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Lavan
2 years ago
Excellence, superb service, great, professional staff. I've been a client for fifteen year or more. After my plan care was completed and I followed my plan from Dr. Backiel, I have not had a cavity in years. I received dental cleaning every three months and it has been working for me. This Dental Offc accepts various dental insurances. I recommend this A+ Dental Offc to all my family, friends and co-workers. Now that I am working as a patient Advocate, I recommend Dr. Backiel Offc to my clients. I highly recommend this Dental Practice, best of all, Dr. Backiel gives the best numbing needles. You will never feel a thing. Lol

Pamela Hill
2 years ago
I have been going to Dr. Backiel for 20 years. She is brilliant, considerate, provides options that help financially and has a top notch staff. Whether it's routine or intensive care they have always gotten the job done.

Joe Moore
2 years ago
Always an excellent experience!

Zach Stewart
2 years ago
The team at Dr. Backfield and Associates is so professional and easy to engage with. They took the time to understand my unique needs and make the appropriate recommendations. Great choice on a new dentist!

Jessica Merson
2 years ago
I've been a patient for about 12 years and am always impressed with how wonderful Dr. Backiel and her staff are, especially Jenn who is a rockstar! Jenn is great to talk to and amazing at what she does. Dr. Backiel is very detailed and let's you know everything that's going on. She is patient, knowledgeable, and experienced, not to mention she's incredibly nice. I also love when Dakota is in and pays me a visit :-)

Patrick Richardson
2 years ago
Hygienist Jen was gentle, professional, and candid. Cheers.

Jack Cassidy
2 years ago
Friendly professional staff. Modern equipment and clean throughout.

Josh
2 years ago
Overall I have had a great experience, they move very efficiently and have done a great job in the care they give.

Rashida Hamlin
2 years ago
I have been a patient of Dr. Backiel for years. The staff is very professional and makes me feel comfortable. I have a legit fear of the dentist and would not go anywhere else. The staff talk you through the process and what to expect.

Conor Sheridan-McAndrew
2 years ago
I am writing this well after my last visit, because I just yelped in pain trying to eat an apple, the constant reminder of my horrible experiences with this practice. My initial visit was for a broken tooth. After the consultation I was told that It was not a broken tooth but a piece of reconstruction from a filling that broke, and several of my fillings were old and needed to be replaced and to make an appointment to do so. To be fair it had been too long since my last visit to the dentist, so I trusted them. When I returned they told ME that I had broken a tooth, the initial reason for the visit, as if they had discovered it, so I was uneasy with their bedside manner and ability to show compassion and communicate with patients. I was misquoted on the cost of each visit, and each time was ignored when I said my bite wasn't correct. In my last visit, Backiel herself tried polishing my tooth for a long time before (I assume) getting frustrated, leaving without a word and handing it off to someone else. When her replacement came in, she had given him no instruction. I had to start from scratch explaining what the problem was and where the excess filling material was and which tooth. I was ignored about any and all tooth sensitivity and I still have it to this day. I work in customer service, I have a personal distaste for leaving bad reviews. But I recently an acquaintance had a bad experience here as well and I feel morally obligated to share how dehumanizing this experience was. From reading other reviews I fully expect a gaslighting response, please save it.

Matthew Brown
2 years ago
Highly Recommend. Great experience for me. Very helpful and informative.

jack perry
2 years ago
I had a great experience with this office. My fear of the dentist keeps me away but today I found a place that makes me comfortable. Allison and Dr Backiel are both great at making you feel relax and helping you understand what needs to be done. What Allison did to my tooth today was remarkable and I look forward to seeing the end results when all the work I need is finish. Definitely would recommend this office to anyone looking for dental care.

Natalie Sturm
3 years ago
I can not say enough good things about Dr. Backiel's office. I have had anxiety about the dentist for as long as I can remember. My experience here was so the best and most comfortable I have ever felt. Dr. Backiel is warm, patient, and so friendly. Jen is so kind and intelligent. I am not excited about the cavities, but for the first time ever I am not anxious about getting them filled. Thank you all!!

Christine Rosario
3 years ago
Dr B. knows I have high anxiety and knows just what to say and do in order for me to feel comfortable and reassured that all will be better than when I walked in plus all the staff are friendly and make you feel at home!

Renee
3 years ago
Before I became a patient with Dr. Backiel I never understood what the importance of dentistry was. Her as well as her staff really take the time to explain things to you and give you every option possible to save your teeth. Thanks to her I am finally getting the confidence I have always wanted with my smile. This is an amazing office filled with people who truly care about your smile.

Angelo Pena
3 years ago
By far the best dentist I have ever been too very clean office and Dr. Backiel did a great job on my teeth im not afraid to smile anymore and her staff made me feel comfortable in these times of uncomfortableness I definitely will be back and I will recommend all my friends and family to Dr. Backiel.

Shaun Honts
3 years ago
Came in for some fillings and a cleaning and as someone who is not a huge fan of dentist it was such a wonderful experience from start to finish. The front desk is extremely helpful and welcoming. Allison was amazing while working on my teeth and she made sure I felt comfortable throughout my time there. Dr. Backiel is very professional and made sure I understood what she was working on and why. She laid out a plan for me that was easy to understand and they took my insurance. I am more than happy to travel the 2 hours to go to Dr. Backiel's office and I would highly recommend this practice to everyone.

Barry Johnson
3 years ago
It pains me to leave this review. I have been a patient of Dr. Backiel's for seven years. I referred multiple friends and family members and even had my son visit on a few occasions. During moves and job changes I remained loyal to her and still traveled to Center City and paid the exuberant parking fees to visit her. She has always been very pleasant and friendly and her services were good. Well, I called yesterday to cancel an appointment today as my son had school virtually due to a snowstorm. This morning I was called by her receptionist who gave me other options I could come in today. I told her today was impossible as, again, I had my son and only made the appointment because I was expecting him to be in school. She initially tried to tell me that there were no other dates to reschedule in the near future as the office was "short-handed" due to Covid and the snowstorm. I was asking for appointment 2-3 months away! Snowstorm in April?? After a few more questions from me she said that she was sorry and that it was "their policy". I was confused. After more prodding she said that I already had "a lot" of appointments rescheduled and had a fee waived once ($75 if not rescheduled within 72 hours). Soooo....let me be clear: I've had to reschedule SIX appointments in SEVEN YEARS. They waived the fee for one because my heat wasn't working in my home and I was waiting for the gas company to show. I'm sure the other five times were equally important as I just don't cancel appointments for fun. After I explained this to the receptionist she told me that maybe it would be best if I find another dentist. What?? Really?? Because I had to reschedule to stay home with my seven year old?! I told her that she was rude and that that was an unacceptable response to someone who has been a loyal patient of Dr. Backiel. It's insane that I would get that tone and language during this climate. Also, as a sidebar, their offices were closed on Monday and Tuesday due to the same snowstorm that has my son in school virtually today. I'm sure it would have been fine had I had an appointment on any of those two days. Rescheduling would have been a breeze as it would have been Dr. Backiel's decision to reschedule. It's absurd and unprofessional. People have emergencies. Things happen. People are single parents. It doesn't seem like this office understands nor cares about that. Hopefully my next dentist will be more understanding and appreciate my business and referrals.

Anna Nikalayeva
3 years ago
My first appointment went ok. During my second appointment office was visibly overbooked, person in the next chair left after waiting for her cleaning for over an hour. All that put pressure on stuff and midway through my appointment doctor disappeared and the assistant was doing my fillings. Which is fine but they ended up filling in between my teeth. After multiple attempts to fix it, dr was brought back in and they decided to drill it all over again and redo the filling. I didn't get as much as an apology but an acknowledgment of what happened. After anesthesia wore out it was obvious there is a huge space left in between the other two teeth, which was extremely uncomfortable. Their initial recommendation was to just put a crown on it even though there was no mention of this previously. Eventually they just redid the whole filling on that tooth as well. Based on overall positive reviews It may be isolated experience but it didn't feel right I've decided not to come back.

Heather Bronge
3 years ago
Dr. Backiel is truly a joy of a dentist. The work she does and energy she brings is incomparable, and by far my favorite dentist I've been to. When my insurance was going to change, I made sure that it aligned with her office to ensure she stayed my dentist. And her assistants go above and beyond everytime. Peter is a teeth God lol, he is though! He's a perfectionist that always leaves my smile extra shiny. I love our conversations and visiting with him, he's someone I trust fully with my dental care and board game knowledge. If you aren't sure where to go, go here, they do top notch work.