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Anonymous
2 years ago
I have been going to this place for years and it's a great dentist, but just a heads up they do not take Blue Cross Blue shield.

mark woods
2 years ago
Was on a medicaid plan that expired after turning 21 but was extended until covid was over. Had an appointment with them a week before it expired and drove 20 minutes there just for them to be closed and not tell me ahead of time. Rescheduled for the following week cause my medicaid plan I was still on was still effective. They called and canceled because they told me my medicaid plan had expired. I explained to them what was going on but they didn't want to listen to me, so I hung up on them. Y'all still owe me an appointment by the way...

Calynn Perkins
2 years ago
I have been going to Conroe Smiles since my oldest turned 2 and now we have been twice a year for three years. Yesterday was my first time to take both of my girls, now 5 and 2, to get their teeth cleaned and have mine done at the same time, which is no easy task. The staff at Conroe Smiles made the entire experience run smoothly! Holly, who is AMAZING with kids, cleaned and Xrayed my 5 year old while another hygienist cleaned mine and put on a little show for my 2 year old. When I was done my 2 year old had her first visit with the dentist! Conroe Smiles' goal when kids are young is just for the kids to have a good experience at the dentist's office and mine sure did! They were able to brush, use "Mr. Thirsty", and even the scale for cleaning. The girls normally get to pick out a toy from the treasure box, but with covid they gave them some stickers. Amazing job!

Donnie Webb
2 years ago
Have had root canal a year ago. My teeth uh teeth still hurt.. I wouldn't take worst any to this place.

Abby Kelly
2 years ago
Do not go here if you care about your dental health. I had a filing done, and I have gone in twice after that in order to get the bite fixed. Sadly, it is still not fixed and I am still having issues. I am so tired of having pain and had to find a new doctor. I was tired of commuting to the dental office in order for him to continue to mess my teeth up again and again. If you are getting a tooth cleaning then you are fine, but for all procedures whether they are minor or major go somewhere else. The people here are nice. Overall - displeased.

Donnie Webb
3 years ago
Have had root canal a year ago. My teeth uh teeth still hurt.. I wouldn't take worst any to this place.

Calynn Perkins
3 years ago
I have been going to Conroe Smiles since my oldest turned 2 and now we have been twice a year for three years. Yesterday was my first time to take both of my girls, now 5 and 2, to get their teeth cleaned and have mine done at the same time, which is no easy task. The staff at Conroe Smiles made the entire experience run smoothly! Holly, who is AMAZING with kids, cleaned and Xrayed my 5 year old while another hygienist cleaned mine and put on a little show for my 2 year old. When I was done my 2 year old had her first visit with the dentist! Conroe Smiles' goal when kids are young is just for the kids to have a good experience at the dentist's office and mine sure did! They were able to brush, use "Mr. Thirsty", and even the scale for cleaning. The girls normally get to pick out a toy from the treasure box, but with covid they gave them some stickers. Amazing job!

Abby Kelly
3 years ago
Do not go here if you care about your dental health. I had a filing done, and I have gone in twice after that in order to get the bite fixed. Sadly, it is still not fixed and I am still having issues. I am so tired of having pain and had to find a new doctor. I was tired of commuting to the dental office in order for him to continue to mess my teeth up again and again. If you are getting a tooth cleaning then you are fine, but for all procedures whether they are minor or major go somewhere else. The people here are nice. Overall - displeased.

Judy McMahon
3 years ago
My hygienist was A.J. Listened to my concerns, gentle yet thorough with the cleaning. Dr. Portales listened and discussed all issues of concern. Patient, knowledgeable, and conserative in treatment. The best overall dental office I have ever used. Front office was definitely a plus.

Judy McMahon
4 years ago
My hygienist was A.J. Listened to my concerns, gentle yet thorough with the cleaning. Dr. Portales listened and discussed all issues of concern. Patient, knowledgeable, and conserative in treatment. The best overall dental office I have ever used. Front office was definitely a plus.

Durell Thompson
4 years ago
This is an awesome office. I thoroughly enjoyed my experience with Conroe Smiles.

Taylor Clark
5 years ago
Don't go here if you have Medicaid unless you like being treated like a peasant. My insurance pays for X-rays and basic teeth cleaning. I needed extensive cleaning and they assumed I didnt have the $64 it costs to get it done because I'm on Medicaid. They didn't even offer to do the cleaning that is actually covered by my plan. Instead they handed me my treatment plan and sent me on my way without even asking if I could afford the cleaning at that time. Just assumed I didn't have money for it. I did, but I'll be damned if I give them a dime to treat me like I'm less of a person for the simple fact I have Medicaid. Absolutely rediculous and embarrassing to be treated that way because of the type of insurance you have.

Durell Thompson
5 years ago
This is an awesome office. I thoroughly enjoyed my experience with Conroe Smiles.

Taylor Clark
5 years ago
Don't go here if you have Medicaid unless you like being treated like a peasant. My insurance pays for X-rays and basic teeth cleaning. I needed extensive cleaning and they assumed I didnt have the $64 it costs to get it done because I'm on Medicaid. They didn't even offer to do the cleaning that is actually covered by my plan. Instead they handed me my treatment plan and sent me on my way without even asking if I could afford the cleaning at that time. Just assumed I didn't have money for it. I did, but I'll be damned if I give them a dime to treat me like I'm less of a person for the simple fact I have Medicaid. Absolutely rediculous and embarrassing to be treated that way because of the type of insurance you have.

Eva Cristina Harris
6 years ago
This practice never disappoints!!! Their staff and service are superb. Dr. Portales is amazing. I Highly recommend Conroe Smiles!

Akame Ayaagui
6 years ago
Horrible place of business to go. Do not go to this doctor. I had 2 appointments for my parents they needed a cleaning and we're not able to do it same day of appointments. Plus they had a substitute on a day a took one of my parents. She was more attentive and Profesional than the actuall staff. Horrible experience ever.

Jim Pfeil
6 years ago
Another excellent experience with the team. Mechelle noticed a new issue during cleaning that will result in a crown replacement ASAP. Every single aspect of the process for getting that scheduled is on target. Sandy and I very much appreciate the quality of both your service, treatment, and dental care!!

Kristi Beard
6 years ago
Dr Portales and his team are GREAT! I always feel welcome and safe when I arrive at his office. And I always know that Frankie will be looking out for any discomfort and does everything she can to make sure I'm relaxed. This Dental office looks out for the patient and I appreciate that.

Cookie M
7 years ago
The services and staff at Conroe Smiles can not be beat. Dr. Portales is wonderful, the hygienists there are all professional and skilled and the atmosphere is clean and comforting with state of the art equipment and technology in place. I will not go any where else! Thanks so much.

billy bang
7 years ago
Fantastic place. Dental service is never fun but they make barable. Great staff.