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Ortisha Wright
a year ago
Unprofessional and the front desk has bad customer service worse dentist I've ever been to

Hayvi Dubon
2 years ago
Customer Service is horrible!!! I have never been to such an incompetent dental office before....front desk staff is super unprofessional and disrespectful!

Anthony Nunez
2 years ago
Thieves and Crooks, Dental. This is the only way I can describe these people. After thinking that my insurance was covering things for me, it turns out these people were charging me OUT OF POCKET for EVERYTHING I had done. I literally spent THOUSANDS of dollars with these crooks only to find out during a routine cleaning that it turns out they were charging me OOP for everything. When I called my insurance, my insurance is like "NO.... We haven't received any claims for Dental Group of South Florida." I called DGoSF and the ladies were incredibly rude about me inquiring about why they hadn't filed claims or whatever and tried to write it off as "Your policy doesn't cover it because it's an HMO or whatever." PLEASE. PLEASE. PLEASE. Find another dentist and NEVER, EVER come here. PERIOD.

Migdelys Benedico
2 years ago
(Translated by Google) I give 1 star because to give your opinion you have to put at least 1, but this clinic is terrible, if you don't want to be given a bad diagnosis and cheated, DO NOT GO to this clinic, they are the worst in Miami, they are not professionals, the Rx bad , the fatal hygiene, they gave me and my son a false diagnosis, luckily we went to another clinic where if we found real professionals who solved my problem ... I hope my opinion helps them to be better! (Original) Doy 1 estrella porque para opinar tienes que poner al menos 1, pero esta clinica es pesima, si no quieres que te den un mal diagnostico y te estafen NO VAYAS a esta clinica, son lo peor de Miami, no son profesionales, los Rx malisimos, la higiene fatal, a mi y a mi hijo nos dieron un diagnostico falso, suerte que nos fuimos a otra clinica donde si encontramos a verdaderos profesionales que resolvieron mi problema...ojala mi opinion los ayude a ser mejores!

Rose-Marie Nazon
2 years ago
I had a toothache for 5 months. Two dentists referred me to many specialists and I had no result. Finally, I came to Dr. Maria Alvarez at South Florida Dental Group and the first time I saw her, I had an improvement. But, like the other dentists, she needed a specialist opinion. At my second visit, based on the specialist report, her competence and her professionalism, my problem was solved.

Lilian Enamorado
2 years ago
Terrible service!

Eduardo Aguilar Rodriguez
2 years ago
(Translated by Google) Too bad there is no zero-star option because it is the least that this business deserves, call to request information and the manager answered me, a person with a lousy, disrespectful attitude, with a PREPOTENT AND ARROGANT tone of voice, as if whatever you were Asking her for something as a gift, it was enough for me to start a dialogue with her so that I did not want to or look out of said office. A call to Bright Health to call attention to this business, because in a few words it implied that this company was like having a Walmart coupon. (Original) Lastima no existe la opcion de cero estrellas porque es lo minimo que se merece este negocio, llame para solicitar informacion y me atendio la manager, una persona con una actitud PESIMA, IRRESPETUOSA, con tono de voz PREPOTENTE Y ARROGANTE, como si tal cual estuvieses pidiendole de regalado algo, me basto entablar dialogo con ella para no querer ni asomarme por dicho consultorio. Un llamado a Bright Health para que le llamen la atencion a este negocio, pues en pocas palabras dio a entender que esta compania era como tener un cupon de Walmart.

helen fernandez
2 years ago
(Translated by Google) I only give 2 stars for the dr who is very good but if I could give 0 stars to the front desk staff I would! I'm tired of making an app for my husband and the day he has to go they call him and tell him no that his date was 30 minutes before and that he missed it! Or when he goes they tell him no that his appointment is for two days later! They do not feel like working and what they do is dispatch the patients by changing their appointment! We have taken about 5 appointments with them because they are on the corner of my house and if I have been able to attend 1 it has been a lot !! Because they always call to cancel or say no that his appointment was earlier and that he already missed it! Even calling him and setting up the appointment two days before, they are able to say that his appointment was not at that time! Horrible job and costumer service! DO NOT COME HERE IF YOU DO NOT WANT TO WASTE YOUR TIME! (Original) Solamente doy 2 estrellas por la dr que es muy buena pero si pudiera darle 0 estrellas al personal de el front desk lo hiciera! Estoy cansada de hacer app para mi esposo y el dia que le toca ir lo llaman y le dicen que no que su cita era para 30 mim antes y que la perdio ! O cuando va le dicen que no que su cita es para dos dias desp ! No tienen ganas de trabajar y lo que hacen es despachar a los pacientes cambiandoles la cita ! Hemos sacado como 5 citas con ellos pk quedan en la esquina de mi casa y si a podido asistir a 1 a sido mucho!! Porque siempre llaman para cancelarlo o le dicen que no que su cita era antes y que ya la perdio ! Aun llamandolo y conformandole la cita dos dias antes son capaces de decir que su cita no era a esa hr!! Horrible trabajo y costumer service ! NO VENGAN AQUI SI NO QUIEREN PERDER SU TIEMPO!

Nestor Zurita
2 years ago
I've been waiting for an hour for a cleanup terrible service.

Farah Mendez
3 years ago
(Translated by Google) Excellent service, they are all very friendly! (Original) Excelente servicio, todas son muy amables!

Nestor Zurita
3 years ago
I've been waiting for an hour for a cleanup terrible service.

Eduardo Aguilar Rodriguez
3 years ago
(Translated by Google) Too bad there is no zero-star option because it is the least that this business deserves, call to request information and the manager answered me, a person with a lousy, disrespectful attitude, with a PREPOTENT AND ARROGANT tone of voice, as if whatever you were Asking her for something as a gift, it was enough for me to start a dialogue with her so that I did not want to or look out of said office. A call to Bright Health to call attention to this business, because in a few words it implied that this company was like having a Walmart coupon. (Original) Lastima no existe la opcion de cero estrellas porque es lo minimo que se merece este negocio, llame para solicitar informacion y me atendio la manager, una persona con una actitud PESIMA, IRRESPETUOSA, con tono de voz PREPOTENTE Y ARROGANTE, como si tal cual estuvieses pidiendole de regalado algo, me basto entablar dialogo con ella para no querer ni asomarme por dicho consultorio. Un llamado a Bright Health para que le llamen la atencion a este negocio, pues en pocas palabras dio a entender que esta compania era como tener un cupon de Walmart.

Lilian Enamorado
3 years ago
Terrible service!

Rose-Marie Nazon
3 years ago
I had a toothache for 5 months. Two dentists referred me to many specialists and I had no result. Finally, I came to Dr. Maria Alvarez at South Florida Dental Group and the first time I saw her, I had an improvement. But, like the other dentists, she needed a specialist opinion. At my second visit, based on the specialist report, her competence and her professionalism, my problem was solved.

helen fernandez
3 years ago
(Translated by Google) I only give 2 stars for the dr who is very good but if I could give 0 stars to the front desk staff I would! I'm tired of making an app for my husband and the day he has to go they call him and tell him no that his date was 30 minutes before and that he missed it! Or when he goes they tell him no that his appointment is for two days later! They do not feel like working and what they do is dispatch the patients by changing their appointment! We have taken about 5 appointments with them because they are on the corner of my house and if I have been able to attend 1 it has been a lot !! Because they always call to cancel or say no that his appointment was earlier and that he already missed it! Even calling him and setting up the appointment two days before, they are able to say that his appointment was not at that time! Horrible job and costumer service! DO NOT COME HERE IF YOU DO NOT WANT TO WASTE YOUR TIME! (Original) Solamente doy 2 estrellas por la dr que es muy buena pero si pudiera darle 0 estrellas al personal de el front desk lo hiciera! Estoy cansada de hacer app para mi esposo y el dia que le toca ir lo llaman y le dicen que no que su cita era para 30 mim antes y que la perdio ! O cuando va le dicen que no que su cita es para dos dias desp ! No tienen ganas de trabajar y lo que hacen es despachar a los pacientes cambiandoles la cita ! Hemos sacado como 5 citas con ellos pk quedan en la esquina de mi casa y si a podido asistir a 1 a sido mucho!! Porque siempre llaman para cancelarlo o le dicen que no que su cita era antes y que ya la perdio ! Aun llamandolo y conformandole la cita dos dias antes son capaces de decir que su cita no era a esa hr!! Horrible trabajo y costumer service ! NO VENGAN AQUI SI NO QUIEREN PERDER SU TIEMPO!

Migdelys Benedico
3 years ago
(Translated by Google) I give 1 star because to give your opinion you have to put at least 1, but this clinic is terrible, if you don't want to be given a bad diagnosis and cheated, DO NOT GO to this clinic, they are the worst in Miami, they are not professionals, the Rx bad , the fatal hygiene, they gave me and my son a false diagnosis, luckily we went to another clinic where if we found real professionals who solved my problem ... I hope my opinion helps them to be better! (Original) Doy 1 estrella porque para opinar tienes que poner al menos 1, pero esta clinica es pesima, si no quieres que te den un mal diagnostico y te estafen NO VAYAS a esta clinica, son lo peor de Miami, no son profesionales, los Rx malisimos, la higiene fatal, a mi y a mi hijo nos dieron un diagnostico falso, suerte que nos fuimos a otra clinica donde si encontramos a verdaderos profesionales que resolvieron mi problema...ojala mi opinion los ayude a ser mejores!

Farah Mendez
3 years ago
(Translated by Google) Excellent service, they are all very friendly! (Original) Excelente servicio, todas son muy amables!

Marisela
4 years ago
(Translated by Google) I am very happy with my dental treatment. I am happy to have come to this office since the girls at the front desk, the assistants and Dr. Alvarez treat you in a special way, with a lot of education and humility. I recommend this dental consultation 100% to all those interested in coming are in good hands. (Original) Estoy muy contenta con mi tratamiento dental. Estoy feliz de haber venido a esta oficina ya que las muchachas del fron desk , las asistentes y la Dra alvarez te tratan de una forma especial , con mucha educacion y humildad. Recomiendo 100% esta consulta dental a todos aquellos interesados en venir estan en buenas manos .

Lavern Villahermosa
4 years ago
The eureka office is great. The customer service from the ladies in the front I believe is Karla and Raisa was excellent. They were helpful and the dental office was clean and my dental service experience was perfect . Thank you I highly recommend them!

Alex Pernas
4 years ago
Amazing staff front desk (Carla) is super friendly and professional. The dental assistants (yiry)know what they are doing would highly recommend them to anyone.