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Evan King
a year ago
Worst dental experience ive ever had with them. I had a great cleaning service but dr edwards is all about the money. I have been told multiple times by him I had a lot of cavities but when I go to another dentist and have the spots looked at they say those spots aren't even bad. When it came down to needing a crown for a tooth he drilled to deep and cracked on purpose he tells you that's going to be another 4,000 dollars. Now I have to have a root canal for the tooth he cracked thanks for nothing. I found a cheaper dentist that actually cares about the well being of my teeth not just selling me more dental work I don't need. Hope someone else doesn't fall victim to his schemes.

Ralph McKnight
a year ago
Great experience! Hannah is so friendly and easy on my teeth!

Taylor Phillips
a year ago
Before last week, DAOE was a wonderful dental office in my opinion. My hygienist, who is no longer there, was fabulous and always helped calm me for anything from a cleaning to dental work. I have pretty horrible dental anxiety from bad experiences prior to finding DAOE. Dr. Edwards was very understanding of my anxiety and allowed me to have something to calm me before having a lot of dental work on all corners of my mouth done early in my time there as a patient. The dentist and staff were always friendly and welcoming without seeming to pass judgment as some other offices had in the past, which does not help those with dental anxiety. The last time I was seen at DAOE was toward the latter part of 2020, due to being a COVID nurse in a pandemic and then switching jobs where I was unable to get time off to make an appointment within their operating hours. Fast forward to last week, I had an appt that I had made prior to finding out I was pregnant. 2 hours before my appt, I received a link to fill out paperwork as if I was a new patient so I called to confirm it was legitimate and then ensure they received the information. On that electronic form, I included that I was 6 weeks pregnant. When I called to confirm the office said they received the information and we were all set. Upon arrival, I had to fill out more new patient forms and when I asked why that was I was met with a slight attitude and told it was to update medical history. I had already updated medical history electronically, however I went ahead and filled out the forms with demographic information anyways. I asked if they had archived my chart or something because they weren't just asking if anything had changed since I was there last. After waiting about 5-10 mins, my new hygienist came to retrieve me from the waiting room and asked me about medications I currently take. She starts reading a list that was not the updated list I had provided, including birth control. I informed her that I was not taking birth control since I was pregnant and had notated that on the information I sent in. I was then informed that they could not even clean my teeth because I was 6 weeks pregnant, I had never heard of such a thing and I was already anxious and ready to run out of the building as I typically am. Don't get me wrong, I appreciate looking out for my health and my unborn child's health; however, according to the ADA, ACOG, and American Pregnancy Association - I could not find any evidence to make this credible. All of these professional organizations who set standards for dental health or obstetrics/pregnancy claim that it is encouraged to continue preventative dental care. I am extremely disappointed in DAOE because from the time I called to make my appt to the time I was reminded of my appt by my new hygienist, I was made to feel ashamed that I had not been to the dentist in quite some time. They had no idea of my circumstance and must have not been too concerned for my dental health if I was refused a cleaning even though it's perfectly safe. Should I not be brushing and flossing during my first trimester at home either?? I'll be sure to ask the dentist office who agreed to safely clean my teeth in a week from now! Disclaimer: I've attempted to call the office since last Thursday afternoon after this occurred, but they close at 3. I've called for an hour and a half this morning and cannot get through to speak with anyone about this matter, so that is why I'm leaving this review. I've never had such a hard time getting through to the office. I hope DAOE can review this protocol or at least have a better way of handling things next time for someone like me who already has a horribly irrational anxiety of the dentist just to have all of this happen. I appreciate the previously great care that was provided for my husband and I at DAOE, but this experience was enough to lose our business (even if it isn't as often as we should be making it in ).

Cherith Swartzendruber
2 years ago
Stephanie was extremely understanding while listening to my questions and concerns. She answered all my questions with a lot of detail so I did not wonder about anything. Everyone at this office is a pleasure to see!

stacy mcclosky
2 years ago
Prompt, informative and appreciated! The staff are fabulous and friendly!

Zach Price
2 years ago
Great job in educating you on exactly what's going on with your teeth. Very clean work space and very friendly.

Nelsi
2 years ago
My first visit with Dr Edwards was great! Alicia did my cleaning and she was very attentive and friendly they all are very nice! Thank you.

Paula Kay
2 years ago
Very professional and kind staff. Great for the whole family.

Darrell Wilson
2 years ago
Had our first appointments yesterday with Alicia and Hannah. The entire staff is great and we didn't feel like we were rushed in and out as quick as possible. Highly recommend them!

Ciara Diamond
2 years ago
The team are very friendly and make you that i am their number one priority, since i moved here i have been in o so many different dentists by far i am please with The team of dental associate of Easley.

Poe Headquarters
2 years ago
Alicia is awesome !!! Love the information shared to me to help get in the right path for braces!!!

ASHLEY SULLIVAN
2 years ago
So!! I saw Alicia!!! I am terrified of the dentist! Trust it's been awhile!! She was patient, understanding, and gentle. Her customer service was wonderful as well as the Dentist himself!!! I can't wait to go back!!!

Hadley Greer
2 years ago
The staff is always so nice and helpful! Stephanie was awesome when I got my cavity filled! Dr. Edwards is the best!

Kareem Lynch
2 years ago
Amazing experience at Dental Associates of Easley!! Considering I haven't had my teeth cleaned in 8 years, Alicia and the rest of the staff did an amazing job bringing my teeth back to life!

Joshua Ibebunjo
2 years ago
Very friendly and informative staff. I would recommend this place to anyone looking for a new dentist in the easley area.

Reece Thomas
2 years ago
Great first experience! Would recommend to new patients.

Tabetha Williams
2 years ago
Friendly staff!! Great visit with Rhonda who is one of the hygienist. Always a pleasure here.

Whitney Bourdess
2 years ago
Great experience! The service was amazing!

Sabrina Burnett
2 years ago
Great service by staff and Dr. Edwards, every time we have to visit. We always know we are in good hands in their care.

Anastasia Harris
2 years ago
Very gentle and understanding. Always a safe place for me to go and I always get the best service and positivity from here!