google) Nice place. Very kind, very nice attention (Original) Nice place. Muy amables muy linda atencion
John Fernandez
2 years ago
Their voicemail box has been full for over a month, and they never pick up calls. Just impossible to get through to them.
Julie Yates
2 years ago
The girls took me right in to replace a temp cap that fell out. Wonderful staff.. very positive, polite and just lovely. Bravo.... Thank you.
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