Dentists’ Office of The Hudson Valley

Dentists’ Office of The Hudson Valley - General dentist in Lake Katrine, NY
1733 Ulster Ave, Lake Katrine, NY 12449
Open
Closes at 4:00pm
SundayClosed
Monday9:00am - 5:00pm
Tuesday9:00am - 5:00pm
Wednesday9:00am - 5:00pm
Thursday9:00am - 5:00pm
Friday8:00am - 4:00pm
Saturday8:00am - 4:00pm

Reviews

Rating 4.3 out of 5 based on 364 reviews

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Joey Gilbert
a year ago
Rude doctors especially the oral surgeon you miss one appointment and he will never see you again


Gabe
a year ago
My wife is 8 1/2 months pregnant and has been having toothaches. We were told that there aren't any emergency visits until next August. Already had to book this upcoming appointment 1 FULL YEAR in advance since that was all that was available. Pretty absurd.


Kyle Barrett
a year ago
I have been to many dentists in my life and this is by far the worst ever. My consultation appointment was rescheduled twice the day before and the procedure appointment was rescheduled three times. My dentist referred me for one thing and Dr. Baluster stated that I didn't need that, but I should get the laser disinfecting. She was REALLY trying to sell me this. I agreed. Now several months later, I still need the procedure I originally went in for and now have to pay another periodontist for a consultation plus the procedure. I spoke with the Office Manager, Leslie on 10/06/22 regarding this. She was so rude and said she would talk to Dr. Balaster the next day and get back to me. Never did. I've left three messages since then for Leslie (with the receptionist Jill) and she never returned my calls, it is now 10/26. I also sent Dr. Balaster an email with no response. This office's staff as well as Dr. Balaster are so unprofessional. Dr. Balaster is just trying to sell this laser procedure so you have to return back to the office every three months and pay more (scam). I was also never made aware that I'd be a lifelong periodontal patient after this procedure, which I didn't even need. Go elsewhere!


Alicia Post
a year ago
Dr. Eric Oh was an amazing oral surgeon. I was very nervous getting my wisdom tooth pulled because of it being so close to the nerve, but surgery went very well with no complications. I would definitely recommend.


Thomas Habernig
a year ago
This place is crazy! I started 2 years ago suffering with three teeth that needed to be pulled. The dentist office told me the insurance company didn't pay for extractions, so I got a new insurance company, which they verified over the phone The insurance company said this dentist carried my insurance but the drs office said they dont accept that insurance. So I told them I'd pay cash and made an appointment. When I got there it was triple the amount originally told. They said they ran it through the first insurance for the lower amount-- the same insurance they told me they didn't take. Now, this new insurance they're telling me they didn't take even after talking with them over the phone verifying this information. The insurance company looked in their directory to verify in network dr and said his name but the dr said he doesn't accept that insurance. I ended up paying cash triple amount due to the pain only to find out one tooth was infected and he pulled it anyway infecting the rest of my mouth. The sheer lack of communication from this office is criminal to say the least. Now in constant pain all along my jaw Too many games here!!!! No matter what they may say here in reviews about their primary care of the patient, DON'T BELIEVE IT!!! Stay far away from this office.


Kevin K
a year ago
Generally professional, considerate, and kind, and they take my insurance. I drive an hour each way to come here. I've had a fair amount of anxiety about dental surgery, and not all dentists are as confidence inspiring. Dr. Oh was very competent and reassuring. The procedure was quick, and there was almost no pain during or after. Dr. Balaster was a little rushed and distracted. I know she has a busy schedule, having waited 6 months for this appointment, but her answers to my questions were abrupt and sometimes off-topic.


Alyssa
a year ago
Initial appointment with Dr. o was delightful! I took my husband to get his tooth removed today I cannot tell you how rude the staff were his appointment time was supposed to be at 3:30 PM and they took him two hours late "due to a supposed gas leak" I don't appreciate how you treat your patients. I don't know the nurse who took care of my husband, but she was very rude and we will not be coming back here. To get another tooth pulled.


Alan Powitz
a year ago
Dr. Oh is very professional. I needed to have a tooth extraction, and he was extremely skilled with the local anesthetic, and very quickly did the deed with a minimum of pain. My regular dentist, who does not do oral surgery, thought there was some question about the adjacent tooth, because of the spreading infection under that tooth, as well, and said that it needed to be evaluated. Dr. Oh was going to remove that tooth, stating that the referral was to have both teeth removed. But the referral was to have them both evaluated, and not necessarily removing both of them. He did not tell me that, and was going to go ahead and remove both of them, saying that this was what needed to be done, according to the referral. That really bothered me. Then he told me that I could have it looked at by an endodontist to see if there was any way to save the second tooth. He should have told me that right up front, rather than telling me he was removing both teeth. If I didn't question him, I am sure he would have gone ahead and done that, because that is what he said he was doing. I wouldn't want to have a second tooth removed unnecessarily, and he did not initially present the Endodontist evaluation as an option until I pointed out to him that the recommendation did not say to remove both teeth. So I would see him again, but with great caution, because his treatment may be over aggressive.


Erin Anderson
a year ago
I understand that lots of places are still recovering from the pandemic, but not being able to schedule a routine cleaning for a year is inexcusable. The receptionist are very nice, but clearly overwhelmed. The excellent pediatric dentist recently left, and as of now I have no clue when my daughter will see a dentist there, but she is scheduled for her 6 month cleaning one year from now. Very disheartening that routine care is no longer able to be obtained.


Ruth Sweeney
a year ago
Dr.Kim is the best dentist ever!!


Don Don
2 years ago
The Hudson valley dentist office are great from dentist to the receptionist !!


Don Don
2 years ago
The Hudson valley dentist office rocks !!


brenda bunten
2 years ago
The staff from the front desk to the Dentist's/dental assistants are amazing!! Very informative and make an effort to make sure you are comfortable and know what is going on step by step during every visit! I would personally recommend this office to anyone and everyone


Ashley Rios
2 years ago
Efficient- quality- Dr. Kim hums a nice tune!


Janet Whaley
2 years ago
Everyone was friendly and professional.


Narisha Pereyaslavskiy
2 years ago
We love Dr. BRYAN!!! He is great with kids!


Niss R
2 years ago
I've been coming here for years. First terrible experience!. Christina is a horrible dental hygienist!. I would never let her touch my mouth again. She is heavy handed and careless. I explained to her that I had a sensitive spot on my gum due to hitting it with my toothbrush while brushing. Instead of avoiding that tooth, she choose to clean it more aggressively there. Also, cutting my gums which are no where near my teeth. I was spitting blood up. Every year I go and never have I ever spit up blood. The lady that use to clean my teeth was not there.


Michelle Moore
2 years ago
The entire staff is greaT DR STEIN IS THE BEST


Gavin Brontoli
2 years ago
I have had a lot of great experiences at this dentist office. But the absolute best experience I have ever had here, was with Christina Sanford! She is the BEST hygienist I have ever been too! Her level of detail was like no other. She's meticulously thorough, she was super kind, and she cut ZERO corners! I have never had anywhere near as extensive of an a cleaning as hers! All hats off to her and I wish her the best and look forward to my next cleaning! Ask for Christina! :-) Cheers! I also think she should get a raise, that's really how good she was!


Jayna Elizabeth DeMare Parker
2 years ago
Every time I call the facility it is always extremely hard and difficult to make an appointment in a timely manner. It is extremely frustrating that I have to wait 3+ months to get a simple appointment. If I could I would give this place negative stars for lack of availability.


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