Dr. Crandall is originally from Benton City, WA near the Tri-Cities. He relocated to Monroe, WA after providing dental care in Ephrata for six years. Dr. Crandall graduated from Brigham Young University (BS Biology) then UW School of Dentistry (DDS). He stays up to date with the advancements in the dental field through participation in multiple interdisciplinary study clubs. He and his wife Melinda have five children. He loves hiking, scuba diving, golf, football and basketball. Dr. Crandall lived in Buenos Aires, Argentina from 2003-2005 and speaks Spanish fluently. He is an avid Lego collector who also enjoys Sci-Fi and Fantasy movies; his favorites include the Star Wars, Lord of the Rings, and the Harry Potter series. Regrettably, Dr. Crandall has no hidden talents...but its no secret he keeps our team laughing at his jokes all day! GO SEAHAWKS!
Kanoe was born and raised on Oahu, HI. She graduated from Shoreline Community College from Dental Hygeine School and has worked in dentistry since 2003. Kanoe enjoys spending quality time with her family and taking care of her hobby farm!
Laurie Gadbois is from Yakima, WA and has also lived in Nevada and California most of her adult life. She has been in the dental field for 32 years including dental assisting, front office, and hygiene. Laurie has been married for 26 years to her husband Dale and has one son in college in Idaho. She likes to spend time with friends and family including camping with their 2 dogs and being outside!
Jessica Sattora is 22 and graduated from Monroe High School in 2016...GO BEARCATS! She has been a dental assistant since 2017 with dreams of becoming a dental hygienist one of these days! Jess has a very hyper pitbull named Remington and a cat named Loki. Some things she likes to do is explore new places, hangout with friends, and play catch with her dog. Her mom hates going to the dentist so Jess figured it's the perfect field to go into!
Kim is an Eastern WA farm girl from Eltopia and now lives in Maltby, WA. She attended BYU in Provo, UT and has been in dentistry for 32 years. Kim has been married 27 years, has 4 awesome kids, and is anxiously awaiting grandchildren! She loves people, gardening, good books, cooking anything with cheese and butter, and dancing badly. Kim spent 18 months in Spain serving a church mission and speaks Spanish. Kims not-so-hidden talent is providing laughter at all of Dr. Crandalls jokes. She wishes to have been a famous singer but alas, cannot sing. Not even a little. Kim collects scrapbooking supplies like a champ and though she never has time to actually scrapbook, her kids (and future grandkids) will always have plenty of project materials! Kim likes to cheer for whichever team is winning!
Sarah is from Marysville, WA where she lives with her husband and 3 children. She was homeschooled and later graduated from Smokey Point Institute of Dental Assisting and has been an Assistant in our practice for 3 years. Sarah loves shopping and hiking whenever time allows. She has been to Malawi, Africa and Mexico in high school with church mission trips. Sarah also got lost in Tijuana and drove through some very sketchy areas in Africa...and survived. She was deathly afraid of dogs growing up but later went to work at a pet store where she met her husband! Sarahs hidden talent is that she played the clarinet for 8 years. Fun fact/tip from Sarah: Goat meat tastes awful! GO SEAHAWKS!
Audrey was born on Oahu, but raised in Woodinville, WA where she attended Inglemoor High School. She has lived in Utah and Northern Virginia but returned to the PNW after 22 years to settle in Monroe. Audrey graduated from BYU with a BS in Sports Business Management along with her first 4 babies in tow. Audrey and husband LaMont are proud of their blended yours, mine, and ours family with 10 amazing kids and 2 adorable grandbabies. She loves outdoor recreation, good books and music, cooking (then eating) yummy food, and playing nice pranks. Audrey is known to dominate at word games (to the point no one wants to play with her), choreograph dances to embarrass her kids, and waterski with no hands! She also jumped out of a helicopter hovering above a glacier to ski in the Canadian Rockies and watched an avalanche narrowly miss her group. Audrey secretly aspires to be an American Ninja Warrior. GO DAWGS! GO HAWKS! GO BEARCATS!
Monica is committed to connect with people in meaningful ways and find joy in everything she does. With so many opportunities for this at the front desk of Crandall Family Dentistry, it has become one of her true happy places! She is also entertained with thrift store shopping, DIY projects, travel, mystery novels, dad jokes/puns, hiking, true crime documentaries, paranormal stuff, creating all kinds of art, yard work, yoga, graphic design, organizing everything, decorating everything, and eating for fun! Monica was born the youngest of 13 children in Prosperity, PA. She met her husband of 25+ years in Chicago when working for a semester away from BYU. She has lived all over the US, including NH, MS, UT, NV, CA, AZ, and most recently feels very at home in the astounding PNW. Monica and her husband Garret have 5 grown children barely out of the house but aspire to own a cozy beach house (location TBD) someday where they finish life together spoiling lots and lots of their future grandchildren!
Reviews
Rating 4.9 out of 5 based on 169 reviews
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newest oldest highest lowestBernadette Emens-Roucek
a year ago
I am extremely happy with how I'm greeted and cared for by all of the staff including Dr. Crandall. As someone who has really bad dentist anxiety I recommend these kind folks. Fast forward to the new dentist... My husband went in to complete his deep cleaning appointments. He also needed a tooth extracted. He said she was not gentle and was in a big hurry. Dr. Crandall gave Novocaine shots without any pain at all. My husband said she hurt him giving him the shot. He felt like a number in her chair... one of many. I have terrible dentist anxiety... past trauma. I absolutely will not go to a new dentist unless I know for sure they will be careful, aware of my state of mind, and empathetic. I know I sound like a baby but I don't care... give me nitrous oxide and soft music and I can deal with it. It sounds to me like I need to find a new dentist.
Robert Hausauer jr.
2 years ago
took the extra time to get my insurance right, very friendly, recommended by my older sister so I know they are good
Michaela Vaccari
2 years ago
A wonderful Dental Office! Everyone who works here is amazing! I was nervous to switch my children from a pediatric dentist to a family dentist. Dr. Crandall and his team made it a great experience for them. I cannot recommend Crandall Family Dentistry enough.
Paul Popelka
2 years ago
Awesome in every way!
Mary Minor
2 years ago
This is a friendly, warm business. The staff go the extra mile to get billing and insurance information correct. I feel like they know me. The clinical people are professional and technically competent. Overall, about as good an experience as going to the dentist can be.
Melanie Green
2 years ago
Always a friendly and easy experience at Crandall! The staff is great and make you feel welcome every time. I was appreciative that they were flexible and accommodating with me even though I was late to my appointment.
Kimberle Carlson
2 years ago
I was very pleased with the professional atmosphere, the interaction, and treatment I received. I'm so happy that they also do a lot of the work themselves rather than have you go to several dentist to fix one tooth. Very impressed and excited to be a patient.
Cathy Paules
2 years ago
My dentist retired, so I needed a new care provider. I am so glad to have Dr Crandall as my new dentist! My experience was exceptional, Dr Crandall and his staff are awesome!
Janie Olsen
2 years ago
wonderful :)
Carol Reed
2 years ago
Thank you for making our little guys first visit a CV pleasant and great experience!! Everyone so nice
Marv Wittenberg
2 years ago
Friendly, helpful staff who worked to fit me in for a chipped tooth. Dr. Crandall did a great job and whole appt was approx. 20 min. Would recommend team Crandall to anyone needing dental assistance!
Ammar Aljallad
2 years ago
As friendly, professional, and cordial as ever.
Teresa Werner
2 years ago
Their billing department needs help. It took 5 months for my insurance company to finally approve my claim. I had to call them. I had to follow up. They blamed my insurance company but it wasn't my insurance company because none of my CO workers have the same issue . They should not allow patients to make the appointment when the claim hasn't been processed and approved yet they said it was my job to follow up on that . Not going back again I miss Mary Anne when she worked for doctor Magelson.
April Jackson
2 years ago
What a great place! My husband and I go here, and we feel so well taken care of! It's so welcoming and professional feeling. Love it!
Greta Hakso
2 years ago
Dr. Crandall filled my front teeth and they look amazing. Important because they're the ones everyone can see! Everyone is friendly, I enjoy my visits.
Carol
2 years ago
Far and away the best trip to the dentist's office I've ever had. At check-in the receptionist was very friendly and welcoming and the hygienist, Kanoe, seriously gave me the best cleaning I've ever had. I'm not what you would call the ideal dental patient since I don't remember to floss and typically go years between visits (thanks to bad experiences in the past), but Kanoe and Dr. Crandall were so great that I promptly booked my 6month exam before leaving. They took the time to answer all of my questions, didn't try to push any unnecessary procedures and were very personable & thorough. If you're looking for a dental office with a fantastic, knowledgeable staff look no further and schedule already! You won't be disappointed.
Hartz Homestead
2 years ago
I'm very happy with my experience here. Excellent teeth cleaning with very little discomfort. Very professional, gives me options to make my own decisions.
Amanda Armentrout
2 years ago
Great dentist! Super friendly and cares about his patients.
LaMont Lee
2 years ago
Our daughter just had another great cleaning...she really enjoys the way Dr. Crandall and his staff make her visits relaxed and fun. We really appreciate the extra effort to coordinate with her orthodontist to remove her wires and give her the best care possible! We highly recommend!!!
Kaia Tronsdal
2 years ago
Went in for an emergency. I was told I would be getting a comprehensive evaluation. If that is what comprehensive is, Dr. Crandall has a problem. He was in my mouth for less than 2 minutes I on got a top teeth comp. Nothing with my bottom teeth. I have severe dental anxiety from past dentist. I told the office this more than once before making my appt.Covid had also caused longer than wanted wait time for appointments. I have several broken teeth and 2 abcess that needed help right away. No pain meds for a 1 or 2 days until the antibiotics worked, even though I asked. When I called to complain they said, I should have called over the weekend. I was there on a Thursday. They also had the excuse of "We had a crazy day at the office." I will be looking elsewhere. Compassion is something this dentist has none of. They need serious organization help.
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