Dental Excellence of New York(Dr. Robin Hur DDS Dr. Schachner Dr. Canter: Orthodontist)

Dental Excellence of New York(Dr. Robin Hur DDS Dr. Schachner Dr. Canter: Orthodontist) - General dentist in Fresh Meadows, NY
188-01 Union Tpke, Fresh Meadows, NY 11366
Closed today
Opens tomorrow at 9:00am
SundayClosed
Monday9:00am - 7:00pm
Tuesday9:00am - 7:00pm
Wednesday9:00am - 7:00pm
Thursday9:00am - 7:00pm
Friday9:00am - 7:00pm
Saturday8:00am - 2:00pm

Reviews

Rating 3.9 out of 5 based on 102 reviews

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Wendy Jerido
a year ago
I visited for my 6 month cleaning and was not disappointed. Staff was friendly and courteous. Also very detailed and communicated throughout my visit keeping me abreast of every procedure being performed.


khristion seide
a year ago
everyone was so nice


Jatinder Kaur
a year ago
Very nice Dr and staff.


Andera Anderson
a year ago
I've been coming to this location for a while, since Dr Patel was here. They overbooked all the time. Maybe once in a blue moon I come here and don't have to wait, otherwise I wait in the waiting room or in the chair in the office. They literally do not care.


Paul Romano
a year ago
Honestly, very mediocre service- would not recommend at all! So I called them for an emergency appointment; I was having pain in my last mollar (wisdom tooth) and so I was happy that they were able to get me an appointment the same day. I come in; did the whole forms- and sat down; they forgot about me! Waited an hour and a half; patients kept coming in and were getting serviced, but not me- until I go to the front desk and indeed they just forgot about me. That bothered me a bit; but whatever- they took X-rays, I explained everything; the doctor took take 5 seconds and told me I needed surgery for my wisdom tooth to be extracted; he gave me a referral- that's it. I asked for any sort of pain killers (I WAS IN A LOT OF PAIN)- he just said "nothing, take Tylenol) and bye! I felt mistreated. He didn't even give me options, didn't tell me why I was in pain. Nothing! I left disappointed. But I made another appointment somewhere else! They didn't keep me waiting, the prescribed antibiotics, and oral gel, and painkillers! Also a mouth wash. Told me what I had, and why it needed to be removed! They scheduled me for surgery for next week, but the pain killers are working wonders! And I felt very well treated. And welcoming. I highly don't recommend this place.


arias hosseinipour
a year ago
Reception is very kind however, the facility isn't as sanitary as it should be and the communication from the doctors isn't great. Every doctor I've been to explains what they're going to do so it was just odd. One doctor checked my teeth and said everything was "perfect" even though I have 2 cavities and a cracked tooth, by cracked I mean a piece was broken off in a way that food gets stuck in it! So if a doctor doesn't even realize such things that's a red flag for me.


Maria Santos
a year ago
Very gentle and very thorough. Definitely will recommend to other people. Thank You for the excellent service!


Lisa T
a year ago
Dr.Hur is friendly, accommodating& answers all my questions when I visit. He takes time to explain all procedures that are necessary as well as offer options so that I can give informed consent. The staff is also very considerate. Both my brother& I have him as our dentist.


Annie Riley
a year ago
A am a new patient in this place. I was satisfied with nice warm greeting from front desk. I didn't wait for too long, they take me in 10 minutes from appt time. X-ray went nice and smooth, made me feel comfortable. The docter was pleasant and explain everything to make sure I understand. Highly recomended and should give a try. Thank You


I S
a year ago
Went for my my bi-annual check up. I was impressed as Dr. Hur took a lot of time explaining the x-rays the girls upfront are always cheerful. Good communication for setting up and reminding appointments. . Only bad news is I have to get a root canal.!!


Jacob Ganz
a year ago
Excellent dentist. Very friendly office, professional and competent. Highly recommended


May Blue
2 years ago
I went to the doctor four months ago and he claimed that I have a hole and they will send a letter to the insurance company so that we can start the treatment, I waited four months and no one will call until they do. I called, today I went to do the treatment and there was another doctor who claimed that there is no hole at all and it's a problem with the gums and I have to wait another time for them to get approval from the insurance for the treatment she needs to do, in short they wasted my time and money and didn't treat my pain - not recommended and not professional friends beware!! Definitely not recommended!!! I returned home in pain and without treatment.


gaurav kerney
2 years ago
Update: I have been going to this place for 5 years, doctor has now upgraded his front office staff so things are better again. Update (oct 22) front office staff is great now, we have Ms Usha handling the front office and she is very friendly, patient and accommodating. They also have a great hygeniest on fridays here who gave me the best teeth cleaning experience I have ever had. His name is Sanchiny. Keep up the good work


Theresa Germain
2 years ago
Exceptional service. I went to a Dentist who told me one of my tooth could not be saved. I then went to Dental Excellence of New York and that same tooth was saved. Wonderful working team and staff. The receptionists are phenomenal .


Marjorie Noisil
2 years ago
Hi hygienist Chini did my cleaning today and I was extremely satisfied with the job he did. He was very professional.


Melissa
2 years ago
Dr. Hur has lovely bedside manner he is very honest, has a comfortable atmosphere and a completely wonderful staff.


johanna Gonzalez
2 years ago
I have been going to this office for more than 5 years. Always very professional.


Krystal Farmer
2 years ago
Dr. Her is very attentive and takes his time to explain every procedure in great lengths. I have never had an issue with him. My only concern at Dental Excellence is the customer service provided by the front desk staff, especially Monique. She was very rude, sarcastic and even hung up the phone. I did express my concerns to the manager of the practice, Margarita, however it didn't seem as though she was interested in hearing what I had to say by her tone. My only suggestion is that they do better at the front as this is not the first encounter I have had.


Frederick Marfil
2 years ago
Received a great cleaning from Chini A++


Edris Nicholson
2 years ago
Chini was very good im beyond satisfied


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Find the best dentist in: New York / Queens County / Fresh Meadows / 11366