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Olivia Gerstenbacher
a year ago
Unfortunately my experiences here were so terrible I felt the need to warn others to avoid this practice at all costs. The care you receive is absolutely terrible. My crown was fitted improperly and so I got an infection; and I was fully responsible for the cost of the new crown that had to be made. Within 3 weeks I had to visit the office (30 minutes from my house) twice to have my temporary crown redone, as it was done so poorly that it came off despite me not even using that side of my mouth. I consulted other dentists, who, were shocked at how poorly they cared for my tooth, and I've had other dentists fix numerous issues that the doctors at this practice have created in my mouth. On top of this, you should expect 45 minute- an hour wait times for scheduled appointments.They say "You'll be the next to be taken" and then 5 patients who arrived after you are invited back before you are. To add insult to injury, the front desk staff are extremely rude. Between the bills you will incur and the exacerbated dental issues, it is truly not worth spending any time or money here. They don't value you as a patient and make you regret spending any of your time or money here.

Chris McLaughlin
a year ago
I had an amazing experience there and am very pleased so far. I had a bad experience with my first root canal from a different dentist . I was also under Complete Care's care for like 8 mos and could only get 4 filings done. They did small easy ones, only 1 each visit. Then told me that another tooth needed a root canal cause they didn't fill the cavity in time. Luckily Medicaid switched dental carriers and I came here (Dental Care of Vineland) on a recommendation. The dentist and assistant were super friendly and up beat. The dentist confirmed that the crown was all wrong after dealing with it loose and out of position, and being told it was fine. Then she told me she does them there. She was as excited as I was to fix my 6 front teeth. Amazingly my insurance covered it. They made me an appointment for 2 days later. They did all of the work in one day and even made my temporary crowns look great! The lady dentist that did the work took pride in her work. She said that was her favorite procedure and even took pics before the procedure to show me the difference once done. That felt real good. That told me she's proud of her work, really tries her best, and is confident in her ability. It took me 8 mos. between Complete Care and the crown I got. Within 3 days (2 visits) all of the other work Complete Care and the Cosmetic dentist did was fixed, removed, and done properly.. 3 days, not 8 mos. and the work looks great! I'm so glad I came to them. I'd recommend them to anyone. They're friendly, caring, and thorough, exactly what I want from a dentist . I can't speak highly enough of their friendly demeanor, confidence in ability, and quality of work in a very timely fashion ~ ~

David Mufferi
2 years ago
I had a A temporary crown put on this Monday the date August 15, 2022 and today is Thursday And the temporary crown fell off I don't know what they're doing over there but very dissatisfied thank God I didn't have to pay out of my pocket my insurance covered it I don't know why cause I don't do a good job

Jimmy Marco
2 years ago
I certainly will be going elsewhere.

Flavia Anderson
2 years ago
There is usually a wait but I don't care I've been coming here for years.. Then things started going down hill fast it took them "From Agust 2021 until February 2022 to complete a set of dentures" And then I got a call to come in for a cleaning i I had to ask about the dentures, I called today because I have a chip that needs be fixed and was told they have No record of me ever being there and that My phone number came up with someone elses name, It is the same number they called to to say it was time for a cleaning That's a wrap they lost two customers behind this one.

Eviiie
2 years ago
This place is the worst...Staff is friendly but the worst at scheduling and keeping appointments...

Rob
2 years ago
Got told to come to come in at 12 for a x ray I've been in pain all night so they told me I have to wait hours to be seen so I decided to go grocery shopping for my daughter they called and asked if I'm in the parking lot still I said no I had to grab groceries they said they close at 1 can't even treat me for a abcess horrible place

Anon Wizard
2 years ago
Helping me get my life back together after dental trouble. I appreciate y'all for real.

SUE IRIZARRY
2 years ago
I love Dental care in vineland Dr.G , catrina. and mike always make me feel comfortable and help to take the fear out of getting g work done!!! Everyone in this office is great !!

Angelina Borshchik
2 years ago
Not the most pleasant experience. I went to get 3 cavities done my first time about two weeks ago and they went in so fast and did not wait for the numbing to take place. They told me no information and just let me pay. Back story I'm 18 and this was my first time going there in years so I don't know the procedure but I do know it's their job to provide information and to know how long to wait for the numbing to take place not just go in for it. SECOND HUGE FLAW, I went again today 03-01-2022, and it was not nice. The nurse was not seeming to do her job of using the vacuum for all the liquid that goes in your mouth and I kept feeling as though I was drowning and the other thing is I can feel my teeth messed up and I told them and they said everything was fine but it does not feel that way and there's a clear difference. Also I could not say anything to the nurse because I do not wish to be labeled as something I am not or my words taking out of context, I'm just trying to keep it professional. Usually they are good I'm not sure what happened recently just feels like constant rush, I do understand there are a lot of patients but I still would like to feel slight cared for like my first time the nurse was so nice. Also I do like my dentist just wish I was heard better and not over looked.

Tomaiko Reid
2 years ago
They do awesome work!

Cortney Austin
2 years ago
HORRIBLE !!!! I went once because I thought I had a cavity took X-rays dr didn't even introduce himself didn't do anything but look at my tooth and tried saying I needed a root canal. So happy I kept missing the phone calls. Went to a different dentist who introduced himself took the time to sit down and check out my concern plus the rest of my teeth and it's only a cavity ! I knew something wasn't right and now I know why !

Dawn Macrillo
2 years ago
Had oral surgery on Tuesday morning removing two root tips and bone under a bridge (that was put on only months ago at another one of Dr. Pettisani's offices) Knowing I had an hour ride home I was discharged with no paperwork/care, no ice, no antibiotic, no pain medicine. Was told to "stop at wawa for ice because it'll swell really badly" as they had no ice?? By the time I arrived home and was in pain I called to ask what pain relief I should use and/or if I needed antibiotics. After 28 minutes on hold, the rude secretary (I'll leave her name out) advised 'he doesn't give pain meds he advises to take Tylenol and refused to check with him). I figured it wouldn't be so painful if they didn't think a script was needed. It was EXCRUCIATING pain thereafter, and I've had a LOT of dental work, none this painful post work. No one answered in the next day so I contacted their other office (that did the original bridge and had been as helpful as possible unable to make too many decisions as the owner is out of the Vineland office) they prescribed me medicine. Day 4, today, woke up swollen, itching, red on skin, in excruciating pain....... called Vineland office so that the oral surgeon can advise what to do. (Hoping I could get past the office girls that think they are doctors making decisions that affect patients negatively without ever speaking to the dentists.) No answer! No emergency contact, no voice mail, simply rings and rings. The oral surgeon was kind, efficient, numbed me effectively. I think he ASSUMED staff would provide me with instructions, ice!?, emergency contact info....... & thought he'd be notified if a patient was in distress within 24 hrs of surgery...... or at least one would HOPE.

malcolm henderson
2 years ago
Staff are knowledgeable, courteous, and professional. It was a very good experience having dental work done here.

Trish Benfer
2 years ago
What a WONDERFUL place! The staff is great! Dr. Pettisani is kind, understanding and professional. Thank you for a great experience and for helping me get my teeth back in order!

Candie Love
2 years ago
0 starts they delete their review I did on them . Shows what kind of place this is.

frank baker
2 years ago
Thanks Mike our dentech for over 15 years

Sherri Cramer-Worden
2 years ago
Michael is awesome........

Dottie Ayars
2 years ago
Very happy with the care I have been receiving @ Dental Care . The hygienist are very gentle and always have helpful good suggestions on what I need to do to maintain good oral health . Thank you so much, Dottie Ayars

Diana Shevchenko
2 years ago
Amazing staff! Everyone is very friendly and takes great care of me and my teeth! Highly recommend!