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Angel Belliard
2 years ago
My wife went in for a fill in and has been experiencing horrible pain for a month already. After repeated attempts of trying to get help for this pain from the fill in it has been to no avail. Recommended a toothpaste for sensitive teeth but even after explanation that it was not having any real effect we were told that it was out of their hands. Currently looking for a new dental office, good luck to anyone else going here in the near or far future. Kind Regards, a disappointed ex client

Danii
2 years ago
Horrible work just horrible

Liz Mos
2 years ago
(Translated by Google) The only good thing is the kindness of Dr. Santana. The waiting time, even with an appointment, is approximately 1 hour. Maybe you do not wait much at the reception but inside in the work chair, it is quite the waiting time. Then the receptionist has not a very good character. It is seen that he has a lot of workload. However. Despite that, I liked going for the kindness of the dentist. However, taking my son there was a total disappointment. I asked him previously if he could see my baby. She said yes. I wanted to take it with her because she is very calm, patient and kind. However, he saw that he had cavities and only recommended that I brush his teeth. At that time he did not recommend that I go to any pediatric dentist, so the cavities continued to progress. I took it back because a very small piece of tooth broke. But they didn't even take X-rays and he told me again to brush his teeth, he half cleaned them. Again, he did NOT recommend going to a pediatric dentist. Then after a few days I identified that my son was already in pain. So I called him and he told me to go to a pediatrician. I took him to a pediatric dentist in Manhattan and he said it was too late to save the tooth. They did X-rays and the nerve was already infected. It seems very unprofessional and unethical that I didn't even take X-rays from the first visit with cavities. Or that she wouldn't send me to a children's dentist if she couldn't take X-rays. I lost confidence in going to her. Trust too much. (Original) Lo unico bueno es la amabilidad de la Dra. Santana. El tiempo de espero, incluso teniendo cita es de 1 hora aproximadamente. Tal vez no esperas mucho en la recepcion pero adentro en la silla de trabajo, es bastante el tiempo de espera. Luego la recepcionista tiene no muy buen caracter. Se ve que tiene mucha carga de trabajo. Sin embargo. A pesar de eso, me gustaba ir por la amabilidad de la dentista. Sin embargo, al llevar ahi a mi hijo, fue decepcion total. Le pregunte previamente si podia ver a mi bebe. Ella dijo que si. Lo quise llevar con ella porque es muy tranquila, paciente y amable. Sin embargo vio que tenia caries y solo me recomendo lavarle los dientes. En ese momento no me recomendo ir a nigun dentista pediatrico.Entonces la caries siguio avanzando. Lo volvi a llevar porque se me rompio un pedacito de diente muy pequeno. Pero ni siquiera rayos X le tomaron y me volvio a decir que lavara los dientes, medio se los limpio. De nuevo, NO me recomendo ir a dentista pediatrico. Luego a los pocos dias identifique que mi hijo ya tenia dolor. Asi que le llame me dijo que mejor fuera a un pediatrico. Lo lleve a un dentista pediatrico en Manhattan y me dijo que ya era muy tarde para salvar el diente. Le hicieron rayos X y ya tenia infectado el nervio. Se me hace muy poco profesional y nada etico que ni siquiera tomara rayos X desde la primera visita con caries. O que no me mandara con dentista de ninos si ella no podia tomar rayos X. Perdi la confianza en ir con ella. Confie demasiado.

Liz Mos
3 years ago
(Translated by Google) The only good thing is the kindness of Dr. Santana. The waiting time, even with an appointment, is approximately 1 hour. Maybe you do not wait much at the reception but inside in the work chair, it is quite the waiting time. Then the receptionist has not a very good character. It is seen that he has a lot of workload. However. Despite that, I liked going for the kindness of the dentist. However, taking my son there was a total disappointment. I asked him previously if he could see my baby. She said yes. I wanted to take it with her because she is very calm, patient and kind. However, he saw that he had cavities and only recommended that I brush his teeth. At that time he did not recommend that I go to any pediatric dentist, so the cavities continued to progress. I took it back because a very small piece of tooth broke. But they didn't even take X-rays and he told me again to brush his teeth, he half cleaned them. Again, he did NOT recommend going to a pediatric dentist. Then after a few days I identified that my son was already in pain. So I called him and he told me to go to a pediatrician. I took him to a pediatric dentist in Manhattan and he said it was too late to save the tooth. They did X-rays and the nerve was already infected. It seems very unprofessional and unethical that I didn't even take X-rays from the first visit with cavities. Or that she wouldn't send me to a children's dentist if she couldn't take X-rays. I lost confidence in going to her. Trust too much. (Original) Lo unico bueno es la amabilidad de la Dra. Santana. El tiempo de espero, incluso teniendo cita es de 1 hora aproximadamente. Tal vez no esperas mucho en la recepcion pero adentro en la silla de trabajo, es bastante el tiempo de espera. Luego la recepcionista tiene no muy buen caracter. Se ve que tiene mucha carga de trabajo. Sin embargo. A pesar de eso, me gustaba ir por la amabilidad de la dentista. Sin embargo, al llevar ahi a mi hijo, fue decepcion total. Le pregunte previamente si podia ver a mi bebe. Ella dijo que si. Lo quise llevar con ella porque es muy tranquila, paciente y amable. Sin embargo vio que tenia caries y solo me recomendo lavarle los dientes. En ese momento no me recomendo ir a nigun dentista pediatrico.Entonces la caries siguio avanzando. Lo volvi a llevar porque se me rompio un pedacito de diente muy pequeno. Pero ni siquiera rayos X le tomaron y me volvio a decir que lavara los dientes, medio se los limpio. De nuevo, NO me recomendo ir a dentista pediatrico. Luego a los pocos dias identifique que mi hijo ya tenia dolor. Asi que le llame me dijo que mejor fuera a un pediatrico. Lo lleve a un dentista pediatrico en Manhattan y me dijo que ya era muy tarde para salvar el diente. Le hicieron rayos X y ya tenia infectado el nervio. Se me hace muy poco profesional y nada etico que ni siquiera tomara rayos X desde la primera visita con caries. O que no me mandara con dentista de ninos si ella no podia tomar rayos X. Perdi la confianza en ir con ella. Confie demasiado.

Anderson
3 years ago
Dr. Santana is an absolutely excellent dentist and cares her patients very well Her staffs are very kind as well Specially, if you are considering to place dental implants, just stop by her office and get a consultation I love her~!!!

Anderson
3 years ago
Dr. Santana is an absolutely excellent dentist and cares her patients very well Her staffs are very kind as well Specially, if you are considering to place dental implants, just stop by her office and get a consultation I love her~!!!

R C
5 years ago
Very professional dental office. Excellent patient care. Doctors bedside manner very polite, caring and she is super gentle. Very clean and well organize office. Would definitely come to this place again.

Haris Siddiqui
5 years ago
Very nice and experienced dentist . Friendly office staff . Short waiting time . Good experience .

R C
5 years ago
Very professional dental office. Excellent patient care. Doctors bedside manner very polite, caring and she is super gentle. Very clean and well organize office. Would definitely come to this place again.

Juan Jose Richardson Herrera
6 years ago
The staff is amazing

Elisabel Rodriguez
6 years ago
(Translated by Google) The attentions of all the staff were excellent, the doctors especially made me feel very comfortable, I felt very satisfied with their work and I will definitely return for everything that has to do with my dental health, I recommend the office of dr. santana and her estaff 100% (Original) Excelente las atenciones de todo el staff, me hicieron sentir muy comoda en especial los doctores, me senti muy satisfecha con su trabajo y definitivamente regresare para todo lo que tenga que ver con mi salud dental, recomiendo la oficina de la dr. santana y su estaff 100%

Soriennys Brito
6 years ago
Dr. Ramirez is an excellent dentist! I would recommend him any day! He truly cares about his patients and makes sure to take the necessary time to get the job done right!

Yehara Brito
6 years ago
Very friendly and accommodating place!

Haris Siddiqui
6 years ago
Very nice and experienced dentist . Friendly office staff . Short waiting time . Good experience .

Juan Jose Richardson Herrera
6 years ago
The staff is amazing

Elisabel Rodriguez
6 years ago
(Translated by Google) The attentions of all the staff were excellent, the doctors especially made me feel very comfortable, I felt very satisfied with their work and I will definitely return for everything that has to do with my dental health, I recommend the office of dr. santana and her estaff 100% (Original) Excelente las atenciones de todo el staff, me hicieron sentir muy comoda en especial los doctores, me senti muy satisfecha con su trabajo y definitivamente regresare para todo lo que tenga que ver con mi salud dental, recomiendo la oficina de la dr. santana y su estaff 100%

Yehara Brito
6 years ago
Very friendly and accommodating place!

Soriennys Brito
6 years ago
Dr. Ramirez is an excellent dentist! I would recommend him any day! He truly cares about his patients and makes sure to take the necessary time to get the job done right!