Family & Cosmetic Dentistry, P.A. has been serving the people of Gainesville and Alachua County, Florida since we opened our doors in 1990. We strive to provide warm, friendly dental care that meets the needs of everyone in our diverse community. Dr. Bertram Hughes and his skilled staff are dedicated to comfortable, patient-first dentistry in an all-ages environment. We look forward to meeting you and being your partners in dental health.
We understand that you have many choices in your dental care in the Gainesville area. We take great pride in providing exceptional care using proven techniques, evidenced based dentistry and avoiding unwanted sales pitches. We believe in treating each of our patients with the dignity and respect they deserve. We offer individualized treatment plans that will help you achieve the best outcome for your individual needs. Our philosophy also includes the understanding that the mouth is connected to the rest of the body. We work hard to understand not only your oral health, but also your overall general health. This comprehensive approach helps us to achieve the best possible outcomes for our patients.
Dr. Hughes and his staff have been providing excellent dental care for over 30 years. We see patients of all ages who have a wide variety of needs. This includes everything from giving a head-start to small children for a lifetime of healthy teeth, to helping teens with their changing smiles and offering adults preventive and restorative care. Dr. Hughes also serves his community by advocating for those with a limited access to quality healthcare. This includes being heavily involved in the national, state and local dental associations and through national and global foundation work.
Our practice is designed to be relaxing and family-friendly. We invite you to enjoy the comfortable seating in our reception area and enjoy our warm friendly atmosphere. We also have a kid's room complete with kid-friendly videos and entertainment with your child in mind. We also strive to put our patients at ease by focusing on their individual health care needs.
Dr. Hughes is a graduate form the University of Florida College of Dentistry. He has been practicing dentistry for over 30 years. Dr. Hughes has based his practice on treating families and children with a special emphasis of treating those patients with a limited access to quality health care. He has dedicated his life to this mission.He has been the long-time President to the National Dental Association Foundation, a dental organization whose
Dr. Hughes is a graduate form the University of Florida College of Dentistry. He has been practicing dentistry for over 30 years. Dr. Hughes has based his practice on treating families and children with a special emphasis of treating those patients with a limited access to quality health care. He has dedicated his life to this mission.He has been the long-time President to the National Dental Association Foundation, a dental organization whose mission is caring for the under-served and underrepresented. He is also a Board member for the Florida Dental Association, the Central Florida District Dental Association Executive Council, the Educational Board for the Doctors Company, The Alliance for Oral Health Across Borders and FDA Services. Additionally he serves on a national ADA Medicaid Task Force. Dr. Hughes is the past General Chairman for the Florida Dental Convention and Committee for Continuing Education and past Commissioner for ADA Continuing Education Recognition Program (C-CERP). Dr. Hughes is also heavily involved in the Gainesville / Alachua County communities. He serves or has served on the board of STOP! Children's Cancer, the African American Accountability Alliance and as a partner with the Harn Museum of Art. He is a Florida delegate to the American Dental Association, past delegate for Alachua County to the State Dental Association and is a Past- President of the Alachua County Dental Association. He is also a member of the International College of Dentists and the Pierre Fauchard International Dental Honor Society. Dr. Hughes attended the University of Florida for both undergraduate studies and for Dental School. He is an avid tennis player and golfer, enjoys gardening, science and teaching young people the keys to success.
Our dental team has well over 50 years of combined experience in the dental field. We continually seek educational opportunities to maintain and improve our skills. We all have familys and are committed to provide a safe and caring environment for all our patients, especially the many children that we see.
Reviews
Rating 3.7 out of 5 based on 172 reviews
Sort by
newest oldest highest lowestKayla Britnell
a year ago
It has taken me awhile to sit back and write this review, but a year later I feel I should share my experience and hopefully ward off others! I visited this dental office a little over a year ago and as this was my first dental appointment in a long time I was very nervous and scared. I guess Dr. Hughes could tell, because after a couple of xrays were done he used scare tactics "you are losing bone, you need to schedule xyz as soon as possible." hearing of a necessary procedure I then asked how much my copay would be (this dentist was in network, which is why I selected him in the first place) to which he responded that my insurance is not actually insurance. rather a" discount plan" and the procedure would be $800. schedule it on the way out. I, in distress, obviously obliged thinking my teeth were about to fall out of my head. left the office in a complete meltdown until I luckily called a friend whom just graduated from the dental school. he was immediately suspicious and told me never to go back. a year later I was still distrusting of dentist because of this awful experience. I finally worked up to scheduling with a different dentist. She was so kind, attentive, took care of all of my worried despite the work that needed done. and they also took my insurance no problem :) my entire treatment plan copay for 4 visits is less than the procedure he made me feel like I had to schedule. it's all a cash grab. RUN FAR AWAY.
Jessy C
a year ago
I won't come back here again. The Doctor was a total A-hole, (and very rough!) and the little girls he had running around behind him were snippy, rude, and condescending. I had a right molar removed, and I was given ZERO outgoing paperwork, and the receipt they gave me says NOTHING about how I ended up with a $140 copay. I get more comprehensive receipts from Publix. To top it off the referrals he gave me were completely useless, because they were both out of network, and that was after I SPECIFICALLY ASKED about cost of the procedures of having this all fixed. This guy is high and mighty to have so many negative reviews! No thanks!
Kiara Rawls
2 years ago
1. They don't let you go back woth your kids 2. My son cried and they told me if he won't be quiet I need to wait in the car. - why would I leave my young child by herself while I wait in the car with people I don't know? 3. Customer service is not really the best I am finding a new dentist
Jennifer Benchic
2 years ago
The most unprofessional dentist and staff. They make you feel unwelcome and they don't want to do the work. Lazy. Rude. Unacceptable that someone can drive all the way from work and they say they only scheduled for a hygiene check?!?! What dentist does that? Just trying to milk the insurance company. Unprofessional and make you feel insecure and uncomfortable for needing/wanting better health!
Lilu Powell
2 years ago
I haven't been to this doctor before. I made an appointment for my 3 kids and planned to take them in the morning. Silly me I never looked at the reviews. I'm not willing to leave my kids alone with strangers which seems to be a recurring issue based on the reviews. I've never heard of any adult male doctor insisting on being left alone with small kids who can't tell you if something bad happened to them. I'll be looking elsewhere for services. I'll gladly drive farther away to find a dentist who doesn't insist on having inappropriate contact with my kids. That's a deal breaker.
Jon DeFrancesco
2 years ago
Drove an hour to visit this dentist. They would not let me be with my 4 year old or 6 year old for their exam or cleaning. That is absolutely unacceptable. Why would they set that policy? Why would a parent let total strangers take their kids out of their sight? I instantly felt uncomfortable especially when they insist that the doctors and staff can touch and attempt to do whatever they want to my child without me present. What are they hiding? What are trying to do to these innocent kids? Find a better dentist who is not afraid to practice in front of a parent. What a complete joke and dangerous dentist!
VV C
2 years ago
Dr. Hughes is so wonderful and knowledgeable, not just about his profession, but also about day to day living. To add the staff is incredible!!!! I would highly recommend checking them out.
B Boy (Annie)
2 years ago
The office and equipment are dated but clean, the location inconvenient, the techs and office staff generally friendly. Then there's Dr. Hughes. If you are looking for a dentist with mercurial temperament, where you never know what you will get, this is your man. 100% the worst dentist experience I have ever had. Trust the reviews friends. I wish I would have.
Khadean Young
2 years ago
One of my least favorite dentist in the area. My children went to him when they were younger but he never allowed the parents to go back with them ( as young as two are you serious?). The attitude of he and his staff are very condescending and come across very elitist. He may be good at his work though health grades say otherwise but there are better and nicer dentists you could go to especially when dealing with children.
Jessica-Jean Stonecipher
2 years ago
Dr. Bertram and his team did a great job welcoming me as a new patient. I was having a really rough day (trying to squeeze into an appointment during a very limited window due to pandemic related childcare issues) and they were so kind and offered me such great care. Looking forward to my next visit!
Valerie Markos
2 years ago
My husband and I have had extensive dental work done by Dr Hughes ranging from simple cleanings to veneers, crowns and implanted teeth. We have always been extremely pleased with the outcome. The front office staff is very friendly and helpful. They have me checked in before I barely get inside. I have never waited longer than 15 minutes, usually being called back before I can even get my book opened. Dr. Hughes and his staff in back are very professional and friendly. I feel like I am going to visit friends when I go there. I very strongly disagree with these bad reviews. Dr. Hughes himself has called me when I have made an appointment for an issue to discuss the problem and formulate the right plan of care! I have recommended him to many friends and family.
Sondra Engel
2 years ago
Our first visit and it was a great experience. Everyone very attentive and kind to my grand daughter. She can't wait to go again and that is saying something for a dentist visit. Would totally recommend.
Michelle Wilson
2 years ago
I wouldn't recommend this man to my worst enemy. It's unfortunate that he seems to be the only place to take your children if you have medicade and he knows that which gives him the idea that he is better than you and makes it his mission to belittle you and embarrass you in the lobby in front of everyone there. Isn't discussing medical issues in front of others that can hear a HIPPA violation? Disgusting! Too bad they don't have a negative star rating!
Madeline Holmes
2 years ago
I can't say thank you enough to Dr. Hughes and his team. They went out of their way to get me seen quickly so that I could get a painful impacted wisdom tooth taken care of. I plan to take my whole family back for regular cleanings.
cheyenne orlando
2 years ago
I went to get my chipped tooth fixed, by getting a filling. I made an appointment they squeezed me in and my tooth came out pretty well. I didn't notice until the next day that it did seem a little thin compared to my other tooth, which was ...
Drea_ 333
2 years ago
Very nice clean atmosphere, and nice staff...I will be back, thank you
John Kelly
2 years ago
Dr. Bert is the best. Always in and out without a problem. Would recommend to anyone.
Chandra Moss
2 years ago
Would highly recommend! Great atmosphere! Great staff and very professional!!
Marc Peterson
2 years ago
Dr. Hughes and his staff are always very friendly and professional. I would recommend his office to anyone looking for dental services.
Ivory
2 years ago
Called last week to make an appointment because I am in excruciating pain. The receptionist were nice and told they could get me in at 9am the following Thursday. She sent me a link to fill out paperwork so I could lock in my appointment. ...
Load more