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Mary Tew
2 years ago
They have made me 2 appointments in the past year. Both times there has been a problem. I made my appt for 8/3 6 months ago. I'm here today AFTER getting a reminder and someone here canceled my appt. This has happened TWICE!!!!!!

Hope Mills Blog
2 years ago
I broke a tooth in December. They don't do root canals so he referred me to another dentist outside of my insurance network. When I asked them to refer me to a dentist inside my network the desk clerk was rude and said they had no way of knowing who was or wasn't in network. I got on line and it took 2 minutes to find one. The tooth broke a second time and I was in pain. They sent my prescriptions to the wrong pharmacy THREE times, even when I called and told them where I was, and he called in a prescription for tablets when the medicine only came in capsules so the pharmacy couldn't fill it. Worst of all, I was on a blood thinner and needed my cardiologist to give them permission to take me off the thinner for the procedure. They got permission but didn't tell me. I finally called them, and they said the cardiologist said I could come off it for good. So i did. Turns out they didn't say that, they said to stop taking it for 7 days only! I'd just had an angio gram...and now I have to have it again because I wasn't on the medication when I should have been. The staff is ridiculously inept and rude and while Dr Lloyd was kind, he spent a grand total of 2 minutes in the exam room with me and left. Every time I called for anything it took days to get a response or a prescription. I finally called another dentist and had the procedure done there. I'll never go back!!!

Mac Patterson
2 years ago
The only thing positive about my visit was that the dentist was very professional and friendly unlike the staff. They lock the door when they go to lunch. Employees only unlocked the deadbolt when returning. 20-30 minutes after they were supposed to be back they let the patients in after they had to wait, I guess they couldn't hear knocking because of their own conversations. I was understanding and tried to comfort the waiting patients. You don't want to frustrate anyone about to do you a service, right? Everyone but the dentist, Dr. Lloyd, and the dental hygienist seemed to have an attitude. The desk lady was demanding and just seemed like she was in a bad mood. The lady that took my x-ray was ok until I spoke. Whether I asked a question or spoke in general she wasn't trying to hear anything. There is a lack of communication amongst the staff as well as some unprofessional attitudes. I was prescribed an antibiotic that I wasn't even told about or given a prescription for until a week after?! Oh...they were sure to charge me $103 more than what I was originally told and for what...I don't know because I didn't even recieve a receipt. I recieve the dental plan, however. I had an x-ray and I guess a consultation. They were sure to make sure they got that money but what about the patient? The staff didn't care enough about the patient to give them a much needed prescription that was prescribed before I left. No one was in the waiting room and I was told to sit down and wait. The whole waiting room experience was frustrating say the least. Dr. Lloyd seemed to be a really promising dentist, but he's going to miss out on any more of my business until things change. I'm cancelling all appointments until further notice.

cynthia williams
2 years ago
Thought it was good office until I had an issue other than cleaning. Chipped a tooth and had it repaired. Asked to have an adjustment to the shape, it wasn't straight. his reply was "why you can't see it 3 feet away". I'll never go back, I want better than a 3 feet away look on my front teeth.

Jenene Hart
2 years ago
Very friendly and caring. Highly recommend.

JOOLRAiD
2 years ago
they cleaned my teeth

William Scott
2 years ago
These guys are awesome, Dr. Loyd replaced a filling that came out, he was very professional and they set me up with a dental plan to meet my needs, thanks for everything you guys do,!!

cynthia williams
3 years ago
Thought it was good office until I had an issue other than cleaning. Chipped a tooth and had it repaired. Asked to have an adjustment to the shape, it wasn't straight. his reply was "why you can't see it 3 feet away". I'll never go back, I want better than a 3 feet away look on my front teeth.

William Scott
3 years ago
These guys are awesome, Dr. Loyd replaced a filling that came out, he was very professional and they set me up with a dental plan to meet my needs, thanks for everything you guys do,!!

Jenene Hart
3 years ago
Very friendly and caring. Highly recommend.

JOOLRAiD
3 years ago
they cleaned my teeth

Beth Derrick
4 years ago
I've always been terrified of dentists but Dr. Lloyd put me at ease. These folks are the best and I wouldnt dream of going anywhere else!

Naturally Blessed
4 years ago
Best dental office in town!

Christina McKenna
4 years ago
All the staff along with the dentist are caring professionals and very likeable people

Michelle Burden
4 years ago
Family atmosphere!

Christina McKenna
5 years ago
All the staff along with the dentist are caring professionals and very likeable people

Naturally Blessed
5 years ago
Best dental office in town!

Beth Derrick
5 years ago
I've always been terrified of dentists but Dr. Lloyd put me at ease. These folks are the best and I wouldnt dream of going anywhere else!

Michelle Burden
5 years ago
Family atmosphere!

Beth Derrick
5 years ago
My family has never been to such a great dentist office. The entire staff is fantastic and I would recommend them to anyone.