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BRN TYL
a year ago
Amazing find as I drove by this new dental office located at 2449 E. Plaza Blvd. Went for my first appointment and felt very comfortable with the front office Staff Sandra, X-ray tech Magdalena and hygenist Winnie. All professional, very polite, and friendly. Dr. Imelda was extremely honest and detailed in her explanations of my dental needs. Felt at ease all along that I was in good hands without having to worry about them doing any unnecessary procedures. Reasonably priced and definitely worth returning for follow-ups. Hopefully, we will continue to remain long-time satisfied patients. Kudos to all for a job well done! See you again soon. Highly recommended! :)

John Marone
2 years ago
Ok, came here the previous year as I needed an Emergency extraction and another tooth that needed a filling, needed a lot of work but that was for the future. The infection in my tooth is more important right now. The "dentist", has to do a cleaning first as I requested that to really make sure what was wrong. Long story short, I waited a week or so to come back to have the tooth removed(even had to take additional medications (preexisting condition) and discontinue another in order to have the extraction), due to the fact that it could lead to issues for me down the line. I do as stated, came in on my scheduled appt, first thing off the bat was being told that an extra item the "dentist" wanted was not covered after being told it was. Bone graft. I explained my concerns(especially after being told it was covered) and opted not to get the bone graft as I needed to speak with my Cardiologist before I consent but if anything pull the tooth out! This conversation was with the front office receptionist mind you, she repeatedly had to go to the back amd forth and talk to the "dentist" to get info I was requesting. During my time with the cleaning, the dentist left twice to go assist another patient with another technician. So at one point I had the cleaning tools hanging out of my mouth with no one around.... yeah. When you're desperate right? Digressing, the receptionist returns and tell me that I am being referred out to a specialist as the "dentist" does not want to perform my extraction anymore due to concerns. If there had been concerns before that could prevent the procedure why was I not notified until day of procedure when I've already had to take medicines and stop others? After talking to even my insurance they explained to me(at least the associate I dealt with) that I made the right choice if I did not feel comfortable with their services. Needless to say I have not gone back! Found an Amazing Dentist right down the street and around the corner(Dr. Alex). Absolutely redeemed all the past dental issues I've had and redeemed a lot of dentist out there. He's a bit on the higher end of pricing but it's been all worh it! Especially for my partial I needed. Once he saw the tooth/infection in question, he immediately told me "I don't care if you get the bridge, that tooth is coming out today!" I've had multiple visits to rectify the other issues. So... I unfortunately DO NOT recommend this location. I know people who have had a good experience here(I've asked them to rethink and scrutinize services recieved), but in all honesty. In this day and age, if you can't meet your clients face to face especially when you have left said client to handle other clients before, can't give compelling evidence for necessity of procedure/service, and then to leave them hanging when they're truly in need? Bad service, lack of compassion, lack of knowledge from the staff and just an overall bad vibe from this place. Hope your dental issues get rectified sooner then later.

Sheila Rogers
6 years ago
Love her and the fun friendly staff. After 12 years of living in SD I have Finally found a dentist I trust!! She is not out to gouge you into expensive treatments you don't want or need. Also has Saturday appointments 1 or 2 times a month.

Sheila Rogers
7 years ago
Love her and the fun friendly staff. After 12 years of living in SD I have Finally found a dentist I trust!! She is not out to gouge you into expensive treatments you don't want or need. Also has Saturday appointments 1 or 2 times a month.