In 1991, a group of dedicated dental professionals saw the need for quality and multi-specialty dental care in many communities throughout the greater Los Angeles area. Their vision was to open state-of-the-art dental care practices that would combine the highest standard of care, the latest technologies, and the services of talented general dentists and specialists to meet the needs of the communities they serve. A family happy with their dental health. West Coast Dental bringing a higher level of dental care and caring to Southern California communities.
Today, that vision has become a reality. West Coast Dental and its affiliated practices have many convenient locations to serve you with an unparalleled level of expertise, service, convenience, and care. Inside of these practices, general dentists and specialists work side-by-side with their friendly, well-trained associates to ensure their patients get the most appropriate care and a high level of personal service.
In 2019 the West Coast Dental Regional Management Team: Cristina Ricalday, Lucy Gonzalez, Joseph Oliver, along with COO, Lucy Juarez and Founding Partner, Dr. Pakravan visited the Childrens Hospital of Los Angeles to donate hygiene kits for teens and adolescences.
The experience was very heartwarming, humbling and so very special. Our Team is beyond excited to partner with CHLA in 2020 and collectively work towards contributing to a great organization. Lucy Juarez, COO
Every holiday season West Coast Dental teams up with the Salvation Army of Southern California to provide underprivileged children with unwrapped toys. West Coast Dental has donated thousands of unwrapped toys in the course of 10 years. West Coast Dental also encourages patients to help donate by giving them a 10% discount on any new service. Tis the season for giving!
While COVID-19 has affected our ability to gather, its also deeply impacted schoolchildren and their families who rely on their schools meals, support, and education. To help support our community, Magicland Dental has teamed up with local school lunch programs to hand out meals, and also toothbrushes, to ensure nutritious meals and continuous oral health education despite the very real limitations of the COVID-19 pandemic.
The program is a continuation of Magicland Dentals commitment to providing local children, in partnership with the local school districts, the quality oral healthcare that they, and every child, truly deserves.
The Magicland Dental team dressed up in costumes (like Spiderman, and the tooth fairy!) to make their mission fun for children all while masked and gloved to ensure absolute safety for staff and guests.
GeriSmiles is a hygiene mobile unit that brings dental cleanings to local schools. As a preferred partner and provider of GeriSmiles we team up to educate children on the benefits are oral health care.
West Coast Dental & Orthodontics, the leading provider of adult and childrens dentistry in Southern California, has partnered with First African Methodist Episcopal Church Los Angeles, (FAME Church LA) to offer free orthodontic screenings for local children aged 12-17 years old.
West Coast Dentals Dr. Crawford provides free braces screenings which will automatically enter each child in for a chance to receive a donated set of braces as a part of West Coast Dentals Day of Giving.
I love working with West Coast Dental because of opportunities such as this to get out into the community and provide the oral hygiene services that are so needed by our community, says Dr. Crawford, resident dentist at the Artesia Childrens Dental Building location. I look forward to seeing everyones smiling faces on Sunday as we perform braces screenings on the ground for those who might not otherwise have access.
West Coast Dental & Orthodontics has teamed up with LifeStream Blood Bank to fullfill their mission of helping save lives by connecting donors and patients through the gift of blood. West Coast Dental is commited to help safe lives and also provide free toothbrushes to all of those who donate at a LifeStream blood drive.
For some people, a visit to the dentists office is an unnerving experience. Thats why at West Coast Dental affiliated practices, weve taken great strides to be sure that everything about our practice is calming and comfortable. From the colors we choose, to the design and layout of the practice, weve tried to think of everything to help you relax. We have toys and games to help keep the children entertained and comfortable treatment areas that are designed to keep you at ease.
In addition, we have special designated areas for our orthodontists and other specialists, as well as private areas where you can speak to our dentists and staff confidentially. Our practices are equipped with some of the latest technology and they adhere to the highest sterilization standards.
The office manager will be happy to provide you with information about our standards and technology. While youll immediately be impressed by our comfortable state of the art practices, its usually our attentive service that patients remember the most.
Our well-trained staff, along with our dentists and specialists, takes pride in making sure that your care is of the highest caliber. With us, you dont just receive quality care during treatment, but our team also strives to give you the respect and attention you deserve throughout the duration of your visit.
When you need the services of a dental specialist, isnt it great to know that expertise may be as close as your friendly, neighborhood West Coast Dental affiliated practice? Working with our general dentists, our team of dental experts is ready to offer the specialized care you may need. For children, that means a specially trained pediatric dentist can offer comfort and care for their special needs.
For teens or adults with smiles that could use straightening, our orthodontists offer unmatched expertise and convenience. And we all benefit from the improved communication that occurs when your dental professionals can work together to meet your needs whether thats a root canal, gum disease, dental implants or wisdom teeth.
Our expertise isnt limited to our specialists. From our office managers to our dental assistants, our treatment planners to our hygienists, all of our team members are well trained and experts at providing friendly, personalized service and care. Whether you need information about your dental insurance, your treatment or your payment options, our friendly staff is here to serve you.
Reviews
Rating 3.8 out of 5 based on 420 reviews
Sort by
newest oldest highest lowestDalesFresh
a year ago
Amazingly friendly staff and the kindest dentist I've ever had
Erika Braxton
a year ago
Wait times are ridiculous. Always 2 plus hours. I had an appointment and waited 2 hours then they told me nothing could be done because what I was here for needed a "long appointment time' so they had to reschedule me 1 month later. Why didn't they tell me that my issue needed a long appointment before?
Milton Navarrete
a year ago
THERE are two areas of performance that I will comment on. My appt was scheduled & confirmed by telephone. I arrived 15 minutes early. When I attempted to sign in I was told that my scheduled appt confirmation could not be found. That oversight was disconserting. After several minutes it was found. I did provide the appt card provided to me at the previous apt. I waited for an approximate 60 minutes to be attended. The waiting area was completely full. I fully acknowledge & understand the range of services is extensive. The age group & respective service provided is broad. Once I was seated the attending technician was attentive & professional. I shared with her my early arrival & the disturbing oversights at the front desk. She knew that I delayed in the front office. I was also conscious that my transportation attentively waited outside with his own schedule also being disrupted. Thank you for your attention...Milton L Navarrete.
Lesley Rodela
a year ago
I was there for an hour and a half with my autistic child and only got X-rays done. I'm very disappointed in the lack of organization and time management. When I requested my child's x rays so that I can go somewhere else I was told that I needed to pay for them. I understand that it is policy, but under these circumstances I feel that it's the very least that should have been done. I went ahead and canceled all future appointments for my child and my other two children as well as ortho consultations. I don't like wasting time and that's what today was a waste of time.
Jane Shen
a year ago
New patient-Be Aware!!! This office operates under deception by luring patients into contract without disclosing their scheduling limitations. They refused to refund when we cancelled the contract on the same day WITHOUT service commencement after we learned they could no longer offer ortho services on Saturdays. The sales rep Juana Celis (She goes by Jenny) told us it was not a problem to cancel and to offer the refund through the corporate office which never happened. We realized later she could refund us right away but intentionally dragged the time in order to put the order through. I filed a dispute with my bank. The bank said the company challenged the dispute by saying we signed the contract, the service started and we were responsible for the payment. After the 2nd dispute, the company said they could only refund us for $2900 because they ordered the invisalign. We told them the contract was signed under deception, it was invalid to start with because we told them we could never make Thursdays which was the only day they had service in Arcadia. We entered the contract in good faith, we should not be responsible for the service that the office could not deliver! We had made numerous efforts to contact local offices and corporate office without any result. It has been ongoing for 3 months. If we still do not get refund within a week, we are going to proceed to the court.
Sandra Valdovinos-Heredia
a year ago
Worst experience. We waiting 2.5 almost 3 hrs to be seen for initial visits. Then orthodontist appointments at 5pm, when we got there i noticed 8 people were booked at 5pm with the orthodontist and we were told it may be an additional 45 min wait. Stop over booking just to get people's money and expect them to wait. We're changing dental group immediately.
Nancy Nguyen
a year ago
I take my 13-year-old daughter to this office every month for her braces. My daughter's appointments used to be scheduled on Wednesdays at this place, and I was satisfied with their service for about a year. When I moved to Orange County a few months after signing the contract for my daughter's braces, I asked one of the office workers if they had any locations closer to where I lived. She told me that I could not switch to a different location until my daughter's contract was over, which caused me to have to drive an hour to Arcadia every month for her to get her braces done. One day, I drove an hour to this dental office, but the office worker told me their orthodontist had stopped working here, and she told me their new orthodontist was only available on Saturdays. Although I was unhappy with this schedule change and the time I wasted driving to Arcadia, I could still manage taking my daughter here on Saturdays. However, I experienced a similar situation for the second time today. I drove all the way to Arcadia only to find out that the office was now closed on Saturdays, and that they had rescheduled my daughter's appointment to a Thursday without my consent. Every time I have to take my daughter to Arcadia, I have to take half of a day off from work without getting paid. I also pay over $130 monthly to pay for my daughter's braces, only to get this poor service in return. As a single mother, my time and money is very valuable to me, but this dental office considers their clients' time and money as worthless trash. This dental office is nice to their clients at first to convince them to sign contracts for dental services like braces, but they treat clients like garbage after the contracts get signed. I wouldn't recommend this dental office to anyone, unless you are looking for a place to waste your time and money on.
Delia Digs
a year ago
Horrible experience. Waited two hours for a basic dental cleaning. Was continously pressured into additional work I didn't ask for but that was reccomended by the staff. Will never come back again. Would not reccomend this dentist to anybody
Jennifer Mcdonald
a year ago
Dr. Lui is one of the most professional, compassionate, spectacular medical providers I have ever had the privilege of working with. Dr. Lui along with every staff member is personable and kind. Each individual goes above and beyond to create an experience of excellence; from the ease of making a timely appointment, to being greeted upon arrival, to the completion of the encounter. Every service touch point is done with focus and intention to the patient/family experience. Thank you all for caring for me and my 2 sons for over a decade.
Helen Chow
a year ago
Need to respect what pt need
Bo Zhou
a year ago
I don't understand how this business can stay in business! A dental cleaning appointment should never take 2 hours. I checked in at 8:30 in the morning and got out at 10:35 am. If I did not complain about the wait I am not even sure I can get out before lunch. I understand the business is under staffed. But they also need to understand people who make early morning appointments have a job that they need to go to! Management really need to do something about it!
Kathleen Kennedy
a year ago
I had a regular dentist for years. I can no longer see him because he doesn't take my new insurance. I was at this office cause I had a tooth that was broken and needed extraction. Next thing I know here is this person telling me it's going to be $600 out of my pocket for pulling a tooth because it needed a graft(she never told me what the insurance woud pay).I told her I only wanted the tooth extracted no graph. She told me the doctor would not pull it with out the graft. Wow. So my only alternative was to go along with it cause I was in pain and I couldn't shop around for another dentist. As far as I'm concerned this place is only out for money . I checked with my regular dentist the next day to see if this could have been done without a '"graft " and he said it could have absolutely been done WITHOUT a graft. I will be reporting this to my insurance company's so they know about this experience. I did not have ,$600 so they put me on a payment plan. What a joke. Here is a perfect example of a place that doesn't not put the patient first and only cares about money. The idea that I had an active infection and was in significant pain and she wouldn't pull the tooth without putting in a graft because I had to pay $600 before she would pull it was irresponsible and put my health at risk. The way they could have improved my experience with them was to just pull the tooth. I did not have that kinda money and that graft.was not needed since I did not plan on replacing it with an implant.
Jennifer Giles
2 years ago
Signed and paid in full for my daughter braces to your office because it was open on Saturdays I am a single mom who doesn't get home from work during the week until 5:30-6pm and without any notice change your ortho to only Thursdays. I would have never chosen to have my daughters braces done at this office if this was a possibility.
dana xu
2 years ago
Waste time and bad service!!! Rude staff, impolite and arrogant attitude, slow service, no any respect to their customers, very expensive price. I was asked at 13:00pm, but till 15:00pm, still waiting in the hall, no any excuse for this delayed service from any staff. I became anxious because another appointment had to be canceled and I increased my voice for a protest, but the front staff pressed me with a much higher voice volume. Rude and conceited, I don't know if they know there were many other dental service providers which can provide much better service than them. A very strange and ignorant dental service organization. I will ask my insurance company to change a new one, this is the worst dental service provider I even met.
Erika Braxton
2 years ago
Wait times are ridiculous. Always 2 plus hours. I had an appointment and waited 2 hours then they told me nothing could be done because what I was here for needed a "long appointment time' so they had to reschedule me 1 month later. Why didn't they tell me that my issue needed a long appointment before?
michael morrison
2 years ago
West Coast Dental is the Puppy Mill of dental cooperatives. STAY AWAY.. They collect payment before service and then overbook and make customers wait forever. What other business makes you pay completely up front. Doctors and dentists become shills for the board at co-ops like this.
Crystal Mountjoy
2 years ago
Absoutly hate the mask policy. No point when people have their mask off to have dental work done.
Lorena Ortega
2 years ago
DR. lui was great and understood all my needs. Virginia was helpful and explained what I needed. Everyone in the office was very nice. I will definitely make this my home office
Jessica Castillo
2 years ago
My appointment was at 10am I didn't get called back until 10:35 to be out in a room for 15 minutes then I was moved to get x rays once I was done I wasn't seen until 11:15 which then was my exam that felt very rushed . I wasn't able to get my teeth cleaned due to timing I had to be at work at 12 . I just feel like patients were over booked and we value our time . Maybe book less so patients are seen at their actual appointment .
Rodolfo Sagastume
2 years ago
(Translated by Google) Bad service, the appointment was for cleaning and they didn't do it because it was full, they are going to report it to the insurance because they are charging for cleaning and they didn't do anything, their response because there were a lot of people (Original) Mal servicio, la cita Era Para limpieza y no la hicieron porque estaba lleno, se va a reportar al seguro porque estan cobrando por limpieza y no hicieron nada, su respuesta porque habia mucha gente
Load more