Downtown Dental- Loop

Downtown Dental- Loop - General dentist in Chicago, IL
25 E Washington St #1921, Chicago, IL 60602
Closed
Opens today at 8:00am
SundayClosed
Monday8:00am - 5:00pm
Tuesday8:00am - 5:00pm
Wednesday8:00am - 5:00pm
Thursday8:00am - 5:00pm
Friday8:00am - 1:00pm
SaturdayClosed
Downtown Dental- Loop - General dentist in Chicago, IL

Downtown Dental now features over a dozen general dentists and specialists, including a periodontist, prosthodontist, pedodontist, and oral surgeon. Both locations are among the largest dental offices in Chicago, featuring beautiful, relaxing views of the city.

Downtown Dental River North and Loop are pleased to be preferred providers for most PPO insurance plans. Both locations participate in a discount dental plan, iSmile Direct, which provides 20-40% off for uninsured patients.

Reviews

Rating 4.8 out of 5 based on 1065 reviews

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Eloise Murphy
2 years ago
Very professional explained all treatment plan in a manner I could except and agree with. So glad to have been referred here.


Eleanor Kopsian
2 years ago
I'm very pleased with the care given to me by Angie and Dr. Borga. They were polite and courteous, and all of my questions were patiently answered clearly and thoroughly. Angie did a wonderful job cleaning my teeth and Dr. Borga explained my xrays in detail assuring me that there was nothing to worry about. Now I feel relieved and calm that there are no problems with my teeth. Thank you so much for your wonderful care. Please take care and enjoy the upcoming holidays.


Chris Rosler
2 years ago
They're effective and efficient. No long waits, no being abandoned in a chair with your mouth open. The out of pocket fees for non-coverable items is low.


MJ Kuffner
2 years ago
Great dental practice. Always on time. Always gentle. Wizards at billing and insurance. Have been going here for over 8 years. Awesome service at every level.


Courtney Conway
2 years ago
Fantastic and helpful staff/employees.


Rodrigo Vinicius Escobar Nunes
2 years ago
I had given 5 stars, but I'll have to rectify it. After bumping into an issue with my insurance, probably because it was a new contract, I've been trying to reach them to continue treatment. A 4k treatment, no less. Absolutely no response to emails or phone calls. Terrible customer experience. Already looking for alternatives.


Russ
2 years ago
This is one of the only dentists in the city that I like. They're super nice and don't try to sell you on things you don't need. They're accommodating and affordable and really just good at what they do. Edit: been a while since I reviewed. Angie is the best. Best dentist location ever


Danyelle Sage
2 years ago
This place has gone way down hill since COVID. Their only redeeming qualities are the nice views and the wonderful desk staff. I've been coming to DD for years prior to COVID and had a wonder male dentist do my original veneers, using very sheer brand that break easily. They have chipped over the years and he always graciously replaced them for free. Well it's 2022 and I've been in a bike accident and chipped the front two. My dentist is no longer with DD, sadly, so I was made to pay $2k out of pocket for replacement veneers. I was then told I would need to wait 2 weeks for them (while wearing these hideously done temps). Well it's 2 weeks and I get a call saying they don't know when they will arrive (literally call the lab? do something?). Will not be coming back here after this treatment process is complete (not that I know when that will be)


Renee Willis
2 years ago
Very nice and clean dentist office. I've only had two appointments and so far it's been a good dental experience. Dr. Lina took x-rays and she showed me the x-rays and she explained everything that I needed done & the cost. If you're looking for a dentist I recommend making an appointment with Dr. Lina.


Candice M.
2 years ago
Switching dentists immediately!!! During a procedure, the dentist grabbed my two front teeth with his hands and pulled them to move my face toward him (instead of asking me verbally or gently shifting my chin) - It was extremely dehumanizing and degrading. I have never experienced anything like that before and when I mentioned it afterwards, I received a very dismissive, nonchalant response from the dentist. I cannot say for sure if it was racially motivated (I am an African American woman and he is a Caucasian male), but it made me extremely uncomfortable and I will never visit that particular dentist again.


Damian Styga
2 years ago
I chose this place based on the majority of the reviews. Maybe they have the best hygienists in the Loop (or purchase the positive reviews overseas), but if you need to have any dental work done (including Invisalign), look elsewhere. I had an initial consult with one of the dentists almost 1.5 months ago. Was asked to do dental x-rays so they could get me a quote on all the dental services I was to do at that clinic. 4 phone calls and 1.5 month later, I still have yet to receive a quote on the proposal. I spoke to 2 people reminding them to send me the quote, they promised to follow up, none of which happened. Fast forward to today, I just got the bill for the x-rays though ... It appears either the dentist I saw is incompetent, office is disorganized, or they just don't need 20k of my money (implant, Invisalign and some fillings). Word of advice, look elsewhere for your dentist. EDIT: After this business responded, I attempted to contact them via email and phone (as they requested), but have not received any response whatsoever. The bill for the X-Rays is still outstanding, but no quote which was the reason they took them. Unbelievable.


R L
2 years ago
First, here are my recommendations (I tried to put a positive spin) 1) Be professionals, learn to introduce yourself and explain what is going to happen, share findings, recommendation and next steps. 2) train your team to use proper techniques, develop finger/hands skills or whatever is that you need to use the tools in a proper way. Evaluate how your team does certain procedures, keep the bar high, keep them trained. 3) Do not dismiss patients' pain, concerns, fears, etc. You do this every day, patients sometimes see you because they have no other choice. 4) You are a business and you try to get more procedures to generate revenue, but put the patients care and needs first. Here is a summary of my experience: Sadly, I did not have a good experience. I have had many deep cleanings due to gingivitis and tartar buildup , so I had experienced skilled dentist professionals that have mastered the techniques, with soft fingers and hands that pay attention to details and are able to do this type of work with care and without inflicting unnecessary pain. But in this case, it was not only excruciatingly painful, but it was done so rough and without any care....then I heard I was the last appointment of the day (Friday), which may explain why they were in such a hurry. I think a dentist came (I am not sure, she never introduced herself...funny, nobody introduced themselves....front desk was the exception, they were super nice) , but only checked my teeth for 20 seconds, and I asked about any cavities or the situation with my gingivitis, but I only got was a sales pitch about doing some kind of cosmetic procedure to close the gap of my front teeth, because and I quote "You don't have a pleasant smile". I was baffled, not offended, but baffled that they would say such things to a patient. I asked again about the conditions of my teeth, cavities, gingivitis, etc. But the Doctor (I think she was a DDS) continued with her sales pitch about the cosmetic procedure. At the end, I was supposed to get some kind of recommendations for care, a special tooth paste to reduce gum inflammation, but I got nothing. Only a horrible experience.


Fang Wu
2 years ago
I used Downtown Dental for many years before COVID and their service had always been stellar. Stopped seeing dentists during COVID, and just went back last month. I got assigned a new dentist, who said five of my teeth need to have the fillings redone, so they did that on my second visit. Shortly afterwards I started to develop a lot of sensitivity against cold water which I never had before, and a piece of filling fell out (!) while I was brushing my teeth. I went back to have it checked out, and the dentist redid 3 of the 5 tooth fillings. Two weeks later at least one of the tooth fillings fell out again, so I can now only chew with one side. I am very disappointed and will switch service after this experience.


IFA Open Knowledge Priests of Humanity
2 years ago
I like loved the reception I received as well as the hospitality. Looking forward to my next visit. Is that crazy for a dentist visit.


Lindsay Turner
2 years ago
They are extremely efficient, and are flexible with my schedule. And even better, they don't harp about my flossing (or lack thereof ;)).


A W
2 years ago
On time quick service!


Michael O'Leary
2 years ago
Best dental experience I've ever had. Always on time. Totally professional. Multiple experts available to troubleshoot different problems with your teeth.


Tim Miller
2 years ago
Cannot say enough nice things about Downtown Dental-Loop. The Office Staff is so friendly and the Dentists are caring and professional. So glad I found this Office.


Robert Gould
2 years ago
Fast, on time, efficient, courteous


Titan Wibowo
2 years ago
Best dentist in the city. The staff is very accomodating, willing to help, and knowledgeable. They are very easy to reach. I'm really thankful for all the help they provide keeping my teeth healthy and I would recommend them to anyone.


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