DentalWorks South Plaza

DentalWorks South Plaza - General dentist in Akron, OH
378 E Waterloo Rd, Akron, OH 44319
Open
Closes at 5:00pm
SundayClosed
Monday9:00am - 5:00pm
Tuesday9:00am - 5:00pm
Wednesday9:00am - 5:00pm
Thursday9:00am - 5:00pm
FridayClosed
SaturdayClosed

Reviews

Rating 4.5 out of 5 based on 260 reviews

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Nikkii Lemonis
a year ago
The staff is awesome! Very friendly, knowledgeable of their medical field! They will hold your hand during procedures! They will make you feel like your not even at the dentist! Thank you! I love doctor Jordan there, and I love Nikkii the EFDA there! Great job staff!


Sue Snyder
a year ago
Awesomeness


Heidi Jones
a year ago
I have yet to be seen at this office but boy can I tell you some things. First off my insurance called and scheduled my childs appt and came back on my line to give me the date and time. After thinking, I called the office myself to see if I could get my other child in also..but Ronelle stated there was no appointment for my child that particular date or time or no one scheduled that date. And mind you she was a very rude, unprofessional person who doesn't belong working with people. So I then called Cigna back to see where exactly my child had an appt scheduled. I had them and Ronelle on 3 way. My insurance then proceeded to read the other Associates notes, with name, date time etc...Ronelle then got smart the insurance lady. She argued and then stated they do see new patients but being the interaction we had earlier she was refusing my child to be seen. Mind you all of this on a recorded line, then when I asked her the Corporate number she told me to Google it and hung up on me. I wish I could write all day because that's just the icing on the cake. Never the less my attorney has been contacted.


Kasey Johns
2 years ago
Well had to have a root canal because the company didn't put my crown on right, the temp fell off twice, then the permit stayed but the one behind it fell off (which was a permanent) all in a matter of 2-3 months. Basically $3,000 down the drain. Also while they kept having to repeatedly fix THEIR mistakes they kept trying to sell me on products like teeth whitening, braces, ect. I honestly wish I had found a more qualified dentist practice sooner!!!


Jonna Pasko
2 years ago
A very nice place to go, the Dentist is so very patient and kind; he's willing to do what I want to do not a whole plan at first. I would definitely recommend for anyone who needs any work done.


Jennifer Compton
2 years ago
After two prior messages and no return phone call. I called and spoke to their office manager regarding a mutual patient that had recently moved to our area. I explained that he had a crown prepped in their office pre COVID and that he had moved away before they reopened. She said they had a new system that didn't allow her to see records prior to 3/2020 and that there is no crown in her office (he paid for this service in full). In our state we are required by law to keep records for 7 years that means x-rays documentation and lab work. I did question them keeping records and then she spoke to as if I were a child... very rude. Granted I'm calling from another dental office. I would think she would have spoken a little more professionally. Now that I see other reviews speaking of a similar experience when presenting treatment plans. I feel bad for a patient calling with a reasonable question and being spoken to that way is... tragic.


Vanessa Vega
2 years ago
If I could rate a zero I would. Went for a routine cleaning because my normal dentist couldn't get me in until November. Didn't even know I had cavities but I had two. No pain prior. Fixed both and one "went bad" within two weeks. Went back in so they can fix the problem & he redid my filling. Before he "fixed it" i was in 6/10 pain. Well now that the numbing meds wore off I am In 10/10 pain & in tears as I type this. I will need a root canal done & I'm absolutely not getting it done here. I do not recommend. Don't waste your time, money or sanity.


Joode 65
2 years ago
I knew I needed extensive work done before I walked in. And I was aware how my new insurance worked. After the dentist examined my teeth, the manager (I assume that's who she was) brought in a "treatment plan" and I about flipped! She insisted that my insurance only covered 50% on these procedures and proceeded to argue with me even though I confirmed my plan and how it worked twice before I walked in. They told me that, first, they wouldn't touch my mouth until they did a deep cleaning. I was also told that in addition to the extractions, there were 4 teeth that needed filled and that I needed a night guard because apparently I grind my teeth at night. When I got home I called my insurance company and we had a 3-way call with them. The manager told me she couldn't change it, that it had to go through corporate and they would have to change it line by line. A week later I hadn't heard anything so I called to check and the snotty manager advised she had a note on her computer, she didn't forget me. I let several weeks go by, having heard nothing, I mean, really? How long does it take? I called and requested my xrays and made appointment with another dentist. First, the new dentist said I didn't need a deep cleaning, then said I didn't have 4 cavities to be filled, and I didn't need a night guard! You figure that out! So, bottom line is, NO, I do not recommend this place unless you want to pay for work that you may not need!


Michelle Schisler
2 years ago
I am very apprehensive when I visit a new dentist. I actually had a nice time at DentalWorks today. Really I did. The staff was friendly, the dental hygienist, Amber, was fantastic, and Dr Baker has wonderful bedside manner. I would highly reccomend if you are reading this.


Raena Snyder
2 years ago
Very friendly and do great work


Abigail Ellis
2 years ago
Great experience. All the staff were friendly and helpful. They do their best to make your experience as good as possible. The dentist went out of his way to save me time by filling a cavity after finding it during the initial exam. Most places would have made you schedule another appointment. I truly appreciate their consideration and kindness. Everything was clean and they follow COVID safety guidelines. I highly recommend this staff!


derrickrw21
2 years ago
fantastic! really took care of me!


heather kennedy
2 years ago
Got my husband in quickly for a broken crown. Office staff was helpful and courteous. My husband really liked the dentist. I recommended this office to a friend just this morning.


Angela
2 years ago
The staff is so accommodating and friendly.


Dawn B.
2 years ago
Is there any reason why it was locked, with no prior notice whatsoever?


Sori Fierce
2 years ago
Like a lot of people, I'm not fond of dentists, but Dr. Baker (general), Amber (hygienist) , and Dr. Ray (orthodontist) were all amazing. Dr. Baker was very knowledgeable. He was talking a bit about some of the new tools they were using. It was obvious that he's always trying to learn the newest technologies and changes that happen. Amber was very polite and professional. You can tell she wants to put you at ease, since she introduces herself with a first name instead of a title. Dr. Ray was very energetic and excited. You can tell he works with a lot of children. He made a lot of jokes and tries to always keep you smiling. Overall, just a great experience.


Pam Rackley
2 years ago
Great experience. Doctor and staff great. Office looks great. Highly recommend.


Nicholas Beach
2 years ago
My husband and I both have seen the dentist Dr.Baker recently and really liked him!! Great disposition, office staff was also great! Faithe


Wendy Glendenning
2 years ago
I am a brand new patient and I have a fear of dentists but everyone here put me at ease. I will definitely continue coming to this location.


Daniel Seiler
2 years ago
Great people!! Would strongly recommend using this place!


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