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a year ago
waiting for a week for a callback from Dr Gloria or owner. recent expereince makes me feel like i have been forgetten about. Staff failed to get me my appointment and made several errors when setting up my appointment resulting me not being able to be seen. tried to get it resolved at the admin level but this resulted in me getting talked over, interrupted, and eventually hung up on. if i was the owner, i would definitely want to hear about this atrocious calamity, and i still need an appointment. Calling back and being put out a month away for an appointment s not acceptable. I originally scheduled my appointment weeks ago and lost the past month because of the staff incompetence or failure to help me out. Called back on 10/27/22 and asked for Gloria nieto Still waiting on a call back. I literlly don't know another way to get this escalated. please call kathryn johnson - client will take down once i receive promised callback

Macrisu S
2 years ago
Excellent Dr and staff Very knowledgeable honest good human being God bless her.

Eugene Williams
2 years ago
Dr and staff were great!

Daimarelis Reyes
2 years ago
(Translated by Google) A great Dental Clinic is very professional, its doctor is well prepared and her assistants go hand in hand with her. It is a blessing to have found them. I recommend them to everyone. (Original) Una gran Clinica Dental son muy profesionales su doctora esta bien preparada y sus asistentes van a la par con ella. Es una bendicion haberlos encontrado. Se las recomiendo a todos.

Manuel Camacho
2 years ago
Amazing Dr. came here to get my cleaning done staff was great and very kind Dr. was very caring and professional, she explained my treatment and what I needed to get done.I was in and out in no time will for sure be coming back!!

Kay Pinder
2 years ago
Words can not convey my experience with Dr. Gloria, Dr.Gloria was so impressive with my daughter that has down syndrome, she made her feel so special and loved. Dr. Gloria is very professional and caring, My daughter was very fearful but she made here feel very comfortable and at ease. I will recommend Dr.Gloria to anyone and her staff is remarkable.

Suyapa Garcia
2 years ago
I'm completely speechless. Dr. Gloria Nieto is a superb professional who is both respectful and knowledgeable about the work that they do. Her assistant provides medical care while remaining mindful of your requirements. They are comparable to front-office customer service. For a long time, I've been looking for this type of dental care and service. The clinic is outfitted with the most cutting-edge dental technology available. They may be a small business, but they do not offer a small service. They don't need anything else to be considered the best. Congratulations to the physician and his staff. I'll see you later,

Mhd B Tumeh
2 years ago
well I write this review on behalf of my wife.. regardless she is from the same country than the doctor she got a very unprofessional and not solidarity or sympathy with her situation. they left her with an awful cosmetic issue, not care of how she felt , careless with not responde to her emergency... the dr only care about money ,also her personality is very dry and rude. for her is not important how the patients feel. don't recommend to nobody....

Adrian Lopez
2 years ago
Excelente Team

R C
2 years ago
1. Insisted on a credit check for a cleaning even though I have insurance. 2. Refused to allow my husband to hold my nursing baby so I could get a cleaning. Made them wait in the hot car 3. Had me spend an hour filling out paperwork then refused to clean my teeth without an x ray. I've had too many x rays and don't need more. I just need a cleaning. 5. Say they care about health but have air wick in the office. So we get to have an asthma attack too. Because they care about my health. They threatened to call the police on me after I told them I don't want an x ray. I pulled out my camera and told them to repeat on camera that they won't clean my teeth without an x-ray and they backed down.

Shirley
2 years ago
Horrible customer service, I am hearing impaired and only read lips. So I walked in to make an appointment in person since I can't use the phone and they refused to do that, handed me a card and said I needed to call and when I said I couldn't do that because I can't hear, the girl just shrugged her shoulders. Will be reporting them to the ADA because they refused to accommodate me because of my disability. In addition to that I sent several emails and posts on Messenger which they never replied to.

Cynthia Thompson
2 years ago
My husband and I have been going to this dentist office for the past 8 years, we love the dentist she is gentle and very good at what she does, her cleanings are extremely good and painless. The only problem that we have is that we don't speak spanish and it is a little hard to understand, but they do get through to you. We love it here!!! Never had a problem...Cindy

Jael Secerov
3 years ago
I called because my insurance provided their information. I have an emergency and in extreme pain. I explained this to the lady on the phone. She then passed me to another person. She was rude and did not care to assist me. They complained they only have 1 dentist on staff and they could not help me. It did not matter emergency or not. I even pleaded for another day since I was understanding to the situation. The reply was no, then hung up on me. No proper care nor customer service. Inhuman and insensitive. Do not recommend!

union restoration
3 years ago
I've been going to this office for 2 years now generally i would say good service and good work helped me fix my teeth, however i was calling into the office to speak to the dr. and a young lady gave me a nasty attitude in the meddle of me speaking she puts me on hold. my number one priority is customer service and they have the most unprofessional people waking in the front, truly sad they were doing good for so long until they hired this young lady in the front. highly advise to go somewhere else. and their hours on their website is off as well as the reviews. since I've been there for two years, i recognized the pictures of some of the 5 star reviews and its some of the people that work in the office..... SMH, not honest reviews.......;..

Cynthia Thompson
3 years ago
My husband and I have been going to this dentist office for the past 8 years, we love the dentist she is gentle and very good at what she does, her cleanings are extremely good and painless. The only problem that we have is that we don't speak spanish and it is a little hard to understand, but they do get through to you. We love it here!!! Never had a problem...Cindy

Shirley
3 years ago
Horrible customer service, I am hearing impaired and only read lips. So I walked in to make an appointment in person since I can't use the phone and they refused to do that, handed me a card and said I needed to call and when I said I couldn't do that because I can't hear, the girl just shrugged her shoulders. Will be reporting them to the ADA because they refused to accommodate me because of my disability. In addition to that I sent several emails and posts on Messenger which they never replied to.

Barry Rolle
3 years ago
Dr. Gloria Nieto's staff is pleasant and proficient. There isn't many instances where going to the dentist ever is a pleasant experience. But the doctor and her staff manage to alleviate the angst that most of us have / feel when having to visit a dentistry to relieve our pains or have corrective work done. I Highly recommend them to One and All.

Adrian Lopez
3 years ago
Excelente Team

Mhd B Tumeh
3 years ago
well I write this review on behalf of my wife.. regardless she is from the same country than the doctor she got a very unprofessional and not solidarity or sympathy with her situation. they left her with an awful cosmetic issue, not care of how she felt , careless with not responde to her emergency... the dr only care about money ,also her personality is very dry and rude. for her is not important how the patients feel. don't recommend to nobody....

R C
3 years ago
1. Insisted on a credit check for a cleaning even though I have insurance. 2. Refused to allow my husband to hold my nursing baby so I could get a cleaning. Made them wait in the hot car 3. Had me spend an hour filling out paperwork then refused to clean my teeth without an x ray. I've had too many x rays and don't need more. I just need a cleaning. 5. Say they care about health but have air wick in the office. So we get to have an asthma attack too. Because they care about my health. They threatened to call the police on me after I told them I don't want an x ray. I pulled out my camera and told them to repeat on camera that they won't clean my teeth without an x-ray and they backed down.