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Deanna
a year ago
Horrible just horrible.

Fierce Diety
a year ago
Just had a cleaning here. The provider Meg (older, pretty, Indian lady) was extremely rough. She immediately began knocking out bits of my teeth! And she didn't do a thorough job at all. I think her toxic little coworkers are making her passive aggressive or something? Yikes. And she ignored my question twice! The only nice one was the nurse that was assigned to me. Don't go here!

MrsDimas
2 years ago
Staff is unprofessional, act like children. The "assistant" has no manners and does not know how to work with children. My daughter is only 7 and the assistant treated her horribly. If you don't want to work with children then you shouldn't be there! Never going back. Not to mention they constantly make mistakes.

Donna Stone
2 years ago
I was late for my appointment, mind you I called and advised that. Upon my arrival I was denied service. Absolutely horrible service. I am sure they have never had anyone wait for service.

Tena Zaia
2 years ago
I went in their office with complains of severe pain on my right side upper and lower back teeth. I could feel the ridges and I knew there was an exposed nerve. Also a wisdom tooth coming out. The first appointment they just did fillings on my right side and set me another appointment to finish more fillings on right side. While I left confused why is the side that's hurting me and causing me so much discomfort not being treated or addressed?! I came in for my second appointment and had my fillings done on my right side some more. I brought up my left side and they took X-rays and told me they can't work on that in the office. I needed a root canal and have my wisdom tooth extracted. Those are serious issues. Why weren't those addressed on my first appointment you ask? Well they wanted to milk my insurance for what they can get first. Before sending me away to someone that will actually help me with my real problem that I came there for. I do find it funny that they weren't able to extract my wisdom tooth there even though he extracted one a few years earlier. Oh and during my second appointment I was left in the chair while he attended to his staff coming in on their day off to get some cleaning done. They don't care. You get a rude vibe from the staff as well. Like you are an inconvenience to them or something. Never going back. I'm sure you guys can read my name and figure it out which patient I was. I don't care for an apology. So don't bother. Sorry isn't going to fix the pain I've endured while you played dentist with my cavities and ignored my infected right side of my teeth. Hope this helps anyone make a decision if they want to see someone that's going to care about their teeth.

TR
2 years ago
I absolutely adore this place and Dr. Song is great and gets the work done in no time.

Cynthia
2 years ago
The worst dental clinic in RoundLake

jenny lahey
2 years ago
Awful experience! My poor 6 year old had a small cavity filled there. The dentist put the filling to close to her nerve in the tooth and it became infected and now the entire tooth had to be pulled! Their lack of experience caused my daughter to go through more trauma!! Don't go here... I had to take her to another dentist to have their mess up fixed!

Aiden Cortez
2 years ago
Staff is well organized. Properly trained for covid. Ready to answer any questions you have. My kids enjoy coming here every time.

Magda Gabrielle Wright
2 years ago
I have been taking my kids here for years. Always quick to get us in for emergencies and the wait times we had were reasonable, especially if you do the morning appointments. My kids love Dr. Nadia, Dr. Song and Dr. Natalia. All are great with young children and we're very picky about who works on our kids.

Jennifer Garcia
2 years ago
Great with little kids, staff is very patient with them. I enjoy the friendly staff. Please visit.

Mitzi Barradas
2 years ago
The staff is so wonderful and organized! I have been coming here with my siblings for a very long time and they take amazing care of us. Have been doing a great job during the pandemic! Very satisfied.

Angel Sting
2 years ago
So I make an appointment to come on takes me about 40 min of a drive. All they tell me is to have a photo Id and my insurance card. So I go today and I walk in and they ask me to use the public hand sanitizer and I looked at that thing and was like no way in h#ll! And I told them I have my own I just used thank you and she tells me no you must use that one.. I'm like so let me get this I can't see the doctor unless I use your nasty hand sanitizer. She then says I can push it for you.. nope nooo thank you!! You can't even keep the waiting room clean I'd don't even wanna see what that back looks like!! STAY AWAY!! This place have the COVID waiting for you inside.

Ciaria Harper
2 years ago
The doctor is extremely nice but the office staff is beyond rude. Simple accommodations seem to be a serious problem. I would never go back or recommend anyone to.

Guadalupe Vazquez
2 years ago
This place is great! They take most insurances & they have great deals for people with no Insurance!

joanna miranda
2 years ago
Extremely great! I love how they always have appointments available. Before they start working on your teeth they explain everything there going to do and along the way. With COVID they ask your take hand sanitizer before entering and they do temperature checks.

Tish Smith
2 years ago
Very clean, thorough, friendly, and knowledgeable dentistry. My daughter Nichole was referred to Consumate Dental and I have to say I m very impressed!! She was in a very bad way with some teeth just out of nowhere, and Dr. Natalia and her staff couldn't have been more accommodating. They scheduled her immediately, did a complete exam, and took care of the teeth. Making sure the entire time she was not in pain during the procedure that had to be done. I'm very happy to say her and my grandson have a new dentist. Conveniently close to home. Thanks to ALL of you for the compassion towards my daughter Nichole.

Juana
2 years ago
Hands down an amazing location. The staff is super friendly!! I wouldn't think of going elsewhere!!!

Chris hill hill
2 years ago
I absolutely love this place and I've been bringing my children here for years this is absolutely a place I would recommend two families with children very heartwarming and welcoming atmosphere

Veronica Salinas
2 years ago
Excellent service! Our kids been coming here for years and never once have we had any issues. They are very clean and organized and the staff is friendly. Thanks for always taking care of us!