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Madison Deal
2 years ago
I hate that I'm going to be the only one to say something negative here, but it's my honest review. I've been here a few times for teeth cleanings and x rays and everything has always been great. I always love the hygienist and the staff in the front but not so much the actual dentist. Every time I meet with Dr. Nails I'm always told about how unclean my teeth are. I understand my teeth are in rough shape because growing up I didn't get the proper care needed. Now that I'm older and better off I've been trying to get them fixed. They always mention braces to help me but yet never refer me for them. Anyways, I'm always asked if I brushed my teeth that day in which I always reply that I do because I honestly do and it's always as if they don't believe me and just judge me. I was told I needed a cleaning in which I would have happily set up an appointment but since I couldn't take a morning time either today or tomorrow I was told I would be put on a list which seemed a bit off to me. I also was told about several other procedures I would need but was never given an appointment to follow up with them which led me to further believe I'm not welcome. It seemed as if I wasn't wanted there because my teeth aren't perfect and maybe because I wasn't the type of individual they wanted to be sitting in the chair. I have excellent insurance and I by no means have issues paying and I shouldn't have been misjudged. Maybe I read the situation wrong but I just never felt entirely welcome and I felt awful after leaving. I'll be finding a new dentist.

Madison Deal
3 years ago
I hate that I'm going to be the only one to say something negative here, but it's my honest review. I've been here a few times for teeth cleanings and x rays and everything has always been great. I always love the hygienist and the staff in the front but not so much the actual dentist. Every time I meet with Dr. Nails I'm always told about how unclean my teeth are. I understand my teeth are in rough shape because growing up I didn't get the proper care needed. Now that I'm older and better off I've been trying to get them fixed. They always mention braces to help me but yet never refer me for them. Anyways, I'm always asked if I brushed my teeth that day in which I always reply that I do because I honestly do and it's always as if they don't believe me and just judge me. I was told I needed a cleaning in which I would have happily set up an appointment but since I couldn't take a morning time either today or tomorrow I was told I would be put on a list which seemed a bit off to me. I also was told about several other procedures I would need but was never given an appointment to follow up with them which led me to further believe I'm not welcome. It seemed as if I wasn't wanted there because my teeth aren't perfect and maybe because I wasn't the type of individual they wanted to be sitting in the chair. I have excellent insurance and I by no means have issues paying and I shouldn't have been misjudged. Maybe I read the situation wrong but I just never felt entirely welcome and I felt awful after leaving. I'll be finding a new dentist.

Margaret Holt
5 years ago
Excellent service, always on time, always professional.

Ginnie F
5 years ago
Sure like the I-Pad sign in; all Drs should have this. Our dental care has been great ever since you opened which means superior care. Thank you

KayKay Rainey
5 years ago
Excellent. Wonder atmosphere and great people. Best dentist in Decatur.

splhcb1960
5 years ago
Always a good experience

Jennifer S Henderson
5 years ago
Always friendly and professional.

Julie White
5 years ago
Very personable and caring as well as efficient.

Tab Nichols
5 years ago
Very Satisfied

Tab Nichols
6 years ago
Very Satisfied

Julie White
6 years ago
Very personable and caring as well as efficient.

Margaret Holt
6 years ago
Excellent service, always on time, always professional.

Britt Lovelace
6 years ago
The staff was professional and friendly. Great customer satisfaction!

Ginnie F
6 years ago
Sure like the I-Pad sign in; all Drs should have this. Our dental care has been great ever since you opened which means superior care. Thank you

Jennifer S Henderson
6 years ago
Always friendly and professional.

Jennifer Chambers
6 years ago
Took my 4 year old son here for his first visit. He was not looking forward to it, but the staff was fantastic and he loved it. He's excited about going back in 6 months for his check-up. I would highly recommend this dentist for people with small children.

KayKay Rainey
6 years ago
Excellent. Wonder atmosphere and great people. Best dentist in Decatur.

splhcb1960
6 years ago
Always a good experience

Thomas Steele
6 years ago
I always have a great experience at Decatur Family Dentistry. Dr. Nails and Staff make me feel comfortable. Whether it's a cleaning or filling, they do a great job.

Beth Walldorf
6 years ago
Dr. Nails and her staff are always efficient and friendly. My family is in and out without a long wait.