Sort by

Sharon Thibault
2 years ago
Full set of dentures are trash and my insurance paid 4k dollars for! Hardly ever seen the dentist almost everything was done by unqualified dental assistants!! The assistants all whisper in Spanish and act like they are making fun of you!! The dentist is a very young smarta$$ I only can get a set of dentures once every 5 years with my Medicare supplement insurance!! I cannot where them at all they do not line up! I have been humiliated by the office staff and I'm so upset they were treating me awful when I first came there and now I have dentures I cannot wear! I'm calling care plus today to see if I can have them redone by another dentist but probably not! This office is awful and I'll dare you complain is their attitude!!

Kendra Westra
2 years ago
Belinda, the office manager, helped resolve a fee dispute that has been going on for 6 months. She was professional, efficient, diligent, and pleasant to work with. She worked with the insurance company as well as me, the patient. Due to this resolution, we will continue to use this office.

Briana Kocon
2 years ago
Where is George ? George was the one always cleaning my teeth . These last 2 times I had someone new . Actually noticed the whole staff is new . What happened ????

Kimberly Jackson
2 years ago
I just returned to this office recently and the front office staff was very nice. My appointment was originally at 10am and they called me that morning .to reschedule it for 11am which was OK with me that day. The wait for service can sometimes be long which it' always has in the past but today it wasn't bad at all. Yes I had to adjust my schedule because the office was behind however as for me someone wwho had and still working in customer for 30 years in management,I'm also a business owner etc I know the importance of customer service and just how if you make your customer feel that their time is valuable remembereing they are paying then it ease up.the pain of any inconvenience. I told the staff "Shawn" that I appreciated the smiles, the making sure they update me even when running behind and most of all the smiles.

LadyChai81
2 years ago
I've had my dental cleaning canceled by them on 3 occasions. Each time they would schedule me a month out. This last time they called me the day before the appointment and stated they had 'something come up' and will need to reschedule. I couldn't talk at the time because I was working. I called back at 5:40pm, the office closes at 6pm. They already had the after hours team answering the phone. The excuse was that they are short staffed. This used to be a great office. I do not recommend them!

shannon territo
2 years ago
The staff is very rude , I tried to stay with the dentist bc he's great but there Secretary is very confrontational and that makes the practice bad , my last visit I came in signed my name , sat waited an hour , I had an asthma attack , I went to the window, told her I couldn't breathe and that I would be in my car , I went to my car to take my inhaler, I get a call from this secretary stating they are ready for me , then goes on to say I'm rude?! Wait what?! So I walk in and she's yelling at me saying I'm rude? No lady your rude , she's just rotten person and that can destroy a practice, on top of that I heard her on the phone talking to a person who has Medicare, she was super nasty to that patient saying I don't know what you want , that it's day to day and there's nothing else she can do for them I was floored, she was loud and I could hear all this persons private medical information. I thought we'll this is my last time here

Madeline Valdata
2 years ago
The doctor is phenomenal. Unfortunately the office manager is rude and thinks she can talk to people any kind of way. She's personally been rude to me in the past. But I let it go but then she turns right around and was rude to a potential patient. She will pretend that it is you that is being obnoxious. She is a gaslighter and very good twisting words. When I called up there to speak to her she had the audacity to hang up. She will accuse you of yelling even though she is the one who pitches her voice High . The doctor is great but let me suggest that people go someplace else because of his front-office people. Until he changes who presents in the front he's going to continue to lose money.

Sarahsue735 ziplock
2 years ago
Excellent dentist. Dr. Parker will be my dentist from now on

Matthew Salava
2 years ago
Jorge always does a good job cleaning my teeth! Good experiences overall w/Dr. Parker's dental practice. There have been a few previous times where miscommunication or non-communication from the front office has resulted in non-available appointment dates/times after they were previously set. Overall good experiences w/this dental office

Brianna Morin
2 years ago
Hour long waits everyone regardless of appt. But the staff is friendly and amazing.

Lori Gross
2 years ago
We have been going here for several years, I liked that they didn't try to up sell. Just basic care. In Feb 2021 my daughter went for her a cleaning and had a brown spot on her front tooth. Dr Parker was rude and dismissive to my daughter when she asked about it, even said he didn't have time for this and left the room. She received a poor cleaning and came out with the assistant that said it was a chip and couldn't be fixed, to not worry about it! I immediately made an appointment with another dentist. It was not a chip, it was a large cavity along with 2 other front teeth, she has had 3 root canals and 4 crowns, plus there were 3 other cavities on the molars with one of them needing a root canal and they said she was fine! I am very angry and worried what all is wrong with my teeth.

Lola Sage
2 years ago
Friendly and knowledgeable staff always make me feel comfortable while I'm there. I think Dr. Parker is great and has done an outstanding job on my teeth.

Jennie Dush
2 years ago
Nastiest customer service I have ever talked to!!!!! Get better staff David Parker!!!!!!!!!!

Dee Acevedo
2 years ago
Such sweet and attentive people in this practice. Everyone is great and especially Dr Parker and Mark!! They do awesome work!!

Sarahsue735 ziplock
3 years ago
Excellent dentist. Dr. Parker will be my dentist from now on

Linda Rachelle Dennis
3 years ago
Great Friendly service Dr. Parker is very good. Highly recommend.

Scott Kuhne
3 years ago
He does good work when they get to you

Matthew Salava
3 years ago
Jorge always does a good job cleaning my teeth! Good experiences overall w/Dr. Parker's dental practice. There have been a few previous times where miscommunication or non-communication from the front office has resulted in non-available appointment dates/times after they were previously set. Overall good experiences w/this dental office

Linda Wilson
3 years ago
Surely a patient's time must be worth something! An afternoon of waiting should not be the norm. I would rather be told i can't make an appointment right away than be scheduled a week out for a cleaning and wait for hours. Especially during this time of social distancing and wearing of masks. What finally made me leave after 1 hour and 47 minutes of waiting, ( and 3 more people ahead of me ) ; A lady with a later appointment, was called back before the earlier appointments because she has a friend by the name of "Mark" that works there. I'll find another dentist as the office management here has unreasonable expectations of there patients time.

Brianna Morin
3 years ago
Hour long waits everyone regardless of appt. But the staff is friendly and amazing.