Dr. Ashcraft is a pediatric dental specialist who truly believes in the prevention of dental problems, and in educating families about healthy smiles for life. In treating patients, her philosophy is based on respectingchildren, yet caring for them using age-appropriate techniques. Understanding the uniqueness of each child and identifying eachfamilys individual needs is how Dr. Ashcraft delivers gentle dentistry and creates positive dental experiences.
Dr. Deborah A. Ashcraft attended college at Augusta State University and dental school at the Medical College of Georgia, currently Augusta University, where she also completed her pediatric dental residency. She was an Associate Professor in the pediatric dentistry department at the Medical College of Georgia for several years.
In private practice since 1996, Dr. Ashcraft has numerous years ofexperience with nitrous oxide analgesia, conscious oral sedation, and hospital dentistry. She is currently on staff at the Augusta Universitys Childrens Hospital of Georgia (formerly MCG) where she performsoutpatient dental surgeries.
Dr. Ashcraft is married to Rodney David Ashcraft. Their familyconsists of horses, dogs, and cats. Her hobbies include riding and showing her horses, working out, traveling and spending time with her family.
Our team is picked for their keen ability to connect with children. Our office employs the mostpassionate, dedicated, and hard-working team anywhere, and they all love children! One of our strengths is being able to communicate with, and connect with your child. We will reassure them to help ease their nerves. The children are provided with individualized, personalized attention. Dr. Ashcraft and her staff extend themselves in every way to make our families feel welcome.
Assistants are certified to assist Dr. Ashcraft at the hospital during surgery. Assistants are also trained to monitor sedation patients and those receiving nitrous oxide analgesia. All dentalassistants are certified expanded duty assistants and are American Heart Associations PEARS(Pediatric Advanced Emergency Assessment, Recognition and Stabilization) certified. Our office complies with all OSHA/HIPAA/DHEC regulations.
We are also very proud to have made every effort to accommodate our friends with special needs who require specific attention. Our office is a street level, free-standing building with availableparking and a wheelchair ramp. The space was built according to the American Act of Disability (ADA) guidelines.
Dr. Ashcraft performs surgery at Augusta Universitys Childrens Hospital of Georgia (formerly MCG) on Wednesdays. Our office may be closed at times when we are attending continuing education seminars, performing outpatient dental surgery at the hospital, and for holidays. However our answering machine will record messages whenever the office is closed and a staff member will promptly return your call.
If your child should need emergency dental treatment, Dr. Ashcraft can be reached at any time by our electronic phone system. If a message is left on the office answering machine, the machine will alert Dr. Ashcraft's cell phone and she will promptly return your call. This service is only for Dr. Ashcrafts current and active patients.
Parents are encouraged to call the office with any concerns or questions they may have regarding their childs dental health and dental visit. The office staff is highly trained and qualified to assist you with most questions. Dr. Ashcraft cannot leave the children during their treatment, and if a call requires her personal response, she will return your call at her earliest opportunity. The billing staff handles all billing inquiries.
Our office places special emphasis on our comforting environment for both children and parents. From vintage arcade games in the game rooms to the life-sized wall murals, kids feel right at home. It is a unique multi-themed atmosphere that helps children relax and enjoy their dental experience. Children deserve to experience a gentle, caring approach to their dental care.
We are located approximately 2 miles from I-20, Exit 1.Our office is located at 460 West Martintown Road in North Augusta, SC 29841. If you require additional information regarding directions to our office, please call us at(803) 279-9901, ext. 201. View Mapquest Map
If you have SC Medicaid and need a ride for a non-emergency reason, you must now call the SC Medicaid Transportation Broker in your county. They will set up a ride for you, however, they require 3 business days (weekends not included) to arrange for the transportation. Please click on the link above to find out the number you should call.
Disclaimer:The materials on my web site are not intended as a substitute for professional dental / medical advice, and accordingly you should not use this information to diagnose or treat a health problem or disease without consulting with a qualified healthcare provider. I may change or update information contained on this web site without notice to represent recent developments in dental care.
Reviews
Rating 3.3 out of 5 based on 133 reviews
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newest oldest highest lowestJeffrey Pederson
a year ago
Having a special needs child it's always less worrisome when Christy plans the surgery and Dr Ashcraft performs here dental work at Children's Hospital. I encourage anyone with a special needs child to go through this office for their dental care.
Kristie Nelson
a year ago
This appointment was quick and I am happily with the care my daughter received.
Tyechia Lowe
a year ago
My daughter was told that she needed to have four tooth extractions along with four cavities filled. I received a second opinion and no extractions and fillings were needed at this time.
Taylor Carter
a year ago
I used to go to Dr.Ashcraft and would highly recommend going to her if you have young children
Kendra Holloway
a year ago
Ashcraft is very nasty looking for another dentist!!
Hassan Lester
2 years ago
The best dental location I've ever visited. No exaggeration. They were respectable, patient and they make you feel comfortable. My daughter loves this place !
Denise Hazel
2 years ago
Never had a bad experience with this dentist office
Christina Avina
2 years ago
This was truly one of the the most worst experiences I have ever had with a provider. I took my daughter here as a referral. This office refused to let parents in the back with their children which already was very strange to me. We waited for two hours! After Mj was done I was then called back to go over her appointment. The nurse tells me Ashcraft had a very hard time with Mj being uncooperative. I let her know in the past she has very traumatic experience at the denist before. The nurse was very professional and apologized to Mj that she had that experience before. Ashcraft then came in the room and immediately started to attack my daughter and myself saying how disrespectful mj is and that she can't work on her and that Mj shut down and would not talk. I then asked her to stop talking to me in the tone that she was. I then asked her if my daughter really hit her....her answer was NO , she put her hand up. So now she just lied on my child. Come to find out Mj put her hand up because Ashcraft scrapped her gum and Mj reacted. Mj then told her that she hurt her, Ashcraft said "no, I did not." I also explained to her that my child does not handle high stress well and she does shut down and will not talk but AS A CHILDREN'S DENTIST...you should know how to handle a child. She continued to be completely disrespectful and so hurtful towards myself and Mj while MJ was in the room with us. Mj had her head down balling her eyes out. I then excused ourselves from the room because how dare you!!! After going to back to the waiting room, I asked one of the nurses if Ashcraft is always like this and she couldn't even say anything...which said enough. I would NEVER recommend anyone going to the office. I had to apologize to Mj for having to experience Ashcraft's dentistry.. I also have been made aware of a friend who worked their, she said Ashcraft is awful to her employees and to her child patients. I am not one to do this but this is not ok!!!
Connie Glover
2 years ago
Everything was fine. Grace is so nice when calling to remind us of the appointments. The dental staff is great too.
Ria
2 years ago
Dr. Ashcraft chose to cancel my son as a client on her list without telling us why or anything. My son is special needs and it is hard to find a dentist to care for his teeth. I thought that was very rude of her. Then, when I called, the administrative assistant acted like she could not find my son's file because she said it was tucked away in the attic of patients that they no longer served. That doesn't even make sense. At some point you still have to transfer records. You just can't simply say they are in the attic right now. The assistant said Dr. Ashcraft dropped us because she sent out an appointment and we never responded. Okay, I moved a few times yet my number has been the same for over 13 years. A phone call would have been nice and my voicemail box is never full. Yes, it was difficult subscribing to her mandatory appointments because I have a job. Appointments should not be mandatory. I should have a day and time to select, not you assign me a day and time. I am utterly appalled. I was always respectful and kind to her. Never caused any trouble. I swear, this world has really cruel people in it. Dr. Ashcraft: you dropped us because we moved and your appt letter never reached us, but you and your staff never called a working number that was on file and did not leave one voicemail. Very rude and unprofessional to say the least.
Kaeshanier Cooper
2 years ago
Best dentist ever never in my years of taking my kids to the dentist have I ever found a dentist like this they are the best
Kimberley Howard
2 years ago
Theses Reviews are horrible thanks for letting me and my family know and if everyone is saying the same thing on different experiences then it has to be true this place don't need to be in business especially when it comes to children and the reviews range from now to previous years ago and just like everyone else I do my research for anything before I make my final decision.
keisha Burnsasbcvnnb
2 years ago
My daughter loves this office. Due to insurance, we recently changed to Dr. Ashcraft and I am so pleased. You may experience a wait time but the service is worth.
Marquidria Jordan
2 years ago
They provided my child with love and care at his first appointment. The environment is so loving and catered to the children and I love that! Thank you all so much for your time and taking good care of my child!
Jenny Goeddel
2 years ago
Very good with children. Atmosphere is great for all children, office decor is kid friendly. My kids love going to the dentist
Jennifer Lopez
2 years ago
My son is a special needs child and Dr. Deborah Ashcraft and her staff are so amazing! My child and I had such a great experience with the Doctor and her staff! We are so blessed to have such a wonderful Doctor and staff that will take such great care of our special needs child.
Deborah Randall
2 years ago
Great communication with staff and we all shared a few laughs which is something I think we can all use just to keep the bad days at bay
Lindy M
2 years ago
Beware of this dentist!!! My husband was told that my 4 year old child would have to go back and be strapped into a papoose by herself. He was not comfortable with that, because our daughter is terrified of the dentist, she has seperation anxiety & she is claustraphobic. So he explained that to them & was told to find a different dentist. Im sorry, but forcing a 4 year old child into a papoose & seperating them from their only advocate to pull out a tooth is insane. Its like they don't care if they traumatize children. The fact that she told my husband to find a different dentist all because he was raising some concerns for our daughter's care is showing a ton of red flags. And i will also mention that he heard another child screaming out of pain in the room over and dr. Ashcrafts response to that was that he needed to learn to control himself and hold it together. And he was actively telling her that it hurt. But she did not care. I believe she doesn't want your child to have an advocate in the room with them, so that she can do what she wants.
Candace Jackson
2 years ago
Our first appointment was amazing! We haven't had the best experiences with dentist but Dr. Ashcraft and her staff were very informative with every step! They were so kind, made sure every concern or question was answered and made sure my daughter was comfortable! By far the best experience and we are so lucky to have found someone who truly cares for their patients!
Rosa I Ortiz Laguna
2 years ago
Is sad to read comments so rude from mothers who probably can't even control their own children and expect to someone else to do it. My son has been attending this office from his first time, he is turning 15 soon and we LOVE THE WHOLE STAFF !!!!, so my recommendation is if you are not happy with the service just go somewhere else but don't ruin the reputation of a hard worker people like them . Oh and about the wait, pandemic brought a lot of changes everywhere and I don't mind waiting on my vehicle watching my Netflix series, cause my health comes first and my son needs too, so I take the time when he is having his appointment
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