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Christina Curtin
2 years ago
Dr. Schneider & staff at the Menomonee Falls office are fantastic! They put a new retainer on for me when my regular dentist broke it during a routine cleaning & I couldn't say better things about the experience. They really went above & beyond!

Rimanya Krause
2 years ago
My experience at Deerwood Orthodontics has been extremely pleasant. I made the decision at a later age to get braces and I'm glad I did. The staff made it such a wonderful experience. Everyone was always so accommodating. My orthodontist, Dr. Schneider is the coolest dude you'd want working in your mouth. Always a pleasure to talk to (when I didn't have a finger or tool in my mouth ). He is incredibly patient, knowledgeable and skilled at what he does. His patients are lucky to have him. My visits were smooth and never ever had to wait longer than 3-5 minutes. Today, I got my braces removed and I couldn't be happier. Dr. Schneider made sure they were absolutely perfect....and perfect they are! I am one happy patient. Also, I wish I knew all the techs names unfortunately I don't but it doesn't matter because each girl in that office was the kindest, friendliest human being. Heather, at the front desk is awesome! She always made a day or location work for me. In the 18 months of working with Deerwood Orthodontics, I can honestly say it was a better experience than I could've imagined. Thank you for giving me just another reason to smile

Heidi Westfall
2 years ago
Deerwood is extremely professional and always on top of having great customer service.

Deborah Hembrook
2 years ago
I'm a retired school teacher and have always wanted to try Invisalign. Dr. Schneider and his staff have been WONDERFUL. I'm so excited that I started the process -- it was worth the wait!

Abigail Schmitz
3 years ago
New leadership here has resulted in much better communication. They take the time to reach out to patients to make sure concerns are met and the treatment is understood.

Deborah Hembrook
3 years ago
I'm a retired school teacher and have always wanted to try Invisalign. Dr. Schneider and his staff have been WONDERFUL. I'm so excited that I started the process -- it was worth the wait!

Kaitlyn O'Hair
3 years ago
I couldn't recommend Deerwood less! I would give them 0 stars if it were possible. The majority of their doctors and staff are rude, dismissive, and have no respect for your time or concerns. I went there for phase I of my orthodontic treatment, and there were numerous appointments where I would be called back after checking in, only to sit in the chair for over 45 minutes while the technicians would be dilly dallying and talking to each other about things as irrelevant as buying new appliances for their house. The amount of extra school I missed and work my parents missed definitely accumulated to the hours! When it came time for phase II, their recommendations started seeming more and more unnecessary. We went to another ortho (PHM Orthodontists) for a second opinion, where they quickly confirmed what we thought--Deerwood was suggesting unnecessary and extra lengthy treatment options for money. Our insurance covers Deerwood better than any other practices, so we thought maybe we could just finish up phase II and went back for a consultation for Invisalign. We were hoping that Invisalign would be an option instead of their original treatment plan, because as a senior in high school braces weren't much better than crooked teeth. Again, they were dismissive, even as we were just setting up the appointment on the phone. You can imagine they were even worse in person. Right off the bat, they told me I wasn't a candidate. We transferred to Bubon Orthodontists, where they said I was a great candidate for Invisalign! I have had it for 6 months so far and my experience there has been INCREDIBLE! Bubon is also the #1 most experienced and successful Invisalign provider in all of Wisconsin. I am so thankful we switched orthodontists, I just wish it didn't take so much wasted time and money from the unprofessional scam that Deerwood is!

HTS Bookkeeper
3 years ago
This place is horrible with communication. I called my 1st time in December they never called me back. Call again in January and still no call back. Finally in February I left a upset message and someone finally called me back. Yay! finally an appointment. When I arrived for my appointment no one was there, the office was closed. I totally get that COVID 19 just started to affect business at that time but they could have at least called me to cancel my appointment. This has been a waste of my time.

Abigail Schmitz
3 years ago
New leadership here has resulted in much better communication. They take the time to reach out to patients to make sure concerns are met and the treatment is understood.

HTS Bookkeeper
4 years ago
This place is horrible with communication. I called my 1st time in December they never called me back. Call again in January and still no call back. Finally in February I left a upset message and someone finally called me back. Yay! finally an appointment. When I arrived for my appointment no one was there, the office was closed. I totally get that COVID 19 just started to affect business at that time but they could have at least called me to cancel my appointment. This has been a waste of my time.

Kaitlyn O'Hair
4 years ago
I couldn't recommend Deerwood less! I would give them 0 stars if it were possible. The majority of their doctors and staff are rude, dismissive, and have no respect for your time or concerns. I went there for phase I of my orthodontic treatment, and there were numerous appointments where I would be called back after checking in, only to sit in the chair for over 45 minutes while the technicians would be dilly dallying and talking to each other about things as irrelevant as buying new appliances for their house. The amount of extra school I missed and work my parents missed definitely accumulated to the hours! When it came time for phase II, their recommendations started seeming more and more unnecessary. We went to another ortho (PHM Orthodontists) for a second opinion, where they quickly confirmed what we thought--Deerwood was suggesting unnecessary and extra lengthy treatment options for money. Our insurance covers Deerwood better than any other practices, so we thought maybe we could just finish up phase II and went back for a consultation for Invisalign. We were hoping that Invisalign would be an option instead of their original treatment plan, because as a senior in high school braces weren't much better than crooked teeth. Again, they were dismissive, even as we were just setting up the appointment on the phone. You can imagine they were even worse in person. Right off the bat, they told me I wasn't a candidate. We transferred to Bubon Orthodontists, where they said I was a great candidate for Invisalign! I have had it for 6 months so far and my experience there has been INCREDIBLE! Bubon is also the #1 most experienced and successful Invisalign provider in all of Wisconsin. I am so thankful we switched orthodontists, I just wish it didn't take so much wasted time and money from the unprofessional scam that Deerwood is!